Reviews
Friendly but also business oriented. Treated customers with lot of respect, listened to our concerns
Friendly but also business oriented. Treated customers with lot of respect, listened to our concerns
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have been very satisfied with the service I have e received from Nick Nicholas Ford. My service representative, Adam has always been polite, and accommodating.
I have been very satisfied with the service I have e received from Nick Nicholas Ford. My service representative, Adam has always been polite, and accommodating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent staff, informative and friendly Knowledgeable, respectful and kept me updated on the progress Personable
Excellent staff, informative and friendly Knowledgeable, respectful and kept me updated on the progress Personable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly, listened to my problem that I had with my truck, did not try to push on other issues that I had, very professional.
Very friendly, listened to my problem that I had with my truck, did not try to push on other issues that I had, very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kim is amazing and knowledgeable about all things Ford. Great experience, quick and easy, Ford rules
Kim is amazing and knowledgeable about all things Ford. Great experience, quick and easy, Ford rules
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent dealership! I’ve been getting many things done and the team at NNF has been phenomenal
Excellent dealership! I’ve been getting many things done and the team at NNF has been phenomenal
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have been a Citrus County resident for 20 years. I have only purchased 3 cars but all 3 were from Nicholas Ford. All 3 cars have been maintained only by Nicholas Service Department. That speaks for itself.
I have been a Citrus County resident for 20 years. I have only purchased 3 cars but all 3 were from Nicholas Ford. All 3 cars have been maintained only by Nicholas Service Department. That speaks for itself.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review on your experience with our dealership!
Customer service reps in the shop are always pleasant and easy to talk to. The only reason for only 4 stars is because I wasn't offered a loaner, when the job was going to take more than 4 hours. Our Mercedes dealership always offered a loaner for anything over 4 hours. I never had to ask. Ft. Mitchell Mercedes in Kentucky. I know most people think that is a luxury car dealership, but a nice Explorer is pretty much the same price. That's all.
Customer service reps in the shop are always pleasant and easy to talk to. The only reason for only 4 stars is because I wasn't offered a loaner, when the job was going to take more than 4 hours. Our Mercedes dealership always offered a loaner for anything over 4 hours. I never had to ask. Ft. Mitchell Mercedes in Kentucky. I know most people think that is a luxury car dealership, but a nice Explorer is pretty much the same price. That's all.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review on your experience with our dealership! We only have a few vehicles in our loaner fleet and they are often in use for jobs that take multiple days to complete.
Friendly and very professional. Outstanding service and very friendly. That's all you get for now
Friendly and very professional. Outstanding service and very friendly. That's all you get for now
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review on your experience with our dealership!
I was there for Recall Work . HVAC Fan and the Back up Cam made the appointment 1 week in advance giving the Recall Numbers and VIN . Fan Got replaced the Service Manager had to call me due to me leaving me a message stating that his Tech. Had to witness a malfunction to order the parts instead of having them there to fix the Ford Motor Co Recall ! My time is worth money as everyone else's is !
I was there for Recall Work . HVAC Fan and the Back up Cam made the appointment 1 week in advance giving the Recall Numbers and VIN . Fan Got replaced the Service Manager had to call me due to me leaving me a message stating that his Tech. Had to witness a malfunction to order the parts instead of having them there to fix the Ford Motor Co Recall ! My time is worth money as everyone else's is !
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair