Phillips Chrysler Dodge Jeep Ram

4.4
(2,967 reviews)
Visit Phillips Chrysler Dodge Jeep Ram
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–4:00pm Closed

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New (352) 289-3140 (352) 289-3140
Used (352) 289-3126 (352) 289-3126
Service (352) 533-2208 (352) 533-2208

Inventory

See all 314 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2007.
PeopleProduct and Price make the difference!Our experienced sales and service staff are eager to share their knowledge and enthusiasm with you. We treat the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our entire team at Phillips Chrysler Jeep Dodge Ram is here to help. If you're looking to purchase from a dealership dedicated to its customers come by Ocala's Phillips Chrysler Jeep Dodge Ram and experience our service for yourself!
The #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida! Great Deals on New & Used Vehicles!

Service center

Phone number (352) 533-2208

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

View all 27 employees View less employees

Reviews

4.4
(2,967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phillips Chrysler Dodge Jeep Ram from DealerRater.

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5.0

Very quick and courteous service.

Very quick and courteous service. Professional in every way! I would highly recommend Philips Chrysler Jeep.

5.0

Very quick and courteous service.

Very quick and courteous service. Professional in every way! I would highly recommend Philips Chrysler Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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2.0

Had new tires put on mechanic broke one of the sensors

Had new tires put on mechanic broke one of the sensors for the tire center for low air Pressure. Sonny said his boss was not putting any more money into the truck. As is well when I bought it' as is' it was working and it does not work now. And wont-work until either you fix it or I sell the truck again.

2.0

Had new tires put on mechanic broke one of the sensors

Had new tires put on mechanic broke one of the sensors for the tire center for low air Pressure. Sonny said his boss was not putting any more money into the truck. As is well when I bought it' as is' it was working and it does not work now. And wont-work until either you fix it or I sell the truck again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Ben Dodge was my salesman he was professional,

Ben Dodge was my salesman he was professional, knowledgeable, and offered assistance without ever pressuring me. I really felt like he was working for me. Excellent experience over other dealerships I had visited the past week.

5.0

Ben Dodge was my salesman he was professional,

Ben Dodge was my salesman he was professional, knowledgeable, and offered assistance without ever pressuring me. I really felt like he was working for me. Excellent experience over other dealerships I had visited the past week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Brian was very good and made sure I understood everything

Brian was very good and made sure I understood everything about the car. Excellent experience

5.0

Brian was very good and made sure I understood everything

Brian was very good and made sure I understood everything about the car. Excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Five stars the best Spectacular a unique experience

Five stars the best Spectacular a unique experience everyone is very professional Professional service and hard work

5.0

Five stars the best Spectacular a unique experience

Five stars the best Spectacular a unique experience everyone is very professional Professional service and hard work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

The best service and professional five stars

Consumer response

Ronick arroyo is the best I’m recommend him

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5.0

It was quick and easy.

It was quick and easy. I was in and out quick. The waiting room was nice and coffee was offered.

5.0

It was quick and easy.

It was quick and easy. I was in and out quick. The waiting room was nice and coffee was offered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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5.0

We did not see Kevin Roberts.

We did not see Kevin Roberts. We dealt with Ken Wright who was very helpful and knowledgeable

5.0

We did not see Kevin Roberts.

We did not see Kevin Roberts. We dealt with Ken Wright who was very helpful and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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1.0

Poor communication poor service Lack of knowledge Hidden

Poor communication poor service Lack of knowledge Hidden fees Unable to reach service department via phone

1.0

Poor communication poor service Lack of knowledge Hidden

Poor communication poor service Lack of knowledge Hidden fees Unable to reach service department via phone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

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5.0

My experience with the dealership was great and the

My experience with the dealership was great and the service to my vehicle was awesome. My Dodge Challenger is fixed and my car is running again. I am a satisfied customer. Thanks

5.0

My experience with the dealership was great and the

My experience with the dealership was great and the service to my vehicle was awesome. My Dodge Challenger is fixed and my car is running again. I am a satisfied customer. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Willis, Thank you! James and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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1.0

Can't describe in a few sentences.

Can't describe in a few sentences. I was there for 5.5 hrs and my car was not done.

1.0

Can't describe in a few sentences.

Can't describe in a few sentences. I was there for 5.5 hrs and my car was not done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

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