Reviews
Service was extremely slow for what I had serviced on my
Service was extremely slow for what I had serviced on my car. Changing a tail light bulb and an oil change took 2 1/2 hours/ Price was over $100. Too much for something so simple. They make the cars so that other people can't replaced and you spend your money on labor.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that you had this experience with us. Please contact Kendall Miller at kmillerjn@yahoo.com so we can work with you to make this right.
it's crazy because I emailed the recommended person on 10/18/2022, and still haven't received a reply
Matt Malone is a definite asset to the dealership -very
Matt Malone is a definite asset to the dealership -very helpful & informative, with honest answers to questions, even tho a new car was not in the cards .... thanx for all that,Matt ...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Angel was literally an answer to a prayer He was kind
Angel was literally an answer to a prayer He was kind and he made good things happen for my bestie Everyone was curteous and i would recommend Lakeland Nissan to whomever is looking to purchase a vehicle! Thank you to everyone who had a hand in making this happen for her!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Had a very nice conservation with Rachel and will come in
Had a very nice conservation with Rachel and will come in to test drive the 2003 Rogue the next time we are in your area. Thanks Rachel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Angel is awesome!
Angel is awesome! Made the whole car buying experience amazing and easy. His whole vibe was well worth the visit to Jenkins Nissan. Definitely ask for angel when purchasing your new ride!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!
Came in on a Sunday afternoon, Sami was so easy to work
Came in on a Sunday afternoon, Sami was so easy to work with, we drove away with a new Armada. Great experience from sales to finance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!
He was extremely helpful and kind, he was able to work
He was extremely helpful and kind, he was able to work around our price around and sell us a great car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.
Alai was very knowledgeable and professional and enjoyed
Alai was very knowledgeable and professional and enjoyed working with him. He made sure we understood everything about the car before we left.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
La atención fue muy excelente LUIIS un excelente
La atención fue muy excelente LUIIS un excelente trabajador lucha por el bienestar del comprador y para su trabajo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Muchas gracias por tomarse el tiempo para dejar una calificación excelente. Realmente apreciamos su negocio. Háganos saber qué podemos hacer por usted en el futuro.
Luis was so kind and helpful this morning when I brought
Luis was so kind and helpful this morning when I brought my car in for a wedged coolant cap. ( I dropped it as I was trying to check the coolant level and it wedged itself at the bottom of the engine. )There were four other salesman and workers out front when I pulled up. I went into the parts area and they did not have another cap. The helpful parts man let me have a wire hangar to try and retrieve it. While outside trying to unwedge the cap,, Luis came out and asked to help. All others had scattered early on. Luis was able to loosen it and it fell below the car so I could get it out and put it back on. He was an incredible help and we so appreciate him! Kind, professional and so courteous to help. Thank you Luis! Again so appreciate you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!