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Castriota Chevrolet

(824 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (866) 732-1252 (866) 732-1252
Used (855) 857-2854 (855) 857-2854
Service (866) 732-1258 (866) 732-1258

Reviews

(824 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castriota Chevrolet from DealerRater.

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Debbie was awesome. Not pushy and very attentive.

My overall experience was great. I would definitely come back when I am in need of another vehicle. Debbie was very attentive and everyone was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very unhappy second time buyer

The staff seems to be very uneducated about the chevy product, my salesman told me that all trucks come with backup cameras when mine didn't and I asked him about it he said I don't have one on the lot without one, plus he said the truck had a hitch, well it has a tow package but no hitch, so I asked him about that and they said I would have to pay for one so very frustrated I said well lets move on and I'll go somewhere else he said ok and hung up on me, this place is very unprofessional and rude the way I was treated as a second time buyer tells me they are only concern ed about the sale and not the customer, be carefull if you go there because all they say is yes but then can't deliver on there promise, very disappointed, think I twice before doing business there!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chevy truck repair

I woul like to thank Mr Robert Romero for his excellent service not only was he very knowledgeable but explained to us everything needed, also made possible for us to go home while repairs were being done and kept us posted!! Thanks again Mr Romero you will be highly recommended.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sold out from under me.

I had a buyers order on a used vehicle, rented a trailer to bring vehicle home and procured a bank check which I paid the fee. Only to find out the vehicle was sold out from under me. A BS way of doing business. You would think once a buyers order is procured, the vehicle would be marked as sold. Seems to be another way of getting a little more money. Shameful.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

great service and Judy was very knowledgeable

Judy did very well for what Tom wanted and she explained everything for us. She explained all the things about the car and made sure we understood. She was friendly and personable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Appreciation for Excellent Service

Thank you for the friendly call to remind us it's time to service the vehicle, and the professional attention we received when we brought the car in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Dealership

The people. They were friendly and accommodating. Wanted to get me in something that would suit my needs, and they did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

everyone was very helpful. They repaired my vehicles problem in a timely manner, Mike Feola, and Cathy Davidson are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great way to buy a fast car!

David originally helped me out on the phone in my search for the exact right car I was looking for. When my wife and I came in the following morning, David d was relentless in searching for the exact Camaro we wanted even when we weren't sure what we wanted ourselves. Trading in two different vehicles for one SSCamaro was a bit complicated, but Dave took it all in stride. That is one very dedicated salesman you have, and my wife and I are very grateful for a wonderful experience buying this car. The car we found was not at your dealership, and David personally went and retrieved the car for us. My wife and I have had our share of dealings with less than honest people, and it was very refreshing to work with David and the entire Castriota team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Always honest and friendly Have had great experience which keeps us coming back. Will continue to do business as long as I reside in this area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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