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Phillips Chrysler Dodge Jeep Ram

(3,644 reviews)
Visit Phillips Chrysler Dodge Jeep Ram
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–4:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (352) 289-3140 (352) 289-3140
Used (352) 289-3126 (352) 289-3126
Service (352) 533-2208 (352) 533-2208

Inventory

See all 276 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2007.
PeopleProduct and Price make the difference!Our experienced sales and service staff are eager to share their knowledge and enthusiasm with you. We treat the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our entire team at Phillips Chrysler Jeep Dodge Ram is here to help. If you're looking to purchase from a dealership dedicated to its customers come by Ocala's Phillips Chrysler Jeep Dodge Ram and experience our service for yourself!
The #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida! Great Deals on New & Used Vehicles!

Service center

Phone number (352) 533-2208

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(3,644 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phillips Chrysler Dodge Jeep Ram from DealerRater.

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Everyone at the dealership was pleasant and kind.

Everyone at the dealership was pleasant and kind. The dealership was clean. The recall performed on my vehicle was done promptly and efficiently with my car. Returned well ahead of the anticipated schedule.

Everyone at the dealership was pleasant and kind.

Everyone at the dealership was pleasant and kind. The dealership was clean. The recall performed on my vehicle was done promptly and efficiently with my car. Returned well ahead of the anticipated schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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Everyone is so friendly The oil change was done at an

Everyone is so friendly The oil change was done at an affordable price. They have done this service for us since we moved to florida.

Everyone is so friendly The oil change was done at an

Everyone is so friendly The oil change was done at an affordable price. They have done this service for us since we moved to florida.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

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The service here is excellent.

The service here is excellent. The staff and workers are friendly, and knowledgeable with what they do. I would recommend this dealership to anybody with a Stellantis vehicle. The waiting room is comfortable / clean

The service here is excellent.

The service here is excellent. The staff and workers are friendly, and knowledgeable with what they do. I would recommend this dealership to anybody with a Stellantis vehicle. The waiting room is comfortable / clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! Jeff, Derek, and our team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

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Always a pleasure to being my car in.

Always a pleasure to being my car in. Everyone is so friendly and competent there.

Always a pleasure to being my car in.

Always a pleasure to being my car in. Everyone is so friendly and competent there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

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I could not say enough good things about this dealership.

I could not say enough good things about this dealership. CJ is amazing! Lou is amazing. The warranty and finance team are amazing. You have a great team here l. Thank you for making my special day I bought a car so great!

I could not say enough good things about this dealership.

I could not say enough good things about this dealership. CJ is amazing! Lou is amazing. The warranty and finance team are amazing. You have a great team here l. Thank you for making my special day I bought a car so great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brenda, It's great to hear that CJ, Lou, and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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Perez was great we have purchased a few trucks from him

Perez was great we have purchased a few trucks from him and he has always went above and beyond for us

Perez was great we have purchased a few trucks from him

Perez was great we have purchased a few trucks from him and he has always went above and beyond for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adrauth and our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

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Excellent service from Sonny Wallace and the Manager but

Excellent service from Sonny Wallace and the Manager but we could not agree on price

Excellent service from Sonny Wallace and the Manager but

Excellent service from Sonny Wallace and the Manager but we could not agree on price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sonny delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

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I will refer friends & family to this dealership due to

I will refer friends & family to this dealership due to their great customer service! Thanks!

I will refer friends & family to this dealership due to

I will refer friends & family to this dealership due to their great customer service! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

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Brian is amazing at customer service.

Brian is amazing at customer service. Plus he helps even after the sale is finalized. Service department on the other hand lacks in the customer experience department. Hence the low dealership rating. Brian hands down is the best.

Brian is amazing at customer service.

Brian is amazing at customer service. Plus he helps even after the sale is finalized. Service department on the other hand lacks in the customer experience department. Hence the low dealership rating. Brian hands down is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

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You guys were excellent from the salesman to the whole

You guys were excellent from the salesman to the whole team thank you very much

You guys were excellent from the salesman to the whole

You guys were excellent from the salesman to the whole team thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jenn: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

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