Reviews
Thought this was an excellent dealership.
Thought this was an excellent dealership. Enjoyed working with Stacy. She was knowledgeable and easy to work with. Mike Blankenship made the paper very expeditious and clearly explained everything during the process. Would highly recommend Walker Ford and Stacy if you are looking for a Ford.
Thought this was an excellent dealership.
Thought this was an excellent dealership. Enjoyed working with Stacy. She was knowledgeable and easy to work with. Mike Blankenship made the paper very expeditious and clearly explained everything during the process. Would highly recommend Walker Ford and Stacy if you are looking for a Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
For my first car I received the best service and care
For my first car I received the best service and care possible. It was like home
For my first car I received the best service and care
For my first car I received the best service and care possible. It was like home
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel Victory was very helpful during phone
Daniel Victory was very helpful during phone conversation. We brought the Escape in for service and he insured that the car was seen by a mechanic as quickly as possible since we were on vacation from Michigan.
Daniel Victory was very helpful during phone
Daniel Victory was very helpful during phone conversation. We brought the Escape in for service and he insured that the car was seen by a mechanic as quickly as possible since we were on vacation from Michigan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent the best ever kevin is a great guy and has
excellent the best ever kevin is a great guy and has always been there for me for years
excellent the best ever kevin is a great guy and has
excellent the best ever kevin is a great guy and has always been there for me for years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I used the collision center.
I used the collision center. Joe and his team were fantastic. They kept me informed, were very honest and accommodating
I used the collision center.
I used the collision center. Joe and his team were fantastic. They kept me informed, were very honest and accommodating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place an really quality group of people make it
Great place an really quality group of people make it work. Thanks again an sales people were grest.
Great place an really quality group of people make it
Great place an really quality group of people make it work. Thanks again an sales people were grest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I bought a Ford transit from this dealer, The whole time
I bought a Ford transit from this dealer, The whole time throughout the deal, you can tell that the salesman are not genuine people, they just wanna get their money. They will say whatever to sell the vehicle and they are full of it. I had a Sales person told me that they get a 10% commission on everything they fix in these certified vehicle vehicles. Within 24 hours, I had a check engine light with a long list of check engine codes. The salesman pretty much told me to stick it and get a hold of the manager. The managers dodged my calls for 24 hours . When I finally got a hold of them, the service manager told me that the salesman was full of it about the 10% commission on repairing broken things on certified vehicles . I get things happen, if I could at least got a respectful response or a prompt resolution of this, I would be happy. But dodging my text and calls, then now I have to spend an entire another day at a Ford dealership to get these repaired. To give you an idea on how comprehensive they’re 139 point inspection was, the spare tire is dangling and was never tightened. The salesman honestly seems not to care at all, The service department says they will make right, we will see how they do
I bought a Ford transit from this dealer, The whole time
I bought a Ford transit from this dealer, The whole time throughout the deal, you can tell that the salesman are not genuine people, they just wanna get their money. They will say whatever to sell the vehicle and they are full of it. I had a Sales person told me that they get a 10% commission on everything they fix in these certified vehicle vehicles. Within 24 hours, I had a check engine light with a long list of check engine codes. The salesman pretty much told me to stick it and get a hold of the manager. The managers dodged my calls for 24 hours . When I finally got a hold of them, the service manager told me that the salesman was full of it about the 10% commission on repairing broken things on certified vehicles . I get things happen, if I could at least got a respectful response or a prompt resolution of this, I would be happy. But dodging my text and calls, then now I have to spend an entire another day at a Ford dealership to get these repaired. To give you an idea on how comprehensive they’re 139 point inspection was, the spare tire is dangling and was never tightened. The salesman honestly seems not to care at all, The service department says they will make right, we will see how they do
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. We’re sorry to hear about your experience and would like the opportunity to make things right. Please contact our General Sales Manager, Ivey Thigpen, at 727-240-1617 so we can discuss what happened and work toward a resolution. Your satisfaction matters to us.
Nice job thank you very much do taking care of the car
Nice job thank you very much do taking care of the car issue I appreciate it
Nice job thank you very much do taking care of the car
Nice job thank you very much do taking care of the car issue I appreciate it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
All the personnel I met were all trying their best to get
All the personnel I met were all trying their best to get what I needed for a car.
All the personnel I met were all trying their best to get
All the personnel I met were all trying their best to get what I needed for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words and this wonderful review! Safe travels!
I had an oil change and a recalled part checked.
I had an oil change and a recalled part checked. Brooks was super polite and ordered the recalled part for me. Overall, a great experience.
I had an oil change and a recalled part checked.
I had an oil change and a recalled part checked. Brooks was super polite and ordered the recalled part for me. Overall, a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
