Chaparral Ford Inc

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 8:00 AM - 6:00 PM

Chaparral Ford Inc Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2020

Thank you for choosing Chaparral Ford in Devine as your trusted Ford dealer serving South Texas for over 38 years! Please view our new truck inventory to see the available options for a 2015 Ford F-150 near San Antonio!

...



Especially in Texas, the F-150's have been highly anticipated, and we here at Chaparral Ford of Devine are no exception! As a South Texas Ford dealer serving San Antonio for over 3 decades, we have the experienced truck experts who can compare models and trim levels can really make all the difference in your new truck-buying experience; so leave it to us! We'll make sure you get great customer service!!

"Chaparral Ford...Where the experience is worth the Drive!"

Service

Oil, Filter Change (Premium)

$34.99 and up*

Battery Service

Complimentary

Coolant System Service

$99.95 and up*

Transmission Service

$129.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 14, 2020

    I had a nice buying experience buying my used 2017 Mustang GT Premium from Chaparral Ford. My dealer was Maria Zavala. It was great to buy a car and feel... at ease and not pressured or sold in to something you didn’t want. Do your homework ahead of time and you will have a fast and carefree buying experience like I had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jason, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or quest...ions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    March 14, 2020

    great folks work there. I am a repeated customer. I drive 4 hours when possible to have them service my trucks.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Farris, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! T...ake care!

  • September 27, 2016

    Found the car we liked on-line and exchanged a phone call, visit and phone call with the dealership's on-line sales rep, Johnny. The next day we purchased... the car. We were in/out of the dealership in approximately 2 hours. Facility is very clean, nicely decorated with antique automobiles and western motif type decor. David Scott was our salesman. He was respectful, knowledgeable and professional. The finance director, Brandon Dominguez was very knowledgeable especially concerning the extended warranty. The car was cleaned so well it appeared brand new. Our experience with this dealer was great! I highly recommend this dealership. If you are looking for personable and attentive service visit Chaparral Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    September 27, 2019

    We have bought several vehicles from Chaparral Ford over the years. Their sales team is top notch. My problem is with the service department. They want... you to drop your car with them until they are ready to work on it. 3,5 days whatever. I complained to the owner and this was resolved quickly. I called again last week and was told 3 to 5 days. I called today and was told they were very busy and my service will be pushed back 2 weeks. My husband asked about bringing his truck in for recalled and was given the run around. I will never buy a car or truck from them because of their poor customer service in the service department.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry you feel this way. We have not had the opportunity to diagnose the vehicle and will be glad to do so.

  • 5.0 out of 5
    August 20, 2018

    Customer service was excellent. I didn’t even take up to 30 minutes to get the transaction completed. Would definitely recommend this dealership to a friend... ����.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2018

    Excellent Service . I have been a customer since 1999 and they have always been very nice and helpful. My salesman (John Patterson) always tries to get... the best deal for me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 28, 2017

    Not Pleased with this dealership... I purchased a CPO vehicle from them with what I thought was FORD backed extended service plan. Come to find out its... a 3rd party protection plan that will not cover the defect that is wrong with my truck. I have been calling and leaving messages all week now for someone to call me back but have yet to receive a response. This is shaping up to be a poor experience and afraid they are what I wanted to avoid typical "USED CAR SALESMEN". I simply want them to make this right and provide the Premium Care FORD extended service plan I thought I was purchasing with a CPO truck. BUYER BEWARE....STAY AWAY Highly disappointed!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Maurice, we are disappointed to learn of any breaks in communication. If you are willing to give us another chance, please give us a call at (830) 665...-4461 so we can address this directly. We hope to hear from you soon.

  • 1.0 out of 5
    April 8, 2017

    Sent several emails to dealership thru cars. com! Never did I hear back from anyone either by phone, text or email. Attempted several attempts thru email... about used truck in there inventory. Not once was I emailed or even thank for inquiring about the truck. Gave up and staring looking else where. Bad customer service in used car sales! To this day truck is still being advertised and getting reviews from cars.com

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Ismael, we are disappointed to learn of this situation you have described. Our manager would really like to help turn your experience around. If you w...ould be willing to give us another chance, please contact our manager at (830) 665-4461 to discuss what we can do to help.

  • 5.0 out of 5
    July 21, 2016

    Roy Fernandez went above and beyond expectations for my family. He found us exactly what we needed at a price no other dealership could offer. You can't... go wrong at Chaparral when people like Roy Fernandez are willing to do whatever it takes to, not only help you shop comfortably, but welcome you and treat you like a priority. Thank you Roy Fernandez and Chaparral Ford!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2016

    I made an on-line appointment for "The Works" service on my 2011 F-150 truck. My appointment was at 8am. I arrived at 7:55am. The service writer got to... me very quickly and service began soon after. By 9am I was ready to continue my day. I appreciate a dealership and service department that are prompt and very customer oriented.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
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