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Phillips Chrysler Dodge Jeep Ram

(3,858 reviews)
Visit Phillips Chrysler Dodge Jeep Ram
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–4:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (352) 289-3140 (352) 289-3140
Used (352) 289-3126 (352) 289-3126
Service (352) 533-2208 (352) 533-2208

Reviews

(3,858 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phillips Chrysler Dodge Jeep Ram from DealerRater.

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They work hard for you

Although a little longer that some might like, they do work hard for you on getting a good price. Ronik was are salesperson and was very professional in his attitude. I would highly recommend this dealership as they have loads of vehicles to look at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent!

Very pleasant experience when buying a vehicle from Phillips Dodge in Ocala! No pushing, no stress, excellent customer care, I will recommend this place any time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top notch service

I have bought my last few vehicles through Bill Stickley with Phillips Chrysler along with my husband and other family members and I wouldn't go anywhere else. I have tried and just did not like the experience one bit. David Hoff is always there to back me as well with financing. Thanks guys! I'll be back soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dealership is professional & customer service oriented

Whether coming in for an oil change or purchasing a vehicle, the staff at Phillips is top-notch. We get a red carpet treatment each time we come in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

Excellent customer service. I bought two cars from here & never had any mechanical issues great cars!!! I can't remember the name of my first sales rep but my second sale Rep Chris Rodrigez , Marcus & Joe Washburn are awesome!!!! The Employees at the Service dpt are amazing. Thankyou for your great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jonathan Gonyer

Jonathan Gonyer provided excellent professional service during the purchasing process and made the experience the best I have ever experienced. Thank you and your management for renewing my faith in the auto dealership industry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

quick and easy

no hassle ,no fuss. drove the car talked price, negotiated , done. no pressure explained features showed rebates available, had color and features i wanted transferred plates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

This was our best experience when purchasing a car. Jon Gonyer was honest, not pressuring and very helpful. I would recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellence

I called Phillips Dodge with an inquiry on May 25, 2018 after the rep that I spoke with didn't have the info I needed she connected me with Matthew Hurd. I gave Matthew the same info I had given the young lady and by the 26th all my questions were answered. Matthew went above and beyond and got my deal done. When we arrived at the dealership the car was ready and we spent maybe 30-45 minutes completing the paperwork. I have never had a deal to run as smoothly for me as this one. Thanks again Matthew!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GMC purchase after not purchasing from an "Orlando" dealer

Sales rep, was receptive to my years of experience in finance and did not attempt to sell us. He did a good job in meeting our request by matching my request for terms and conditions. The only negative we would say was the time spent completing the transaction. We were there over two plus hours but in all fairness, part of the time was due to our request to have certain items on the vehicle taken care of prior signing the sales agreement.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.