2020 Ford Explorer
dropped off my 2020 explorer to mullinx for service at 7am .for an oil change , drivers seat control arm that fell off side of seat , a/c making noise at times. and trans shifting into 2nd and 3rd gear hard. received a call at 1pm stating that my explorer oil change was completed and the control arm was ordered was for the wrong seat. and the a/c sound is a common sound. after I picked up my suv the explorer on board computer was still stating that the oil change was not completed . As soon as I pulled into my driveway the a/c stopped working . I will not take my suv back there
Tarek, We are sorry to hear that your 2020 Ford Explorer is still experiencing issues. We'd like to have the opportunity to make things right. Please reach out to me so we can schedule an appointment for the appropriate tech to diagnose and repair your vehicle. Thank you, Greg Barton Service Director Mullinax Ford of Kissimmee 407 846-6000 ext. 2430 firstname.lastname@example.org
Good Job Tonia
Tonia Stewart was great. She knew more about the Ford tuck then most guys. Would recommend her to anyone purchasing a truck or car. She did was friendly and very informative.
Scott Sullivan, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us.
Jonathan Gonzalez is excellent
Our experience was very good, Jonatan González Di Roma is the perfect sales representative his attention is excellent and very fast helped us to buy two cars with him
Excellent Car Buying Experience
Excellent car purchase experience with Robby Reed @ Mullinax Ford Kissimmee. Love my new Bronco Sport! From start to finish, my purchase and delivery was easy and flawless. Thank you, Robby and Jeff with the delivery.
Tonia is the best sales person there, she is courteous kind and caring have bought 2 vehicles from her in the past 5 years and about ready for another one
Had a great experience. Make sure to ask for Robert Reed, he was very nice and helped me find exactly what I was looking for!
Unwilling to take ownership for faulty car
Hugely disappointed. 3 days after Certified Pre-Owned purchase, the check engine light came on for catalytic converter failure. Also found that it needed a replacement starter belt. Took 9 days to repair. 3 days after picking up from that repair, the truck died while driving on the Interstate hauling a camper. Completely messed up my family vacation. Took 4 weeks to determine that it was a loose rocker arm. They complied with the warranty requirements but were absolutely unwilling to offer anything beyond that for the huge inconvenience of a vehicle that I owned for 9 weeks and only had in my possession for 4 while it was being repaired for the other 5. And when I suggested they buy it back so I could consider purchasing something else from their lot, they said they didn't think they would be able to buy it back from me for the same price I paid.
We're sorry for any inconveniences you've experienced. The truck has been properly repaired and continues to have a nationwide Ford Certified warranty on it. Please let us know if you need further assistance.
Great service with refreshing no haggle low prices
Excellent experience buying a new vehicle from Mullinax Ford in Kissimmee. I found a new 2020 Ford Expedition listed by Mullinax Ford on Cars.com. Internet manager Rodney farmer called me to discuss the vehicle and payment options. He was super nice and extremely helpful with providing me with all the information I needed to buy the vehicle. They were able to run our credit, finalize a price and complete all the paperwork before we arrived. Once we arrived we were met by saleswoman Miss Wheeler who also provided excellent service to us. The vehicle was fully fueled and ready for a test drive when we arrived. Me and my wife took it for a 20 minute drive and fell In love with the vehicle. When we returned miss Wheeler was waiting for us. We then went and signed all the paperwork and were in an out in just over an hour. All the staff working that day were super nice and helpful. Best car buying experience me and my wife have ever had. Thanks guys at Mullinax Ford Kissimmee
Great deal great experience
Robert Reed helped out get into my forever truck thank you. Great experience, friendly, genuine and up front. Shopped around other dealerships all day and found this spot to be the most genuine and up front. We will be back for future deals.
Pedro, that is wonderful to hear! We are so glad that you had a great experience and that Robert was so helpful throughout your purchase! Thanks for choosing Mullinax, we're looking forward to your next visit!
Excellent service, prices and staff!
They had a great deal on a Ford, an opportunity I couldn’t miss out on. They staff was very helpful and went through the whole buying process for me, it was my first time purchasing a car. They helped get all the paperwork done quickly. They suggested which warranties and coverages to get. Great buying experience. Thank you
Andrey, Thank you so much! We're so happy you had a great experience with us and that our team was able to go the extra mile for you! We will see you at your next visit, take care!