Reviews
Nick Nicholas Ford is a great car dealership.
Nick Nicholas Ford is a great car dealership. We chose our vehicle and Kim Williams was very helpful in answering our questions about the vehicle. They make car shopping easier than most. Thank you Kim and NNF.
Nick Nicholas Ford is a great car dealership.
Nick Nicholas Ford is a great car dealership. We chose our vehicle and Kim Williams was very helpful in answering our questions about the vehicle. They make car shopping easier than most. Thank you Kim and NNF.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review on your buying experience with Kim! We appreciate your business and partnership!
Repair done ahead of schedule and done correctly It was
Repair done ahead of schedule and done correctly It was very easy to schedule the Repair
Repair done ahead of schedule and done correctly It was
Repair done ahead of schedule and done correctly It was very easy to schedule the Repair
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review on your experience with Adam and our Service team! We appreciate you trusting us to make the repairs on your vehicle.
Michelle and Nick were fantastic as usual.
Michelle and Nick were fantastic as usual. Everything was done in a prompt courteous professional manner
Michelle and Nick were fantastic as usual.
Michelle and Nick were fantastic as usual. Everything was done in a prompt courteous professional manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review on your buying experience with us! We appreciate your business and hope you enjoy your New Maverick!
Needed a recall item replaced.
Needed a recall item replaced. Easy scheduling and quick service. In and out in 70 minutes.
Needed a recall item replaced.
Needed a recall item replaced. Easy scheduling and quick service. In and out in 70 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review on your experience with our Service Department and getting your recall taken care of!
Adam did a nice job with customer service.
Adam did a nice job with customer service. Polite and professional Made sure the job was done right
Adam did a nice job with customer service.
Adam did a nice job with customer service. Polite and professional Made sure the job was done right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review on your experience with Adam and our Service Department!
Michelle was very helpful and friendly, she provided me
Michelle was very helpful and friendly, she provided me answers to all my questions. The truck she introduced me to was amazing.
Michelle was very helpful and friendly, she provided me
Michelle was very helpful and friendly, she provided me answers to all my questions. The truck she introduced me to was amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robert, thank you for the positive review on your buying experience with Michelle! We appreciate your business and hope you enjoy your new vehicle.
Terrible service lazy service advisor they want you to do
Terrible service lazy service advisor they want you to do everything for you while they get the commission
Terrible service lazy service advisor they want you to do
Terrible service lazy service advisor they want you to do everything for you while they get the commission
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear you were not satisifed with your most recent service visit. To further discuss this reach out to our Service Manager, Mark Anderson, at 352-726-1231 or [email protected]
While visiting Florida from Arkansas we brought our 2018
While visiting Florida from Arkansas we brought our 2018 Ford Expedition to your dealership with a discharging issue. We are in our 70’s and had no other vehicle to drive. After over two weeks you charged us nearly $1,500 and returned our vehicle with the same problem. We communicated with several people there. We finally heard back from your service manager who said he would discuss our issue and get back to us. We never heard back from him. We feel as though we deserve a full refund of what you charged us.
While visiting Florida from Arkansas we brought our 2018
While visiting Florida from Arkansas we brought our 2018 Ford Expedition to your dealership with a discharging issue. We are in our 70’s and had no other vehicle to drive. After over two weeks you charged us nearly $1,500 and returned our vehicle with the same problem. We communicated with several people there. We finally heard back from your service manager who said he would discuss our issue and get back to us. We never heard back from him. We feel as though we deserve a full refund of what you charged us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly customer service.
Friendly customer service. 2 hour wait. The news station in the waiting room was not good. It did not show any actual news.
Friendly customer service.
Friendly customer service. 2 hour wait. The news station in the waiting room was not good. It did not show any actual news.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review on your experience with our Service Department!
Took my truck in late in the day and had advised them I
Took my truck in late in the day and had advised them I needed it back by a certain time. The truck was not ready however they did get it down quick as possible. I don't believe they finish the entire service that they normally would but I have no real idea. I had an oil change and saw oil under my truck this morning so will keep an eye on it to make sure there's nothing going on.
Took my truck in late in the day and had advised them I
Took my truck in late in the day and had advised them I needed it back by a certain time. The truck was not ready however they did get it down quick as possible. I don't believe they finish the entire service that they normally would but I have no real idea. I had an oil change and saw oil under my truck this morning so will keep an eye on it to make sure there's nothing going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving your feedback on your most recent service visit! Please reach out to Mark Anderson at 352-726-1231 if you would like to discuss this further.