AutoNation Chevrolet West Colonial

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4.3
(1,083 reviews)
Visit AutoNation Chevrolet West Colonial
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
New (877) 879-8252 (877) 879-8252
Used (888) 834-2554 (888) 834-2554
Service (877) 889-4627 (877) 889-4627

Inventory

See all 247 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2019.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

4.3
(1,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I am very happy with this dealership, the service is

I am very happy with this dealership, the service is excellent and everyone is very nice! I trust this dealership and that is not the usual.

5.0

I am very happy with this dealership, the service is

I am very happy with this dealership, the service is excellent and everyone is very nice! I trust this dealership and that is not the usual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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3.0

This my second time at this dealership and my first

This my second time at this dealership and my first experience was super great. This time not so much. Last time I made an appt. Last minute and was squeezed in. This time well in advance and I waited on my car. It took almost triple the time I was told and my oil light won't stop coming on. I went in for an oil change like last time. In fact, I've never had this problem before and I've had multiples on this vehicle. I as going to save my review until the problem is handled and give a chance to fix the issue but you asked

3.0

This my second time at this dealership and my first

This my second time at this dealership and my first experience was super great. This time not so much. Last time I made an appt. Last minute and was squeezed in. This time well in advance and I waited on my car. It took almost triple the time I was told and my oil light won't stop coming on. I went in for an oil change like last time. In fact, I've never had this problem before and I've had multiples on this vehicle. I as going to save my review until the problem is handled and give a chance to fix the issue but you asked

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Don't shop here- they don't care about you

Do not buy a car at this dealership, they don't care about you once you drive it off the lot. They sold my teenager a car with a check engine light on and oil that leaked out of it. They had it in their shop for two weeks and it's still not fixed. Yet, the GM said it was sold "as -is" and he's not doing anything about it. So now we have a car that we just bought three weeks ago that we can't drive and they don't care. Don't shop here! They don't care about you.

1.0

Don't shop here- they don't care about you

Do not buy a car at this dealership, they don't care about you once you drive it off the lot. They sold my teenager a car with a check engine light on and oil that leaked out of it. They had it in their shop for two weeks and it's still not fixed. Yet, the GM said it was sold "as -is" and he's not doing anything about it. So now we have a car that we just bought three weeks ago that we can't drive and they don't care. Don't shop here! They don't care about you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sherri, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0751 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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5.0

Quick, reliable, and very attentive.

Quick, reliable, and very attentive. I was able to get in and out faster than I expected.

5.0

Quick, reliable, and very attentive.

Quick, reliable, and very attentive. I was able to get in and out faster than I expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Camilo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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5.0

I randomly stopped to see if they have any traverses son

I randomly stopped to see if they have any traverses son the lot. David was able to assist me in downsizing into the perfect car.

5.0

I randomly stopped to see if they have any traverses son

I randomly stopped to see if they have any traverses son the lot. David was able to assist me in downsizing into the perfect car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Please don't hesitate to reach out to us if there's anything more we can do!

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5.0

Great customer service and timely repairs.

Great customer service and timely repairs. The constant updates on the status of my vehicle service was timely and informational. Additional service needs were identified and pricing was provided. Great.

5.0

Great customer service and timely repairs.

Great customer service and timely repairs. The constant updates on the status of my vehicle service was timely and informational. Additional service needs were identified and pricing was provided. Great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

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5.0

Amazing customer service.

Amazing customer service. Awesome Kind people and friendly I will let know to my friends about this dealership, worth it!

5.0

Amazing customer service.

Amazing customer service. Awesome Kind people and friendly I will let know to my friends about this dealership, worth it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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1.0

My 23 z06

Bought a 2023 corvette z06 oct 3. I never leave reviews for couple weeks to see what pops up and how the treatment is after sale. It was great working with Oliver. He was very easy to work with he would be getting 5 stars. The problems are with financial side. I normally would never buy a after market warranty. I did because of the expensive wheels and brakes. Jorge dominquez really pushed them explaining they would cover them! Turns out every extra warranty he pushed me to buy are excluded from the vehicle I bought, $6000.00 worth of warranty that i won't beable to use. To cancel you have to get the dealership to submit it. No one has returned my calls, I've left 3 messages this week. You can't talk to secretary you have to pick sales, service and parts. If you try for secretary it runs you in a endless loop Looks like i will have to drive 2 hours to cancel extra crap not geared towards this car.

1.0

My 23 z06

Bought a 2023 corvette z06 oct 3. I never leave reviews for couple weeks to see what pops up and how the treatment is after sale. It was great working with Oliver. He was very easy to work with he would be getting 5 stars. The problems are with financial side. I normally would never buy a after market warranty. I did because of the expensive wheels and brakes. Jorge dominquez really pushed them explaining they would cover them! Turns out every extra warranty he pushed me to buy are excluded from the vehicle I bought, $6000.00 worth of warranty that i won't beable to use. To cancel you have to get the dealership to submit it. No one has returned my calls, I've left 3 messages this week. You can't talk to secretary you have to pick sales, service and parts. If you try for secretary it runs you in a endless loop Looks like i will have to drive 2 hours to cancel extra crap not geared towards this car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

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5.0

Will from the service department had me in an out in no

Will from the service department had me in an out in no time. The waiting area was clean and Internet access available. I was able to work while my car was being maintenance and everything was great!

5.0

Will from the service department had me in an out in no

Will from the service department had me in an out in no time. The waiting area was clean and Internet access available. I was able to work while my car was being maintenance and everything was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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5.0

We have been at many dealerships before and Job make us

We have been at many dealerships before and Job make us to pick this location being so far and nice to us giving us attention and answer all our questions

5.0

We have been at many dealerships before and Job make us

We have been at many dealerships before and Job make us to pick this location being so far and nice to us giving us attention and answer all our questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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