I had no luck buying the car I wanted in Columbus Ohio so I drove down to Nourse Ford of Chillicothe Ohio and I couldn't be happier. I told them what... I wanted and Dom and Jon made it happen as simple as that. They didn't try to talk me into a different car because of my price range or any of that kind of bull crap other dealers try to do. I have nothing bad to say about them, even now there going out of there way to make me extra keys and programming them on there dime plus filling my gas tank for making the trip down there from Columbus. I highly recommend visiting Nourse if your looking for a new car.
The salesman sent pics and answered all questions but the deal couldn't be made. Wasn't his fault at all. Very professional.
Overall very friendly and willing to negotiate. I did not see every car i came to see. They had trouble finding them. Unorganized but nice people.
Two thumbs up for my salesman Billy! Such a quality guy. He checks in on your interest in the vehicle without being too pushy (and that is a fine line... to walk). Great personality and friendliness when he rode along in the test drive. Their cars are good and prices are competitive. I was very close to buying from this dealership when a competitor matched their price on a newer model with equal miles of the car I wanted. Next time I need a car this dealership will receive a visit from me, and I will request Billy as my salesman again.
My interaction with Ms. Martin was very friendly and helpful. She lived up to my expectations .
I went there about a used vehicle they had.When I arrived they come right out to meet me and they went to get the vehicle I wanted to look at. I took it... for a test drive and when I got back answered all questions I had. They tried everything they could to help me get qualified for financing. They did a great job just wasn't able to make the deal. I would recommend this dealership to anyone wanting to buy a new or used car. They are great people to work with.
My 2014 Honda Civic LX manual was totaled and I was looking to replace it with a 2015 Honda Civic LX manual. Found car on internet, sent email and basically... bought the car over the phone. Drove down from Columbus, filled out paperwork, left rental car and drove home that day with new car. Facilities are dated, but I wasn't there to spend the day. Lot's of people gave these guy's bad marks. I suggest you do your homework (with any dealer and make) on what you want and what you can afford and let them know you know the car buying game. They were totally up front with me and honest, that is all you can ask. I wish the car buying game could be different, but they are honest people at Nourse. Remember, not every dealer is necessarily going to have exactly what you want. If you find yourself sitting at a salesman's desk and going through the dog & pony show, then you obviously have not done your homework and have your ducks in a row.
I've been looking for a newer car for several months and had looked at about 17 different cars. I had it narrowed down to 3 different brands and after... researching, it was narrowed down to a VW Passat or a Toyota Avalon. I had stopped by Nourse on my way from Dayton one Saturday evening and they had already closed but James Bartage and another salesman were outside standing. I noticed they had an Avalon and I asked for the asking price and mileage. James went inside and retrieve the information for me. I thanked them and said I would be in touch. Fast-forward 3 weeks and I called on a Saturday to see if they still had the Avalon. I was informed they did and it would be by the office for when I arrived. I had checked on here to see the ratings for the dealership and was disappointed by what I saw. The dealership had very poor ratings concerning customer service, buying process, etc. I figured I would stop by and if the ratings were true, I would continue on to Columbus. James greeted me, showed me the dealership, took a test drive, and then we sat down to talk pricing. I went to the dealership knowing how much I wanted to pay, how much my payments needed to be, and I was willing to walk away if those things did not happen. James and Dominic (sales manager) showed me a few options on financing and I said this is the amount I want to pay and this is the payment I want, can you do it? I left the dealership with a 2011 Avalon that day. Dominic even offered to by me lunch that day. I was very impressed with the quality of customer service I received that day and I will be purchasing from James and Dominic for years to come.
We bought a 2012 Kia Rio in November. We bought an extended warranty. We are suppose to have a bumper to bumper warranty. We are even paying $50 more a... month on our payment so the car is completely covered (even tires). Well we called because we had a slow leak in one. We were told that it wasn't covered that it's only covered if it's damaged from a road hazard. I went to leave for work one and the car wouldn't start. We tried to jump it and nothing. We called to have it looked at and we were told we had to pay for the tow (which we had paid through the dealership the gold package which includes road side assistance) then was told that we have to pay 80 to get the car looked at. THIS COMPANY IS A JOKE!!!
Tom Williams was very helpful explaining the many features on my new Honda CRV. Overall it was a very good experience, much much better then the last time... I tried to buy a Honda Civic there.