Mercedes-Benz Of Tampa

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3.9
(3,552 reviews)
Visit Mercedes-Benz Of Tampa
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (877) 372-2105 (877) 372-2105
Used (877) 371-4235 (877) 371-4235
Service (877) 375-5279 (877) 375-5279

Inventory

See all 604 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2010.
Mercedes-Benz of Tampa is the best new used & Certified Pre-Owned dealership in South Florida serving the Tampa Orlando and Wesley Chapel areas. Shop our Mercedes-Benz Lease APR & Financing incentives specials & deals. We are a full service Mercedes-Benz dealership offering several services in addition to just new and used car sales. At Mercedes-Benz of Tampa we take pride in our superior customer service & nothing is more important to us than providing our customers with the best service in Tampa Florida. We have spent years building our reputation as being a leading Mercedes-Benz dealer in the state of Florida; come experience why!

Service center

Phone number (877) 375-5279

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

3.9
(3,552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Started taking my Benz to MB of Tampa about a year ago.

Started taking my Benz to MB of Tampa about a year ago. My original service rep was Tasha and still is. She is alway busy but nothing but great service, super great attitude, always with a smile and to top it off good communication. Last week I took my MB for service and since it was going to take longer than expected she was able to get a loaner without me even asking, even sent the shuttle driver to pick me up at work to get the loaner (great guy by the way, sorry I do not remember his name but he is European) if this is not world class service I do not know what it is

5.0

Started taking my Benz to MB of Tampa about a year ago.

Started taking my Benz to MB of Tampa about a year ago. My original service rep was Tasha and still is. She is alway busy but nothing but great service, super great attitude, always with a smile and to top it off good communication. Last week I took my MB for service and since it was going to take longer than expected she was able to get a loaner without me even asking, even sent the shuttle driver to pick me up at work to get the loaner (great guy by the way, sorry I do not remember his name but he is European) if this is not world class service I do not know what it is

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Amazing deal.

Amazing deal. Totally transparent. Great to work with! Would not hesitate to buy from here again.

5.0

Amazing deal.

Amazing deal. Totally transparent. Great to work with! Would not hesitate to buy from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I have purchased several vehicles from Mercedes-Benz of

I have purchased several vehicles from Mercedes-Benz of Tampa Bay. I continue to return to this dealership because everyone there is so easy to work with. I recently brought my Mercedes in for service. My assigned agent is Shawna Steele. She always greets me with a smile that puts me at ease. Her attitude makes the entire process much less stressful because I know that I am working with someone who is knowledgeable.and experienced. Having great service is paramount and I highly recommend Mercedes Benz of Tampa Bay.

5.0

I have purchased several vehicles from Mercedes-Benz of

I have purchased several vehicles from Mercedes-Benz of Tampa Bay. I continue to return to this dealership because everyone there is so easy to work with. I recently brought my Mercedes in for service. My assigned agent is Shawna Steele. She always greets me with a smile that puts me at ease. Her attitude makes the entire process much less stressful because I know that I am working with someone who is knowledgeable.and experienced. Having great service is paramount and I highly recommend Mercedes Benz of Tampa Bay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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3.0

I am still attempting to complete some parts of the

I am still attempting to complete some parts of the sale/agreement that haven’t been completed yet. A little frustrating but I have hopes that things will be honored as promised.

3.0

I am still attempting to complete some parts of the

I am still attempting to complete some parts of the sale/agreement that haven’t been completed yet. A little frustrating but I have hopes that things will be honored as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving your review. We understand your frustration and want to assure you that we are committed to resolving any outstanding issues. Your satisfaction is our top priority, and we apologize for any delays or inconvenience you've experienced. Please contact me at your convenience to discuss your issues further. Alex Glickman, General Manager, 813-580-5251

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5.0

I had the pleasure of making a car purchase with Moe

I had the pleasure of making a car purchase with Moe Esseghir. He made the sales process easy as he was very accommodating and bent over backwards to make sure I was satisfied. I purchased from Delaware and the door to door delivery was OUTSTANDING. I am Extremely pleased with my purchase!!

5.0

I had the pleasure of making a car purchase with Moe

I had the pleasure of making a car purchase with Moe Esseghir. He made the sales process easy as he was very accommodating and bent over backwards to make sure I was satisfied. I purchased from Delaware and the door to door delivery was OUTSTANDING. I am Extremely pleased with my purchase!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Mercedes of Tampa is a wonderful dealership - everyone is

Mercedes of Tampa is a wonderful dealership - everyone is friendly and provide excellent customer service!!! Bob Net in the Service Department is exceptional - he takes the time out with each customer not only me to answer all questions - if he is not sure of an answer, he will locate the information to give an accurate answer!!! He goes beyond the call of duty to provide service with a smile!!! Mr. Net should be service employee of he year for his attention to detail and his behavior of making all customers satisfied prior to leaving the department!!! Truly appreciate having Bob Net as my personal service advisor - an exceptional employee of Mercedes of Tampa!!!!

5.0

Mercedes of Tampa is a wonderful dealership - everyone is

Mercedes of Tampa is a wonderful dealership - everyone is friendly and provide excellent customer service!!! Bob Net in the Service Department is exceptional - he takes the time out with each customer not only me to answer all questions - if he is not sure of an answer, he will locate the information to give an accurate answer!!! He goes beyond the call of duty to provide service with a smile!!! Mr. Net should be service employee of he year for his attention to detail and his behavior of making all customers satisfied prior to leaving the department!!! Truly appreciate having Bob Net as my personal service advisor - an exceptional employee of Mercedes of Tampa!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

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5.0

Brian Gerharz service advisor was truly outstanding!

Brian Gerharz service advisor was truly outstanding!!! Professional knowledgeable and informative Would recommend without reservations

5.0

Brian Gerharz service advisor was truly outstanding!

Brian Gerharz service advisor was truly outstanding!!! Professional knowledgeable and informative Would recommend without reservations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I want to thank Brian Gerharz for his kind and

I want to thank Brian Gerharz for his kind and professional help when I brought my GLS in for service. Brian made me feel comfortable and explained everything to me. This is what will keep me coming back to this dealership. Thanks Brian L Kennedy

5.0

I want to thank Brian Gerharz for his kind and

I want to thank Brian Gerharz for his kind and professional help when I brought my GLS in for service. Brian made me feel comfortable and explained everything to me. This is what will keep me coming back to this dealership. Thanks Brian L Kennedy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Unparalleled Excellence in Car Salesmanship – Marc Grogan

Unparalleled Excellence in Car Salesmanship – Marc Grogan at Mercedes-Benz From the moment I contacted Mercedes-Benz of Tampa, it was clear that Marc Grogan was in a league of his own. His professionalism, coupled with an encyclopedic knowledge of every model, made the daunting task of choosing the perfect car seem like a breeze. What truly sets Marc apart is his exceptional customer service. He’s not just a salesperson; he’s a true consultant who listens attentively, understands your needs, and guides you to the right choice without any pressure. His prompt responses, transparent communication, and genuine care for the customer’s satisfaction are rare qualities in the auto industry. Marc’s ability to create a personalized buying experience is remarkable. He remembered my preferences, anticipated my concerns, and addressed them even before I voiced them. His attention to detail, from the test drive to the final paperwork, ensured a seamless and enjoyable process. Choosing a luxury vehicle is significant, and Marc made this experience memorable. His dedication to excellence reflects the high standards of Mercedes-Benz. I wholeheartedly recommend Marc Grogan to anyone considering a Mercedes-Benz. His outstanding service is a testament to his professionalism and the brand’s commitment to customer satisfaction. In recognition of his unparalleled service, I believe Marc Grogan not only deserves a raise but also a promotion. He is a true asset to the Mercedes-Benz team and sets a high bar for salesmanship. JosephinePerilli.com VitoPerilli.com 239-220-6844 MyFloridaRelocator.com

5.0

Unparalleled Excellence in Car Salesmanship – Marc Grogan

Unparalleled Excellence in Car Salesmanship – Marc Grogan at Mercedes-Benz From the moment I contacted Mercedes-Benz of Tampa, it was clear that Marc Grogan was in a league of his own. His professionalism, coupled with an encyclopedic knowledge of every model, made the daunting task of choosing the perfect car seem like a breeze. What truly sets Marc apart is his exceptional customer service. He’s not just a salesperson; he’s a true consultant who listens attentively, understands your needs, and guides you to the right choice without any pressure. His prompt responses, transparent communication, and genuine care for the customer’s satisfaction are rare qualities in the auto industry. Marc’s ability to create a personalized buying experience is remarkable. He remembered my preferences, anticipated my concerns, and addressed them even before I voiced them. His attention to detail, from the test drive to the final paperwork, ensured a seamless and enjoyable process. Choosing a luxury vehicle is significant, and Marc made this experience memorable. His dedication to excellence reflects the high standards of Mercedes-Benz. I wholeheartedly recommend Marc Grogan to anyone considering a Mercedes-Benz. His outstanding service is a testament to his professionalism and the brand’s commitment to customer satisfaction. In recognition of his unparalleled service, I believe Marc Grogan not only deserves a raise but also a promotion. He is a true asset to the Mercedes-Benz team and sets a high bar for salesmanship. JosephinePerilli.com VitoPerilli.com 239-220-6844 MyFloridaRelocator.com

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

My experience with the dealership was poor.

My experience with the dealership was poor. I purchased a new c43 AMG and the AMG drive unit on the steering wheel was not working when I purchased the car. We noticed this before I left the dealer, I asked my salesperson if we could leave the vehicle and take a loaner vehicle home and they told me that there was no loaner available at the time because it was a Sunday. So, then we had to take the car home with a part not working. Then I was asked by the salesperson to drive back the next day from Ocala which is over 100 miles away to get the car fixed. & it wasn’t until he checked with his management that they offered to do valet to come get my car. But, even this was annoying as I lease my car and the valet had to drive my car to and from Ocala to Tampa adding an additional over 200 miles to my car. Then It was made like they were going to come on Monday to pickup my car and they did not come until Tuesday. & after they picked up my car I was not told who my service advisor was or anything. I wasn’t even told that the car arrived back to the dealership till later that night. I had reached out to my salesperson multiple times that day and was ignored until I called the dealership myself to have to find out that my car arrived. Then after they fixed the problem on Wed. I was told that my car would be brought back on Thursday which it was. But, I asked them to let me know a time I could expect the car since I work and have to plan around my schedule & I was told they would let me know a time later in the day and I did not find out until Thursday morning when the valet driver called me before he left. I just feel that for a premium luxury dealership the customer service I received was horrible. I am paying a lot of money for my car and it is a luxury brand so I expected the service to match. When I had my Audi and BMW prior to this the service was great at the dealerships when I purchased both vehicles. So, I was very disappointed in Mercedes of Tampa as I feel they are dropping the ball for Mercedes standards. I mean I even called the General sales manager to complain and left a voicemail and he never responded to me. So, this shows me why his staff follows suite. I would recommend if you want a Mercedes not going to this dealership.

1.0

My experience with the dealership was poor.

My experience with the dealership was poor. I purchased a new c43 AMG and the AMG drive unit on the steering wheel was not working when I purchased the car. We noticed this before I left the dealer, I asked my salesperson if we could leave the vehicle and take a loaner vehicle home and they told me that there was no loaner available at the time because it was a Sunday. So, then we had to take the car home with a part not working. Then I was asked by the salesperson to drive back the next day from Ocala which is over 100 miles away to get the car fixed. & it wasn’t until he checked with his management that they offered to do valet to come get my car. But, even this was annoying as I lease my car and the valet had to drive my car to and from Ocala to Tampa adding an additional over 200 miles to my car. Then It was made like they were going to come on Monday to pickup my car and they did not come until Tuesday. & after they picked up my car I was not told who my service advisor was or anything. I wasn’t even told that the car arrived back to the dealership till later that night. I had reached out to my salesperson multiple times that day and was ignored until I called the dealership myself to have to find out that my car arrived. Then after they fixed the problem on Wed. I was told that my car would be brought back on Thursday which it was. But, I asked them to let me know a time I could expect the car since I work and have to plan around my schedule & I was told they would let me know a time later in the day and I did not find out until Thursday morning when the valet driver called me before he left. I just feel that for a premium luxury dealership the customer service I received was horrible. I am paying a lot of money for my car and it is a luxury brand so I expected the service to match. When I had my Audi and BMW prior to this the service was great at the dealerships when I purchased both vehicles. So, I was very disappointed in Mercedes of Tampa as I feel they are dropping the ball for Mercedes standards. I mean I even called the General sales manager to complain and left a voicemail and he never responded to me. So, this shows me why his staff follows suite. I would recommend if you want a Mercedes not going to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Austin, Thank you for leaving your review. I'm truly sorry for the exceptionally poor experience you had with the dealership. Your dissatisfaction is completely understandable. It's deeply disappointing to hear that the service provided did not meet the standards expected. I also regret any lack of communication on my behalf, however I do not have your contact info. We apologize for the inconvenience this has caused. Alex Glickman, General Manager, 813-580-5251

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