Reviews
They work hard for you
Although a little longer that some might like, they do work hard for you on getting a good price. Ronik was are salesperson and was very professional in his attitude. I would highly recommend this dealership as they have loads of vehicles to look at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent!
Very pleasant experience when buying a vehicle from Phillips Dodge in Ocala! No pushing, no stress, excellent customer care, I will recommend this place any time!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch service
I have bought my last few vehicles through Bill Stickley with Phillips Chrysler along with my husband and other family members and I wouldn't go anywhere else. I have tried and just did not like the experience one bit. David Hoff is always there to back me as well with financing. Thanks guys! I'll be back soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership is professional & customer service oriented
Whether coming in for an oil change or purchasing a vehicle, the staff at Phillips is top-notch. We get a red carpet treatment each time we come in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Excellent customer service. I bought two cars from here & never had any mechanical issues great cars!!! I can't remember the name of my first sales rep but my second sale Rep Chris Rodrigez , Marcus & Joe Washburn are awesome!!!! The Employees at the Service dpt are amazing. Thankyou for your great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jonathan Gonyer
Jonathan Gonyer provided excellent professional service during the purchasing process and made the experience the best I have ever experienced. Thank you and your management for renewing my faith in the auto dealership industry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
quick and easy
no hassle ,no fuss. drove the car talked price, negotiated , done. no pressure explained features showed rebates available, had color and features i wanted transferred plates.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
This was our best experience when purchasing a car. Jon Gonyer was honest, not pressuring and very helpful. I would recommend him to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellence
I called Phillips Dodge with an inquiry on May 25, 2018 after the rep that I spoke with didn't have the info I needed she connected me with Matthew Hurd. I gave Matthew the same info I had given the young lady and by the 26th all my questions were answered. Matthew went above and beyond and got my deal done. When we arrived at the dealership the car was ready and we spent maybe 30-45 minutes completing the paperwork. I have never had a deal to run as smoothly for me as this one. Thanks again Matthew!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GMC purchase after not purchasing from an "Orlando" dealer
Sales rep, was receptive to my years of experience in finance and did not attempt to sell us. He did a good job in meeting our request by matching my request for terms and conditions. The only negative we would say was the time spent completing the transaction. We were there over two plus hours but in all fairness, part of the time was due to our request to have certain items on the vehicle taken care of prior signing the sales agreement.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car