INFINITI of Tampa

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4.3
(606 reviews)
Visit INFINITI of Tampa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
New (813) 822-3369 (813) 822-3369
Used (813) 822-3389 (813) 822-3389
Service (813) 822-3393 (813) 822-3393

Inventory

See all 112 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2022.
INFINITI of Tampa is the best new used & Certified Pre-Owned dealership in South Florida Tampa Clearwater and Orlando areas. We also offer great rates on used cars & used trucks. Our auto financing options are vast and you can get pre-approved on a loan in seconds. We also offer a world-class auto service center repair & maintenance shop. Stop searching for other INFINITI stores and dealerships to visit INFINITI of Tampa today.

Service center

Phone number (813) 822-3393

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.3
(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

bought a car 10/31.

bought a car 10/31. brought it in for contractually obligated repairs after calling daily for 3 weeks. dropped it off on 11/21. I picked up my car on 11/27 because no rental was given to me and I was told it was ready only a 1/3rd of the problem is fixed. The incompetence is unfathomable. So I'm told bring it back, they'll let me know if I can get a rental. 6 days later, haven't been told if I have a rental and therefore bring my car in. I have 2 kids, and already went a week without a car only for 1/3rd of the repairs to get done. But it doesn't end there. My temporary tag expires. I get pulled over. I technically can't even drive my own freaking car there. Bought the car on 10/31. Because that's how unorganized they are. It is December 2nd, and it expired on 11/29. It is so incredibly disheartening what should've been an exciting and rewarding experience has turned into a complete nightmare. Don't trust infinity of Tampa, they will jump through hoops for you to sign on the dotted line and get your business but once it's done, you will be ghosted, gaslighted, and just completely made out to be a fool for having trusted them with your business in the very first place.

1.0

bought a car 10/31.

bought a car 10/31. brought it in for contractually obligated repairs after calling daily for 3 weeks. dropped it off on 11/21. I picked up my car on 11/27 because no rental was given to me and I was told it was ready only a 1/3rd of the problem is fixed. The incompetence is unfathomable. So I'm told bring it back, they'll let me know if I can get a rental. 6 days later, haven't been told if I have a rental and therefore bring my car in. I have 2 kids, and already went a week without a car only for 1/3rd of the repairs to get done. But it doesn't end there. My temporary tag expires. I get pulled over. I technically can't even drive my own freaking car there. Bought the car on 10/31. Because that's how unorganized they are. It is December 2nd, and it expired on 11/29. It is so incredibly disheartening what should've been an exciting and rewarding experience has turned into a complete nightmare. Don't trust infinity of Tampa, they will jump through hoops for you to sign on the dotted line and get your business but once it's done, you will be ghosted, gaslighted, and just completely made out to be a fool for having trusted them with your business in the very first place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Best car buying experience ever.

Best car buying experience ever. The team at Infiniti of Tampa was very professional with no pressure sales. A big shout out to Carlos, Anthony and Simo and the rest of the team for all your friendly help with my no stress car purchase. I would recommend anyone looking to buy a car stop by Infiniti of Tampa first. I promise you won’t be sorry. Merry Christmas and thanks again sincerely Scott one happy customer.

5.0

Best car buying experience ever.

Best car buying experience ever. The team at Infiniti of Tampa was very professional with no pressure sales. A big shout out to Carlos, Anthony and Simo and the rest of the team for all your friendly help with my no stress car purchase. I would recommend anyone looking to buy a car stop by Infiniti of Tampa first. I promise you won’t be sorry. Merry Christmas and thanks again sincerely Scott one happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Absolutely terrible experience. Slimy as it gets

bought a car 10/31. brought it in for contractually obligated repairs after calling daily for 3 weeks. dropped it off on 11/21. I picked up my car on 11/27 because no rental was given to me and I was told it was ready only a 1/3rd of the problem is fixed. The incompetence is unfathomable. So I’m told bring it back, they’ll let me know if I can get a rental. 6 days later, haven’t been told if I have a rental and therefore bring my car in. I have 2 kids, and already went a week without a car only for 1/3rd of the repairs to get done. But it doesn’t end there. My temporary tag expires. I get pulled over. I technically can’t even drive my own freaking car there. Bought the car on 10/31. Because that’s how unorganized they are. It is December 2nd, and it expired on 11/29. It is so incredibly disheartening what should’ve been an exciting and rewarding experience has turned into a complete nightmare. Don’t trust infinity of Tampa, they will jump through hoops for you to sign on the dotted line and get your business but once it’s done, you will be ghosted, gaslighted, and just completely made out to be a fool for having trusted them with your business in the very first place.

1.0

Absolutely terrible experience. Slimy as it gets

bought a car 10/31. brought it in for contractually obligated repairs after calling daily for 3 weeks. dropped it off on 11/21. I picked up my car on 11/27 because no rental was given to me and I was told it was ready only a 1/3rd of the problem is fixed. The incompetence is unfathomable. So I’m told bring it back, they’ll let me know if I can get a rental. 6 days later, haven’t been told if I have a rental and therefore bring my car in. I have 2 kids, and already went a week without a car only for 1/3rd of the repairs to get done. But it doesn’t end there. My temporary tag expires. I get pulled over. I technically can’t even drive my own freaking car there. Bought the car on 10/31. Because that’s how unorganized they are. It is December 2nd, and it expired on 11/29. It is so incredibly disheartening what should’ve been an exciting and rewarding experience has turned into a complete nightmare. Don’t trust infinity of Tampa, they will jump through hoops for you to sign on the dotted line and get your business but once it’s done, you will be ghosted, gaslighted, and just completely made out to be a fool for having trusted them with your business in the very first place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Melissa, Thank you for your feedback. We deeply apologize for the ongoing issues and frustration you've experienced with your car purchase. It's disheartening to hear that the communication and service have fallen short of your expectations. We understand the frustration that you’ve experienced and would like to speak with you about your issues. We will be contacting you again, however you can also reach out to me at your convenience if you haven’t heard from us yet. Brett Starling, General Manager, 813-694-1579

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5.0

Professional seller and help to better select the car I

Professional seller and help to better select the car I needed, also with a lot of knowledge of the characteristics of a new car with advanced technology.

5.0

Professional seller and help to better select the car I

Professional seller and help to better select the car I needed, also with a lot of knowledge of the characteristics of a new car with advanced technology.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank Infiniti of Tampa.

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5.0

Great customer service, no pressure.

Great customer service, no pressure. Treated me like a person and listened to what I needed. All questions were answered and they really took the time to check and verify.

5.0

Great customer service, no pressure.

Great customer service, no pressure. Treated me like a person and listened to what I needed. All questions were answered and they really took the time to check and verify.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I have found some down to earth and approachable staff at

I have found some down to earth and approachable staff at this location over the last couple years.

5.0

I have found some down to earth and approachable staff at

I have found some down to earth and approachable staff at this location over the last couple years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Terrible service in the “Service” department.

Terrible service in the “Service” department. These people care not for your time and will do anything possible to find a way to make you come out-of-pocket even if you’re insured and covered.

1.0

Terrible service in the “Service” department.

Terrible service in the “Service” department. These people care not for your time and will do anything possible to find a way to make you come out-of-pocket even if you’re insured and covered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kevin, We appreciate you taking the time to share your concerns about your recent experience with our service department, and we sincerely apologize for any frustration and inconvenience you've encountered. Your feedback is essential, and we take it seriously as we strive to provide a positive customer experience. We would like to learn more about your situation and will be contacting you, but if you haven’t heard from us yet, please contact me at your convenience. Brett Starling, General Manager, 813-694-1579

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5.0

Fantastic customer service.

Fantastic customer service. Friendly staff. Brent was very helpful and knowledgeable. Service was thorough and completed quickly.

5.0

Fantastic customer service.

Fantastic customer service. Friendly staff. Brent was very helpful and knowledgeable. Service was thorough and completed quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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2.0

Dealer would not honor warranty .

Dealer would not honor warranty . Vehicle was purchased with a certified Pre owned “ select “ warranty.. the vehicle needed work done and the dealership would not honor the warranty .. stating the warranty didn’t cover the rear main seal .. In which it does .

2.0

Dealer would not honor warranty .

Dealer would not honor warranty . Vehicle was purchased with a certified Pre owned “ select “ warranty.. the vehicle needed work done and the dealership would not honor the warranty .. stating the warranty didn’t cover the rear main seal .. In which it does .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We sincerely apologize for the inconvenience and frustration you've experienced regarding the warranty coverage at our dealership. It's disheartening to hear that there was a discrepancy in honoring the certified pre-owned "select" warranty. We would be happy to answer your questions about what is covered, and will be reaching out, but you can also contact me at your convenience. Brett Starling, General Manager, 813-694-1579

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5.0

Great friendly fast service!

Great friendly fast service! The coffee is amazing and you have a nice clean guest room with TVs to enjoy.

5.0

Great friendly fast service!

Great friendly fast service! The coffee is amazing and you have a nice clean guest room with TVs to enjoy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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