Mercedes-Benz Of Tampa

He is not respectful and not appreciate customers. Extremely irresponsible guy to deal with very bad experience. I would not want to see him again.

Have been servicing both my vehicles there for a long time and honestly have always been sold on much more work than my cars needed. I recently went there... to have some minor work performed on my C63 Cabriolet AMG and was told by Julie that it is in need of an alignment. Although there were no indications that I could notice, I simply trusted them and assumed it should be done. After waiting an xtra hour and a half making me late to get my young son. I finally was told that it's ready. I left there and could believe how much it was pulling to the right and I started hearing some funny noises in the front of the car. I called and asked to speak to the advisor who punted me off to another man John Silvers whom never even took this serious enough to call me back and explain. SO I called the General manager Alexandra (Alex) Glickman who acted like the call was interfering with his morning donut and coffee. He stated he'd look into it and contact me right back. Well guess what...He too never called back but instead punted it off to some young kid who stated that they would not return my money for this poor service performance. I had the car fixed elsewhere. I will never return to this store and will continue to share this experience with everyone I come across! Alex Glickman is an embarrassment to the brand name. I will as promised continue to reward them by sharing my experience with every site I can digitally find as well send this experience all the way up the corporate Asbury ladder. I don't think it would be too difficult to find David W. Hult email and contact to share this experience.

Nick Masky and Max(sales manager) provided the most stress free customer centric buying experience I have ever had. They made sure my needs were met and... provided a painless negotiating process I left the dealership feeling that the negotiation was a win win for both myself and the dealership

GEORGE has always been friendly. Great to work with. Never rushes his customers. Parts are Always the right ones. I would highly recommend this parts department...

Jaden has made what can be the most exhausting and expensive experience not only tolerable, but welcoming. She goes above and beyond when it comes to keeping... in touch even when I can't get to the phone to answer. I'm thankful when I speak with her, and even more delighted to see her after the work on my car is done. I don't necessarily want any more car trouble, but if I did, I wouldn't worry, and actually be happy to spend a bit of time with her. She's a gem.

Service was excellent and Joey was extremely accommodating and customer oriented thx! Provided great ride while car being service and went above and... beyond thx

Always the best service and got me the car I wanted at the price I needed to be at. Always a pleasure working with the Mercedes tampa team.

I had my car there for a check engine light and my faulty command screen last month....I am not sure how much your technicians looked into my problem... but my check engine light came back on less than 50 miles after I picked up the car from your dealership...turned out I had an engine problem which you guys did not see....I had low pressure in cylinder one and I just had a cracked piston replaced at Crown Mercedes. You also replaced my faulty screen with a small one without asking for my opinion....Your techs just decided to replace it without even putting it down on the paperwork. I had to convince my service advisor Jaden to go inside and talk to the techs and ask them to put my large OEM screen back in my car. When I came back to pick up my car an hour later I had no power to the center console! I had to wait around for another half hour to get that fixed.... Not to mention I found a small crack on my windshield right after I picked up my car and I though it was bird poop at first because it looked white - the white was glass powder that I wiped off and it looked like someone had dropped a heavy object on top of my windshield....of course there was no way to prove that it happened there so I did not bother going back to question. My overall experience is NOT too great! My overall Mercedes Benz ownership has been a disappointment! Engine problems at 20K miles and faulty command display that Mercedes does not apparently know how to fix! All four stock Continental "performance" tires were complete bald at 12K miles, my back rims are both out of shape due to poor design.... I am giving two stars just because Jaden was very nice!

Outstanding service as expected. Ricky is very respectful and professional in delivering service to the customer. I got my car back within the hour after... it being cleaned and washed!

I like having the complimentary loaner car while my car was being serviced. I was able to run errands And had a productive day. Thank you to Jaleel.