Reviews
I have so far found them helpful, supportive and
I have so far found them helpful, supportive and welcoming. I have been dealing with them for quite some time and hope that will continue.
I have so far found them helpful, supportive and
I have so far found them helpful, supportive and welcoming. I have been dealing with them for quite some time and hope that will continue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you've found Castriota Chevrolet to be helpful, supportive, and welcoming. We truly appreciate your loyalty and look forward to continuing to assist you in the future. Please feel free to reach out anytime! Sincerely, The Castriota Chevrolet Team
The whole experience was just awesome with incredible
The whole experience was just awesome with incredible team that made a thrill to be there.
The whole experience was just awesome with incredible
The whole experience was just awesome with incredible team that made a thrill to be there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Luca! We're thrilled to hear that you had an awesome experience with our team at Castriota Chevrolet. We strive to create an enjoyable atmosphere, and it's great to know that you felt that during your visit. We look forward to welcoming you back soon! Sincerely, The Castriota Chevrolet Team
The dealership as a whole was excellent.
The dealership as a whole was excellent. Debbie was friendly and very helpful as was Rob, the financial guy. The facility was spotless. Aside from spending money, I would say it was a very enjoyable experience. I would definitely recommend to anyone.
The dealership as a whole was excellent.
The dealership as a whole was excellent. Debbie was friendly and very helpful as was Rob, the financial guy. The facility was spotless. Aside from spending money, I would say it was a very enjoyable experience. I would definitely recommend to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Castriota Chevrolet. It's great to know that Debbie and Rob made a positive impact during your visit, and we appreciate your compliments on our facility. We look forward to assisting you again in the future and thank you for your recommendation! Sincerely, The Castriota Chevrolet Team
Kenny was great to work with.
Kenny was great to work with. He was knowledgeable about our vehicle. He was patient and asked if we had any questions after explaining each option. There was absolutely no pressure from Kenny to try to up-sale other products. I have bought multiple vehicles and he was by far the best. I highly recommend him and the whole Castriota team. It was a pleasure working with everyone.
Kenny was great to work with.
Kenny was great to work with. He was knowledgeable about our vehicle. He was patient and asked if we had any questions after explaining each option. There was absolutely no pressure from Kenny to try to up-sale other products. I have bought multiple vehicles and he was by far the best. I highly recommend him and the whole Castriota team. It was a pleasure working with everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Joe! We're thrilled to hear about your experience with Kenny and the Castriota Chevrolet team. Your satisfaction and appreciation for our no-pressure approach mean a lot to us. We’re grateful for your recommendation and look forward to assisting you again in the future! Sincerely, The Castriota Chevrolet Team
I have been getting my cars for some years from
I have been getting my cars for some years from Castriota. Debbie was awesome and went above and beyond for me.
I have been getting my cars for some years from
I have been getting my cars for some years from Castriota. Debbie was awesome and went above and beyond for me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate your loyalty to Castriota Chevrolet over the years. It's great to hear that Debbie provided you with exceptional service. We look forward to seeing you again for your next vehicle! Sincerely, The Castriota Chevrolet Team
Debbie was honest, knowledgeable and professional.
Debbie was honest, knowledgeable and professional. I will recommend her heartily to prospective customers. She is always happy to help people out, no matter how basic the question is. And, yes, I will continue to ask them.
Debbie was honest, knowledgeable and professional.
Debbie was honest, knowledgeable and professional. I will recommend her heartily to prospective customers. She is always happy to help people out, no matter how basic the question is. And, yes, I will continue to ask them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Debbie at Castriota Chevrolet. Her dedication to honesty and professionalism truly makes a difference. We appreciate your recommendation and look forward to assisting you again in the future. Feel free to reach out anytime with questions! Sincerely, The Castriota Chevrolet Team
Debbie listened to what my needs were and got me home in
Debbie listened to what my needs were and got me home in a great car. She was very attentive and professional.
Debbie listened to what my needs were and got me home in
Debbie listened to what my needs were and got me home in a great car. She was very attentive and professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that Debbie was attentive and professional in helping you find the perfect car. At Castriota Chevrolet, we strive to meet our customers' needs, and it's great to know we succeeded with you. We look forward to welcoming you back next time! Sincerely, The Castriota Chevrolet Team
I would like to give Kenny another huge thank you for all
I would like to give Kenny another huge thank you for all the extra things you did since we were not able to come to the dealership to see the vehicle before purchasing it. You went above and beyond with the help of taking pictures and videos of the vehicle inside and out and even up underneath and when you delivered the car you stayed as long as we needed to answer our questions and help my mother set up on star want to thank everyone who took my phone calls and the callbacks to make sure you answered all my questions highly recommend Castro Chevrolet
I would like to give Kenny another huge thank you for all
I would like to give Kenny another huge thank you for all the extra things you did since we were not able to come to the dealership to see the vehicle before purchasing it. You went above and beyond with the help of taking pictures and videos of the vehicle inside and out and even up underneath and when you delivered the car you stayed as long as we needed to answer our questions and help my mother set up on star want to thank everyone who took my phone calls and the callbacks to make sure you answered all my questions highly recommend Castro Chevrolet
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We truly appreciate your kind words about Kenny and the care he took in ensuring you were comfortable with your vehicle purchase. It's fantastic to hear that our team was able to assist you and your mother with OnStar setup and provide the support you needed. Your recommendation means a lot to us at Castriota Chevrolet, and we look forward to serving you again in the future! Sincerely, The Castriota Chevrolet Team
Horrible service!
Horrible service!!!! do not use. They Literally gave me wrong car when i first bought brand new car, called me to switch out. Then called a week later called bc they messed up financing. Then service horrible and always different answers about warranty. Lazy and always eating instead of servicing customers. Never a friendly hello even when I bought a brand new car
Horrible service!
Horrible service!!!! do not use. They Literally gave me wrong car when i first bought brand new car, called me to switch out. Then called a week later called bc they messed up financing. Then service horrible and always different answers about warranty. Lazy and always eating instead of servicing customers. Never a friendly hello even when I bought a brand new car
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We understand your frustration regarding the issues you faced with your new car purchase and the financing matters at Castriota Chevrolet. It's important to us that our customers have a positive experience, and we appreciate your feedback as it helps us improve. If you would like to discuss your concerns further, please reach out to us directly, and we will do our best to assist you. Sincerely, The Castriota Chevrolet Team
I purchase 2 cars a year.
I purchase 2 cars a year. This is my first experience with Castriota Chevrolet...I shopped 4 other local Chevrolet dealers, and this was the EASIEST, most stress free purchase EVER, thanks to my sales person, Carol. Jeremy was great as well!
I purchase 2 cars a year.
I purchase 2 cars a year. This is my first experience with Castriota Chevrolet...I shopped 4 other local Chevrolet dealers, and this was the EASIEST, most stress free purchase EVER, thanks to my sales person, Carol. Jeremy was great as well!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that your experience with Castriota Chevrolet was the easiest and most stress-free purchase you've ever had. It’s great to know that Carol and Jeremy were able to assist you effectively. We appreciate your business and look forward to helping you with your future vehicle purchases! Sincerely, The Castriota Chevrolet Team