Mercedes-Benz Of Tampa

4.4 out of 5 4.4
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:30 PM

Mercedes-Benz Of Tampa Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 6:30 PM

Friday

7:00 AM - 6:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

11:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since September 2010

Mercedes-Benz of Tampa is the best new, used & Certified Pre-Owned dealership in South Florida, serving the Tampa, Orlan

...

do, and Wesley Chapel areas. Shop our Mercedes-Benz Lease, APR & Financing incentives, specials & deals. We are a full service Mercedes-Benz dealership offering several services in addition to just new and used car sales. At Mercedes-Benz of Tampa, we take pride in our superior customer service & nothing is more important to us than providing our customers with the best service in Tampa, Florida. We have spent years building our reputation as being a leading Mercedes-Benz dealer in the state of Florida; come experience why!

Service

Wheel Balance

$49.95

Oil, Filter Change

$44.99

Tire Rotation

$19.95

Battery Service

$19.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
3357 lifetime reviews. Includes reviews of Mercedes-Benz Of Tampa from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 25, 2019

    He is not respectful and not appreciate customers. Extremely irresponsible guy to deal with very bad experience. I would not want to see him again.

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    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michele, We appreciate you sharing your review. We strive to provide exceptional customer service, therefore, I apologize for any lack of service you ...experienced on our behalf. I would like to speak with you and hopefully restore your faith in us. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

  • 1.0 out of 5
    September 15, 2019

    Have been servicing both my vehicles there for a long time and honestly have always been sold on much more work than my cars needed. I recently went there... to have some minor work performed on my C63 Cabriolet AMG and was told by Julie that it is in need of an alignment. Although there were no indications that I could notice, I simply trusted them and assumed it should be done. After waiting an xtra hour and a half making me late to get my young son. I finally was told that it's ready. I left there and could believe how much it was pulling to the right and I started hearing some funny noises in the front of the car. I called and asked to speak to the advisor who punted me off to another man John Silvers whom never even took this serious enough to call me back and explain. SO I called the General manager Alexandra (Alex) Glickman who acted like the call was interfering with his morning donut and coffee. He stated he'd look into it and contact me right back. Well guess what...He too never called back but instead punted it off to some young kid who stated that they would not return my money for this poor service performance. I had the car fixed elsewhere. I will never return to this store and will continue to share this experience with everyone I come across! Alex Glickman is an embarrassment to the brand name. I will as promised continue to reward them by sharing my experience with every site I can digitally find as well send this experience all the way up the corporate Asbury ladder. I don't think it would be too difficult to find David W. Hult email and contact to share this experience.

    1.0 out of 5
    Customer Service
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I regret the experience you had at the dealership and we are sorry that we did not meet your expectations. Alex Glickman, General Manager, 813-580-525...1

  • November 18, 2018

    Nick Masky and Max(sales manager) provided the most stress free customer centric buying experience I have ever had. They made sure my needs were met and... provided a painless negotiating process I left the dealership feeling that the negotiation was a win win for both myself and the dealership

    4.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Nick and Max provided a stress free buying exper...ience. Please let us know what we can do to assist you further. Alex Glickman, General Manager

  • 5.0 out of 5
    August 11, 2019

    GEORGE has always been friendly. Great to work with. Never rushes his customers. Parts are Always the right ones. I would highly recommend this parts department...

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    Friendliness
    2.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am... pleased to hear that George is great to work with. Please let us know how we may assist you going forward. Alex Glickman, General Manager

  • 5.0 out of 5
    August 2, 2019

    Jaden has made what can be the most exhausting and expensive experience not only tolerable, but welcoming. She goes above and beyond when it comes to keeping... in touch even when I can't get to the phone to answer. I'm thankful when I speak with her, and even more delighted to see her after the work on my car is done. I don't necessarily want any more car trouble, but if I did, I wouldn't worry, and actually be happy to spend a bit of time with her. She's a gem.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service ...to all of our customers is our top priority so I am thrilled to hear Jaden goes above and beyond. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager

  • 5.0 out of 5
    July 29, 2019

    Service was excellent and Joey was extremely accommodating and customer oriented thx! Provided great ride while car being service and went above and... beyond thx

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that ...Joey was accommodating. We value your business and look forward to working with you again. Alex Glickman, General Manager

  • 5.0 out of 5
    July 25, 2019

    Always the best service and got me the car I wanted at the price I needed to be at. Always a pleasure working with the Mercedes tampa team.

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team provides the best service. Please let u...s know in the future what we can do to assist you further. Alex Glickman, General Manager

  • 2.0 out of 5
    July 24, 2019

    I had my car there for a check engine light and my faulty command screen last month....I am not sure how much your technicians looked into my problem... but my check engine light came back on less than 50 miles after I picked up the car from your dealership...turned out I had an engine problem which you guys did not see....I had low pressure in cylinder one and I just had a cracked piston replaced at Crown Mercedes. You also replaced my faulty screen with a small one without asking for my opinion....Your techs just decided to replace it without even putting it down on the paperwork. I had to convince my service advisor Jaden to go inside and talk to the techs and ask them to put my large OEM screen back in my car. When I came back to pick up my car an hour later I had no power to the center console! I had to wait around for another half hour to get that fixed.... Not to mention I found a small crack on my windshield right after I picked up my car and I though it was bird poop at first because it looked white - the white was glass powder that I wiped off and it looked like someone had dropped a heavy object on top of my windshield....of course there was no way to prove that it happened there so I did not bother going back to question. My overall experience is NOT too great! My overall Mercedes Benz ownership has been a disappointment! Engine problems at 20K miles and faulty command display that Mercedes does not apparently know how to fix! All four stock Continental "performance" tires were complete bald at 12K miles, my back rims are both out of shape due to poor design.... I am giving two stars just because Jaden was very nice!

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    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback. I regret any disappointment on our behalf and I would like to speak with you further about your recent visits wit...h us. Please contact me at your convenience to discuss further. Alex Glickman, General Manager, 813-324-2866

  • 5.0 out of 5
    July 10, 2019

    Outstanding service as expected. Ricky is very respectful and professional in delivering service to the customer. I got my car back within the hour after... it being cleaned and washed!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Ricky is respectful. Thank you for your business and we ...look forward to working with you again in the future. Alex Glickman, General Manager

  • 5.0 out of 5
    July 6, 2019

    I like having the complimentary loaner car while my car was being serviced. I was able to run errands And had a productive day. Thank you to Jaleel.

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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Jaleel provided great customer care. Th...ank you for your business! Alex Glickman, General Manager

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