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Herrnstein Chrysler Dodge Jeep Ram Kia

(148 reviews)
Visit Herrnstein Chrysler Dodge Jeep Ram Kia
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (740) 835-4935 (740) 835-4935
Used (740) 443-4375 (740) 443-4375
Service (740) 478-4122 (740) 478-4122

Reviews

(148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought our 2017 jeep compass

While waiting on the buying process, using the clean restrooms and vending machines and was offered bottled water by the sales associate Mark DiSantiago and also asked how we were doing by others. I noticed on their walls pictures and things of the many many years of service they have been around. We were first looking for a used vehicle. We were greeted in the parking lot by Mark DiSantiago he was not pushy just asked if he could help we said just looking and he walked away and let us look after saying if we needed anything just let him know. SO we became interested in a used Jeep compass but because we wanted to trade in our car and owed money it was easier with our credit score to purchase a NEW VEHICLE !! = explained Mark and Tom . They had another jeep compass same color and just what we were looking for, very nice experience very helpful and friendly Thanks again for everything! Loving our 2017 Jeep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helped to make me safe and happy!

I was really nervous to buy a car but the sales staff instantly put me at ease. I left happy and in a vehicle that I love and feel safe driving! I would recommend buying a car from Melody and Will to anyone!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding Service!

We had an outstanding experience at Herrnstein. The sales person was easy going and didn't pressure us. The sales manager was so friendly. We will now begin purchasing all of our cars through Herrnstein. I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Happy!Happy!Happy!!!! Best experience and trade

Absolutely best salesperson Timmy Davis and Tom Buck at Herrnstein @ Chillicothe,Ohio. Was treated like we was part of the family. If your looking for a automobile this is the place to be. AAAA+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

I currently own two vehicles that I purchased from hernsteins of Chillicothe. Both times enjoying the whole process of purchasing. The staff always friendly. Making sure that I was happy with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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sales info

Daniel in sales was excellent to deal with and got me my military discount and rebates , over all a good experience .

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A great experience

We purchased a 2017 Dodge Durango yesterday from this dealership. Everyone we encountered there was very nice and helpful. Our salesperson, Leila Chavez, was great to work with. She knows her stuff. They made the experience so easy that they have gained customers for life. I would highly recommend this dealership to anyone looking for a hassle free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Herrnstein

I really enjoyed the buying process with Kelly Witten. I told him what I wanted to spend the reason that I was getting a new car and he basically did all the rest. Brought us to something that served our purpose for the price we wanted and got more options than we had before. I would really recommend this dealership to anyone looking for a new or used car. They treat you like family and give you family prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repeat Customer!

This has made our 3rd purchase at Herrnstein. We have been beyond pleased with John Brant each time and have always returned to him personally for sales or service. Cannot say enough good things about or experiences with John and have highly encourage our friends to work with him as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 Jeep Wrangler Unlimited 75th Anniversary

I had a awesome experience at Herrnstein Chrysler thanks to my salesman Kelly Whitten. Kelly and the rest of the staff made my new car buying experience hassle free. Kelly was very personable and down to earth. Kelly went out of his way to check on several vehicles for me and took time out of his busy day to make sure I was happy. I couldn't have had a better experience and I love my new 2016 Jeep Wrangler 75th Anniversary Edition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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