Ferman Chrysler Dodge Jeep Ram New Port Richey

Excellent and speedy service. The waiting area is always clean and relaxing with great perks. The service was completed faster than expected and price was exactly what was estimated.

Becky always ready with a smile , listens to needs concerns , asks questions to verify, and keeps me updated with texts . Lounge is also comfortable and provides ride home if needed .

Jamie did a great job taking care of my Jeep. Very professional as always. I would recommend this dealership and my service advisor to friends and family.

Waited while they checked the back latch. they co formed it was broke. The parts dept had the item in stock. Repair was done which saved me a trip back to service

I had brought my car in for recalls to be performed. Jamie was my service writer. He was great to deal and was very pleasant to work with and even had extra concerns I had checked out for me without any hassle. Will definitely return for future service and repairs :)

They help me get new car I’m loving it but they need show more about the car like gas etc etc thank you have good day

The service department has always been friendly and understanding to my needs. The lounge is very clean and is enjoyable to use as I wait for me vehicle to be serviced. The wait time to have my vehicle serviced is reasonable.

Our service advisor, Steve, was excellent !!!! All work was done correctly and expeditiously.

Becky took the time to get my vehicle right in since I had an appt w a different advisor and several of the things that were supposedly done were not. But they made sure to charge me for the non warranty items and get that done. I still have tinted windows with bubbles all over them and they want me to leave my vehicle all day on a weekday when I work and red to give me a loaner. They never changed my tires to nitrogen nor did they buy a missing bolt back. Becky took it in and made all of it right. Except for tine since it is a drop off and leave job and I was there at n a weekend. She was awesome. Will not have anyone else than her take care of me. Especially since the last advisor didn’t have to courtesy to text me back. After he initiated the texts because he didn’t want to deal w my tiny and the issue of leaving my vehicle there. Guess I’m going to a real tiny shop and billing Ferman. Which after 6 vehicles in 5 years I thought I would st least rate some kind of response. But becky was awesome taking care of what she could. 10s across the board for her. The rest of service not so much. Tons in sales and becky I service are the only ones keeping me and my family coming back for lore vehicles. And I’ll bring them a recipe for me paying out of pocket to get my tiny fixed that was bubbles from the day I bought my Jeep

This was my first time at this dealer for service. the staff was very friendly and to top it off, my jeep was ready before promised time!