Walker Ford

The price was not only outrageous, it was highway robbery. Will not be coming back!!

Mike at Service always does a great job. Very flexible and fast. We typically drop off and pick up next day. We always have our vehicles serviced at Walker.

Professional, understanding and willing to negotiate. Tool great effort to find financial assistance to represent our finances.

Don Mast has been available and helpful when my car needs regular service or a particular issue

Service department is a joy to work with! Thank you so much. Will recommend to everyone.

I have a question! If a car dealer charges you for service and parts but never did the work and when caught is, oh… we made a mistake and will refund your money, is this fraud? Or because they said they made a mistake, forgiving? If I hadn’t proved the issue all would have been unnoticed. Your opinion….. This is my Google and yelp review Called prior to make appointment for Ford recall. Adviser looked up VIN number and said yes there is a recall and set appointment for service work to be done. When I dropped off my vehicle I added a diesel oil change to the work order. Upon completion of work I paid my bill and a key fob was handed to me. After searching for my vehicle for 10 minutes I discovered the fob was not the correct one. Upon further inspection found the technician never reset the oil gauge to 100 percent. Further inspection showed no windshield mileage reminder was placed. I then started to question all work and found on service report the recall was not done. In addition I was charged for 15 quarts of oil and my model motor only holds 13qts. The attitude of the service advisor left a concerning thought in my mind….. was the work done? And correctly? UPDATE: 2/6/26. Went out this morning and crawled under my truck to see if the oil filter had been changed! Keep in mind I’m a 80 yr old disabled veteran,… back to the question and the answer is a resounding NO! It is the brand I used when I changed the oil the last time. Ford does not use Doc’s brand. Now I’m sure the oil has NOT been changed and I was charged for it! Well another update: Manager said a "Mistake was made" will refund money. If I hadn't discovered this "Mistake" I would have lost my money. I can't in good conscience call this a mistake! What would you call it?

Communication was very poor. Promised follow up happened only once. Messages and emails were not responded to.

They had what i was looking for. Rob was great as was everyone else. The price for the car and accessories was good.

The dealer worked with me on a 2026 model as I had a competing offer for a 2025 model with the same features elsewhere but it was held up because of a "no sale recall". They matched the base price and rebate but I am not a fan of a dealer fee of $900 so this would be my reason for a 4 star review.

Appointment for oil change took over 2 hours. Why have appointment and still takes over 2 hours.