Mercedes-Benz Of Tampa

Tom and Josh waited on me all the way through the process of me purchasing a new car.Fatima was very helpful in explaining things to me in the Fanancial department.I would recommend Josh and Tom to you for purchasing a new vehicle!Five Stars go to these gentlemen and the lady (Fatima) in finances . My name is Christopher Hall!And I approve this review

Diana Perez and Fernando Rosas are the best! They always get me in and make sure my car is taken care of. They are direct honest and always make me feel like part of their family! I don't take my car anywhere else.

Jaden gave me loaner right away and my car was fixed and ready in 3 days

Guess I should have read these reviews before doing business there. I purchased a used 2020 Cadillac with only 60k miles from them. Typically trade-ins are run through the service dept. and repairs made as necessary before offered for sale. This didn't happen in my case. After driving only 1400 miles engine light came on so took to Cadillac dealer. Replaced sensor at $700 which wasn't covered by the extended warranty I purchased for $4600. Finance manager made big commission on 2nd class warranty after telling me I had the best one. Also several repairs were recommended totaling close to $3000. Vehicle was sold to me with faulty daytime running light which alone would cost $2000 to repair. I'm an old vet on limited income, over spent due to my illness, will now have to sell the car and lose several thousand. Would probably gotten a better deal at an east Hillsborough used car bone yard and treated better. Called them twice, left messages, no return call. SHAME on Tampa Mercedes.

Warning: This place is a scam. From the very beginning, everything was a dumpster fire. I have top-tier credit (801 FICO score) and specifically asked them not to shop around my credit — just pick one bank and run it once. Before they did, I asked the finance guy what rates he was seeing. He told me, “I can get you mid-5% on a used Porsche.” The next morning, I wake up to alerts that my credit was run by four different banks. I call him, and now he tells me 6.9%. Then he claims, “I never said mid-5% — that’s for new cars.” At that point, I knew he was lying. When it came time to deposit money, everything about this dealership felt shady. No guarantees, no courtesy 5-day warranty — nothing. They offered me a warranty for $4,000 and said I could cancel anytime and they’d prorate the refund. Then I read their reviews. One guy lost his car to storm damage and couldn’t get his warranty money back — even after seven months. After seeing multiple complaints about their warranty scams, I realized this dealership was too risky. Even small dealerships with integrity offer something — 5-day, 10-day, or 30-day coverage. Seriously, read the reviews before you even consider this place.

They basically scammed my senior mother. From a car with dangerously low tires. Took months to get the car properly registered. To changing the terms of the lease and not responding to emails to rectify the situation.

Showing 3,443 reviews July 28, 2025 SALES VISIT - USED I recently purchased a used car, a BMW, and was highly impressed with Sophia Vestrini. She met me when I entered the dealership and was very professional and knowledgeable. She was able to keep me informed about the purchase and delivery of my car. A few repairs were made and she delivered the car as promised. Thank you for making my purchase a pleasant experience. LESS by Sharon SALES PRICE TRANSPARENCY PURCHASE TIME FINANCE EXPERIENCE RECOMMEND DEALER YES EMPLOYEES WORKED WITH

I recently purchased a used car, a BMW, and was highly impressed with Sophia Vestrini. She met me when I entered the dealership and was very professional and knowledgeable. She was able to keep me informed about the purchase and delivery of my car. A few repairs were made and she delivered the car as promised. Thank you for making my purchase a pleasant experience.

I brought my Mercedes in with 140,000 miles still running like new, but I was ready to trade up. Sophia greeted me at the dealer entry and was an expert in listening to what I was looking for. I entered the building with the idea of better understanding my trade in value. I left the building with a new car at my target net cost. Over the years I’ve enjoyed quality service from Mercedes of Tampa Bay’s service department. Their sales team is equally excellent. Mercedes has proven to be a great value in car ownership.

Gianna was amazing! She did a wonderful job helping us find the perfect vehicle for us. I am so excited with my new car!