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Ancira Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change

Carla was quick and polite to help me out with my oil change. I had no other problems with my vehicle. I was in and out without a hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good afternoon, the telephone customer service was

Good afternoon, the telephone customer service was excellent, the young man explained everything to me well and I agreed. I would like to know how to file a complaint with ancira eagle pass tx it lasted 10 days waiting for an appointment the day of the appointment I took my jeep and they received it they told me that it would take 4 days to know the diagnosis no one communicates with me I call repeatedly and I they hang up the phone I was left without a car all those days. I get raid I go and they tell me to keep waiting that it only has 2 Mechanics when I was supposed to have an appointment they could do their job better and so I wouldn't be without a car for so many days and just like me the more customers they will have

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Beware - this dealer will sell you an unsafe car

Sold me a car with 7 year old tires that virtually no wear so wouldn't notice. Tires still had "little hairs" on them, they must have had them in storage or something. Have contacted dealership since and they didn't seem to care.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Professional, knowledgeable and friendly. Everyone was very helpful. They answered my questions and provided a solution to the problem I had with my Chrysler. Would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales experience.

The personalized purchased JP gave me. He listened to my needs and recommended the best solution. Not an order taker but a sales person. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, friendly staff.

Bernie does a great job. The ease of drop off and pick up is great. The shop staff do fine work. Ancira Eagle Pass is a wonderful place to do business, buying or maintaining!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great and fast service .very clean

Facility super clean,Very nice employees,Great job on my vehicle,Facility very spacious does not make you feel crowded, car was ready pretty fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Personal

fast service & work to be done on vehicle was explained to me. Update of work was given as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Friendly Staff, fast service, they let me know when it was ready for pick up, communication was present which is a great tool in my opinion. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service. Alma & Bernie are awesome!!!

Friendly service and very courteous staff. Alma Rodriguez and Bernie Chacon are awesome to work it. Highly recommended Ancira Ford in Eagle Pass.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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