Reviews
I bought a Ford transit from this dealer, The whole time
I bought a Ford transit from this dealer, The whole time throughout the deal, you can tell that the salesman are not genuine people, they just wanna get their money. They will say whatever to sell the vehicle and they are full of it. I had a Sales person told me that they get a 10% commission on everything they fix in these certified vehicle vehicles. Within 24 hours, I had a check engine light with a long list of check engine codes. The salesman pretty much told me to stick it and get a hold of the manager. The managers dodged my calls for 24 hours . When I finally got a hold of them, the service manager told me that the salesman was full of it about the 10% commission on repairing broken things on certified vehicles . I get things happen, if I could at least got a respectful response or a prompt resolution of this, I would be happy. But dodging my text and calls, then now I have to spend an entire another day at a Ford dealership to get these repaired. To give you an idea on how comprehensive they’re 139 point inspection was, the spare tire is dangling and was never tightened. The salesman honestly seems not to care at all, The service department says they will make right, we will see how they do
I bought a Ford transit from this dealer, The whole time
I bought a Ford transit from this dealer, The whole time throughout the deal, you can tell that the salesman are not genuine people, they just wanna get their money. They will say whatever to sell the vehicle and they are full of it. I had a Sales person told me that they get a 10% commission on everything they fix in these certified vehicle vehicles. Within 24 hours, I had a check engine light with a long list of check engine codes. The salesman pretty much told me to stick it and get a hold of the manager. The managers dodged my calls for 24 hours . When I finally got a hold of them, the service manager told me that the salesman was full of it about the 10% commission on repairing broken things on certified vehicles . I get things happen, if I could at least got a respectful response or a prompt resolution of this, I would be happy. But dodging my text and calls, then now I have to spend an entire another day at a Ford dealership to get these repaired. To give you an idea on how comprehensive they’re 139 point inspection was, the spare tire is dangling and was never tightened. The salesman honestly seems not to care at all, The service department says they will make right, we will see how they do
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice job thank you very much do taking care of the car
Nice job thank you very much do taking care of the car issue I appreciate it
Nice job thank you very much do taking care of the car
Nice job thank you very much do taking care of the car issue I appreciate it
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All the personnel I met were all trying their best to get
All the personnel I met were all trying their best to get what I needed for a car.
All the personnel I met were all trying their best to get
All the personnel I met were all trying their best to get what I needed for a car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words and this wonderful review! Safe travels!
I had an oil change and a recalled part checked.
I had an oil change and a recalled part checked. Brooks was super polite and ordered the recalled part for me. Overall, a great experience.
I had an oil change and a recalled part checked.
I had an oil change and a recalled part checked. Brooks was super polite and ordered the recalled part for me. Overall, a great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
I’ve been going to Walker ford for 20 years and always
I’ve been going to Walker ford for 20 years and always receive excellent service. My advisor Daniel Victory is top notch.
I’ve been going to Walker ford for 20 years and always
I’ve been going to Walker ford for 20 years and always receive excellent service. My advisor Daniel Victory is top notch.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
Don Mast was great to work with as usual.
Don Mast was great to work with as usual. Needed some warranty work done on our E350KUV service vehicle and he made it happen. Had the vehicle back on the road quickly so we could take care of our customers.
Don Mast was great to work with as usual.
Don Mast was great to work with as usual. Needed some warranty work done on our E350KUV service vehicle and he made it happen. Had the vehicle back on the road quickly so we could take care of our customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mike was the best, he ensured our two vehicles finished
Mike was the best, he ensured our two vehicles finished at the same time. Definitely appreciated his ability to make it happen.
Mike was the best, he ensured our two vehicles finished
Mike was the best, he ensured our two vehicles finished at the same time. Definitely appreciated his ability to make it happen.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any further questions, please don't hesitate to reach out!
Needed a new truck for our fleet and Richard delivered
Needed a new truck for our fleet and Richard delivered once again. Helped me find the best deal and made sure the purchase went smooth and quickly.
Needed a new truck for our fleet and Richard delivered
Needed a new truck for our fleet and Richard delivered once again. Helped me find the best deal and made sure the purchase went smooth and quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The price was not only outrageous, it was highway
The price was not only outrageous, it was highway robbery. Will not be coming back!!
The price was not only outrageous, it was highway
The price was not only outrageous, it was highway robbery. Will not be coming back!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.
Mike at Service always does a great job.
Mike at Service always does a great job. Very flexible and fast. We typically drop off and pick up next day. We always have our vehicles serviced at Walker.
Mike at Service always does a great job.
Mike at Service always does a great job. Very flexible and fast. We typically drop off and pick up next day. We always have our vehicles serviced at Walker.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
