INFINITI of Tampa

bought a car 10/31. brought it in for contractually obligated repairs after calling daily for 3 weeks. dropped it off on 11/21. I picked up my car on 11/27 because no rental was given to me and I was told it was ready only a 1/3rd of the problem is fixed. The incompetence is unfathomable. So I'm told bring it back, they'll let me know if I can get a rental. 6 days later, haven't been told if I have a rental and therefore bring my car in. I have 2 kids, and already went a week without a car only for 1/3rd of the repairs to get done. But it doesn't end there. My temporary tag expires. I get pulled over. I technically can't even drive my own freaking car there. Bought the car on 10/31. Because that's how unorganized they are. It is December 2nd, and it expired on 11/29. It is so incredibly disheartening what should've been an exciting and rewarding experience has turned into a complete nightmare. Don't trust infinity of Tampa, they will jump through hoops for you to sign on the dotted line and get your business but once it's done, you will be ghosted, gaslighted, and just completely made out to be a fool for having trusted them with your business in the very first place.

Best car buying experience ever. The team at Infiniti of Tampa was very professional with no pressure sales. A big shout out to Carlos, Anthony and Simo and the rest of the team for all your friendly help with my no stress car purchase. I would recommend anyone looking to buy a car stop by Infiniti of Tampa first. I promise you won’t be sorry. Merry Christmas and thanks again sincerely Scott one happy customer.

bought a car 10/31. brought it in for contractually obligated repairs after calling daily for 3 weeks. dropped it off on 11/21. I picked up my car on 11/27 because no rental was given to me and I was told it was ready only a 1/3rd of the problem is fixed. The incompetence is unfathomable. So I’m told bring it back, they’ll let me know if I can get a rental. 6 days later, haven’t been told if I have a rental and therefore bring my car in. I have 2 kids, and already went a week without a car only for 1/3rd of the repairs to get done. But it doesn’t end there. My temporary tag expires. I get pulled over. I technically can’t even drive my own freaking car there. Bought the car on 10/31. Because that’s how unorganized they are. It is December 2nd, and it expired on 11/29. It is so incredibly disheartening what should’ve been an exciting and rewarding experience has turned into a complete nightmare. Don’t trust infinity of Tampa, they will jump through hoops for you to sign on the dotted line and get your business but once it’s done, you will be ghosted, gaslighted, and just completely made out to be a fool for having trusted them with your business in the very first place.

Professional seller and help to better select the car I needed, also with a lot of knowledge of the characteristics of a new car with advanced technology.

Great customer service, no pressure. Treated me like a person and listened to what I needed. All questions were answered and they really took the time to check and verify.

I have found some down to earth and approachable staff at this location over the last couple years.

Terrible service in the “Service” department. These people care not for your time and will do anything possible to find a way to make you come out-of-pocket even if you’re insured and covered.

Fantastic customer service. Friendly staff. Brent was very helpful and knowledgeable. Service was thorough and completed quickly.

Dealer would not honor warranty . Vehicle was purchased with a certified Pre owned “ select “ warranty.. the vehicle needed work done and the dealership would not honor the warranty .. stating the warranty didn’t cover the rear main seal .. In which it does .

Great friendly fast service! The coffee is amazing and you have a nice clean guest room with TVs to enjoy.