Mullinax Ford of Kissimmee

My dad went in to potentially purchase a vehicle, and Luis Lino helped him with the process. Everything was fine at first. We talked about what we were looking for, etc. We walked out because it was almost closing time, and we had submitted the application to get financed with Ford. We agreed he'd call us when he heard back with a decision from Ford Finance. A couple of days passed, and he contacted us and said our business got accepted to be financed... During the wait time, my dad contacted Ford Prestige and worked a deal with them because they had the truck and color he had always wanted. He didn't tell Lino this, but he went to Prestige Ford instead because, again, they had the exact car he wanted. He went to Prestige knowing our business had been approved for finance. We got there, and it all went downhill, it turns out that our business name was used by Lino to create chaos in our business finance history. He submitted the finance application using our business name and added someone else to the application who had a REPO Car! Due to this, Prestige Ford Finance Bank didn't want to finance us because the person Lino added to our application had a bad history not only was he ruining our business name and integrity, but he was also making our business look bad to all the banks making it impossible for us to get financed by anyone else! The boss at Prestige Ford had to make multiple calls to Ford Finance to sort this out because our business had an impeccable history with Ford, and he couldn't believe we were not getting financed, thankfully he got to the bottom of this and contacted Mullinax to tell them they xxxxed up, and because of them, they were making it impossible for me to get financed!!! All Mullinax had to say was, " Sorry, it was an accident." That accident almost cost me my business name that's not a xxxxing accident, Mullinax and Luis Lino. Your " accident" caused a blockage in my business history, and I was never going to get financed by anyone! Even Ford Finance said that my business had a perfect history, but that REPO car from Natalie Rivera or someone with the last name Rivera was making it impossible for me to get financed. Again, I DON'T EVEN KNOW WHO THIS RIVERA PERSON IS!!! LINO ADDED THEM TO PREVENT ME FROM PURCHASING A VEHICLE ANYWHERE ELSE! I am NEVER going back to LUIS LINO YOU! It almost cost us our business reputation with FORD. It's Disgusting the way you do business, and I expect a formal apology from your screw-up Luis Lino. I DO NOT RECOMMEND LUIS LINO AS YOUR SALES-PERSON HE WILL SCREW YOU OVER! The fact you don't even see his name on the reviews should say enough!

I went in to potentially purchase a vehicle, and Luis Lino helped him with the process. Everything was fine at first. We talked about what we were looking for, etc. We walked out because it was almost closing time, and we had submitted the application to get financed with Ford. We agreed he'd call us when he heard back with a decision from Ford Finance. A couple of days passed, and he contacted us and said our business got accepted to be financed... During the wait time, I contacted Ford Prestige and worked a deal with them because they had the truck and color I had always wanted. I didn't tell Lino this, but I went to Prestige Ford instead because, again, they had the exact car I wanted. I went to Prestige knowing our business had been approved for finance. We got there, and it all went downhill, it turns out that our business name was used by Lino to create chaos in our business finance history. He submitted the finance application using our business name and added someone else to the application who had a REPO Car! Due to this, Prestige Ford Finance Bank didn't want to finance us because the person Lino added to our application had a bad history not only was he ruining our business name and integrity, but he was also making our business look bad to all the banks making it impossible for us to get financed by anyone else! The boss at Prestige Ford had to make multiple calls to Ford Finance to sort this out because our business had an impeccable history with Ford, and he couldn't believe we were not getting financed, thankfully he got to the bottom of this and contacted Mullinax to tell them they xxxxed up, and because of them, they were making it impossible for me to get financed!!! All Mullinax had to say was, " Sorry, it was an accident." That accident almost cost me my business name that's not a xxxxing accident, Mullinax and Luis Lino. Your " accident" caused a blockage in my business history, and I was never going to get financed by anyone! Even Ford Finance said that my business had a perfect history, but that REPO car from someone with the last name Rivera was making it impossible for me to get financed. Again, I DON'T EVEN KNOW WHO THIS RIVERA PERSON IS!!! LINO ADDED THEM TO PREVENT ME FROM PURCHASING A VEHICLE ANYWHERE ELSE! I am NEVER going back to LUIS LINO! It almost cost us our business reputation with FORD. It's Disgusting the way you do business, and I expect a formal apology from your screw-up Luis Lino. I DO NOT RECOMMEND LUIS LINO AS YOUR SALES-PERSON HE WILL SCREW YOU OVER! The fact you don't even see his name on the reviews should say enough! Long story short even the boss at prestige said that Lino did this on purpose to prevent me from getting financed by any Ford bank, that he did this so I could go back to mullinax and purchase the vehicle with only them.

Mullinax Ford dealership is a model for how all car dealers should do business; No pressure, no upselling, no dealer fees. And they were really generous with my trade in value. You want to do business with them. Jeff H. In Merritt Island.

This was our first time purchasing a vehicle (EV) online, and across state boarders. Ultimately the process went well and our sales person, Tonia, was great to work with. We arranged transportation through Area 51 Motorsports LLC out of Beaumont, TX. This was a great service, and only took two days to cover ~1200 miles. Overall, a good experience with Mullinax Ford of Kissimmee.

The vehicle that I seen online was there and the process was effortless. The salesman answered all my questions without hesitation.

Was great working with Joan and Brandon. Got the truck I wanted at the price I wanted. Quick and easy I drove 3 hours each way

The experience was great. Everyone was helpful and answered all my questions as well as my concerns.

Really enjoyed working with Dominic. He listed to what I was needing was very knowledgeable and asked the questions to find me the perfect car in my budget. Didn’t pressure me into a more expensive vehicle and was very patient. Definitely recommend Dominic to anyone needing help finding a car.

We were greeted by Dominic and we started shopping. We found the right color and started the paperwork. Everything went as planned and we drove it home.

Great salesperson. Super upfront and loved his energy. I'd recommend him all day long