Reviews
I had an amazing experience at ferman buying my car!...
I had an amazing experience at ferman buying my car! Dennis, Eric, and Jody were fantastic to work with and I’m grateful my experience was with them to make it as easy as possible!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Took Charger in for assistance with a navigation update....
Took Charger in for assistance with a navigation update. They were unable to complete the update. neither them nor I realized where to get the code needed to upload the update.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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Travis, was very kind, and got right to the problem with...
Travis, was very kind, and got right to the problem with my Car. if and when i return next year i will be sure to use your establishment again, and again Travis was very professional
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great deal., honest and fair. Great customer service....
Great deal., honest and fair. Great customer service. The purchasing process was fast and easy. Ray and Dennis were thorough and took the time to answer all of our questions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Did not go there to buy a car but rather pay for service...
Did not go there to buy a car but rather pay for service that I was not very happy about! But thanks to Eric (Finance Mgr) who went out of his way to try to help with my concerns, we drove off in new vehicle. Thanks again to Eric and Ray
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Lucy was right there at the front door. She opened the...
Lucy was right there at the front door. She opened the door on a rainy night. She helped us with everything and all our questions she got the car detailed and put a full tank of gas in there. She took care of all the insurance cards. She got the plate off the old car and put it on the new car. Until the very end she escorted us into our new car and asked if we had any questions. She went over all the features in the car. She was super friendly and the nicest person. Thank you Lizzie for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Lizzy was very informative and friendly. She enjoys her...
Lizzy was very informative and friendly. She enjoys her job and it shows. Buying my new 2021 Challenger at Ferman Dodge was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Lizzy Lam met me in the parking lot with a wave as I...
Lizzy Lam met me in the parking lot with a wave as I pulled into the dealership. Her friendliness continued throughout our time together as she showed me around the lot. She was very knowledgeable about the different vehicles I inquired about. I would highly recommend her if you are looking to purchase a vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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The dealership was good, my sales person Lizzie Lam was...
The dealership was good, my sales person Lizzie Lam was excellent she was very informative of what I was looking for and very helpful in finding it for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Great service, nice people. Fast service. I spoke to a...
Great service, nice people. Fast service. I spoke to a salesman named Ray. His thorough knowledge of the truck I was interested in was great. Both the service advisor and salesman Ray were great. Too bad my 2020 Longhorn-Laramie fully loaded with every option except the Ram Box, with only 10,000 miles and the MSRP was $70,000 when new was valued so low for a trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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