Skip to main content

Ferman Chrysler Dodge Jeep Ram New Port Richey

(6,138 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (727) 287-4829 (727) 287-4829
Used (727) 288-9765 (727) 288-9765
Service (727) 316-6256 (727) 316-6256

Reviews

(6,138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Dodge Jeep Ram New Port Richey from DealerRater.

Want to share your experience with this dealership?

Write a review

Car Repair

I took longer to get the part I needed to repair my car, they were to call when the part came in i had to call to see if it was there.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, We apologize for the negative experience you had with us. Please contact Mike Hughes at 727-847-5555 Ext 1150 so that we can help turn your experience into a positive one. Thank you!

BEST car buying experience we have ever had!!!

HIGHLY recommend! Professional & very easy experience! No pressure to buy & worked to give us what we wanted & needed. Made us feel like family. Our SALESMAN, BRANDON HICKS, went above and beyond to get us the best deal he could. A VERY knowledgeable and professional young man. Works for YOU and what YOU want or need. FINANCE MANAGER, SCOTT POTH, was VERY helpful in the financing of our vehicle and went above and beyond to help us with the possible refunds we could receive from our previous vehicle financing. GENERAL MANAGER, JASON WHIDDEN, was happy to hear that our experience was so good. We were never left uninformed as we received either emails or phone calls to make sure we were completely satisfied with our purchase and the way we were treated. The dealership is beautiful and is there for the customers from padded chairs and TV's in the customer lounge. Not to mention the free morning donuts, afternoon pop corn, free coffee, soda and water. You can always see what's happening in the Service Department with the updates on the several TV'S throughout the dealership. This was the BEST car buying experience we every had!! THANK YOU to everyone who helped us with our purchase and making us feel like family!! We will recommend Ferman of New Port Richey to all our family and friends. To sum it up we were greeted with a smile and left with a hug.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Check up pre-trip

Took Charger in for minor repairs to electrical and A/C prior to a 3,000 trip. All work performed weel and on time. Price was as estimated by service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

BEST car buying experience we have ever had!!!

HIGHLY recommend! Professional & very easy experience! No pressure to buy & worked to give us what we wanted & needed. Made us feel like family. Our SALESMAN, BRANDON HICKS, went above and beyond to get us the best deal he could. A VERY knowledgeable and professional young man. Works for YOU and what YOU want or need. FINANCE MANAGER, SCOTT POTH, was VERY helpful in the financing of our vehicle and went above and beyond to help us with the possible refunds we could receive from our previous vehicle financing. GENERAL MANAGER, JASON WHIDDEN, was happy to hear that our experience was so good. We were never left uninformed as we received either emails or phone calls to make sure we were completely satisfied with our purchase and the way we were treated. The dealership is beautiful and is there for the customers from padded chairs and TV's in the customer lounge. Not to mention the free morning donuts, afternoon pop corn, free coffee, soda and water. You can always see what's happening in the Service Department with the updates on the several TV'S throughout the dealership. This was the BEST car buying experience we every had!! THANK YOU to everyone who helped us with our purchase and making us feel like family!! We will recommend Ferman of New Port Richey to all our family and friends. To sum it up we were greeted with a smile and left with a hug.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service/ oil change

SErving with team was professional and welcoming. I arrived 20 minutes early and they were able to get me in right then for oil service and tire rotation. Surprisingly was out in 45 minutes. Thank you Jamie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome experience!!!

I can't say enough about the experience my husband and I had! First, at 9 in the morning my two young kids and I walked in and were immediately greater by Breanna. She was very informative and full of life. She was amazing with my kids, as well as patient. Later when I came back with my husband she was patiently awaiting my arrival. She kept great communication with us throughout the entire process. I couldn't believe this was her first official sale. I also want to say once again how impressed I am with her managers and coworkers. I have NEVER seen a company so welcoming to new people. Robert was excellent and so patient with her. Jody sat and talked with us while we waited for paperwork. That tells me a lot about you and makes me want to continue bringing you my business as well as refer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service of Grand Jeep

Good service. Fixed my recall and overall service personnel were courteous and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Dodge Journey Ferman NPR

My family and I had a great experience purchasing our new Dodge Journey from Ferman of New Port Richey. We would highly recommend our salesman Brandon and Scott in finance. They both spent a lot of time with us to get my family the vehicle we wanted and were very honest and open about everything. After spending time at a number of different dealerships I'm glad we went to Ferman of NPR and will definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amazing buying experience!!!

My family and I couldn't have been more happy with our experience at Ferman of NPR. We were car shopping for four days and have never been treated so well, very polite and not pushy employees. Absolutely amazing with children and very patient. We will definitely be back and would highly recommend shopping here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rather minor, but everything is fine.

It wasn't major, just an engine light that was on and needed a replacement sensor. Everybody was friendly, helpful, and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No