Reviews
Awesome experience we love the car.
Awesome experience we love the car. The dealership was very helpful and knowledgeable. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're thrilled to hear that you love your new car and had an awesome experience at Sullivan Cadillac. Our team takes pride in helping our customers, and we appreciate your recognition of their knowledge and assistance. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team
Mike the sales representative was very helpful
Mike the sales representative was very helpful knowledgeable and very patient with all the questions I asked. That is why I make the decision purchase the Optiq.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, for your wonderful feedback! We're thrilled to hear that our sales representative was helpful, knowledgeable, and patient with your questions. It's great to know that this contributed to your decision to purchase the Optiq. We appreciate your business and look forward to serving you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team
The salesperson (Bob Vitrano) was very pleasant to work
The salesperson (Bob Vitrano) was very pleasant to work with; he was able to provide the process of purchasing our awesome Corvette with professionalism and expert care. WE would highly recommend Sullivan Cadillac to friend and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I'm thrilled to hear that Bob made your Corvette purchasing experience so pleasant and that you found his professionalism and care commendable. We truly appreciate your recommendation to friends and family. We look forward to welcoming you back to Sullivan Cadillac in the future! Sincerely, The Sullivan Cadillac Team
Stephanie was very helpful, knowledgeable and
Stephanie was very helpful, knowledgeable and professional when my vehicle was serviced for a safely recall. She had excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you found our service helpful and professional during your vehicle's recall. At Sullivan Cadillac, we pride ourselves on providing excellent customer service, and we appreciate your recognition of Stephanie's efforts. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
I had an excellent experience with Sullivan Cadillac.
I had an excellent experience with Sullivan Cadillac. I had gone in several times and met with Reece over the course of one week, but eventually settled on a practically brand new Honda Civic Sport. It wasn't what I intended on buying, but I am so grateful for his patience, kindness, and expertise. I just had my car ceramic coated today by them, and they did an excellent job. Overall, 10/10 recommend Reece and the Sullivan Cadillac family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review, Tara! We're thrilled to hear about your excellent experience with Sullivan Cadillac and Reece. It’s fantastic that you found the Honda Civic Sport and appreciated the service, including the ceramic coating. Your recommendation means a lot to us! We look forward to assisting you again in the future. Enjoy your new car! Sincerely, The Sullivan Cadillac Team
The buying process was seamless, the customer service was
The buying process was seamless, the customer service was excellent and that was me purchasing the vehicle without visiting the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Chelsey! We're thrilled to hear that your buying process was seamless and that you experienced excellent customer service at Sullivan Cadillac, even from a distance. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Found the car with the mileage we'd been looking for.
Found the car with the mileage we'd been looking for. Drove from Tallahassee, FL. to Ocala, FL. and Sullivan's to trade our existing car in on the 2019 Mercedes. In and out in just over 2hours. Gotta be a record for buying a car. Sullivan's was very efficient and professional. Highly recommend them for your next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Rob! We're thrilled to hear that you found your 2019 Mercedes with the mileage you were looking for and that your experience at Sullivan Cadillac was efficient and professional. We appreciate your recommendation and hope you'll visit us again for your next vehicle purchase. Safe travels back to Tallahassee! Sincerely, The Sullivan Cadillac Team
Shelby was very cordial, professional and efficient in
Shelby was very cordial, professional and efficient in showing and selling us a newer auto.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that you had a great experience with Shelby at Sullivan Cadillac. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team
Finance manager, Mikell lied about our interest rate!
Finance manager, Mikell lied about our interest rate! He told us 5.99 and I asked about going elsewhere, including GM Told us it was the lowest anywhere! Heard from Space Credit Union and it is 6.99!! We NEVER would have agreed to that. Very deceptive!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We understand your concern regarding the interest rate discussed during your visit to Sullivan Cadillac. Please feel free to contact us directly so we can discuss your concerns further. Sincerely, The Sullivan Cadillac Team
The place is clean and the employees are very courteous
The place is clean and the employees are very courteous and friendly. Our salesperson is very accommodating. I would recommend your dealership to my friends who are looking for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Carol! We're delighted to hear that you found Sullivan Cadillac to be clean and our team friendly and accommodating. Your recommendation means a lot to us! We look forward to assisting you and your friends in the future. Sincerely, The Sullivan Cadillac Team