Reviews
Phillips Chrysler Jeep Dodge Ram has been easy to book an
Phillips Chrysler Jeep Dodge Ram has been easy to book an appointment in a timely manor. Staff is curious and accommodating.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107
Two diesel engine oil changes have now been
Two diesel engine oil changes have now been unsatisfactory. Most recent change required a return visit due to oil leaking onto my drive, and in parking barn. Return visit over an hour to tighten filter and top off oil
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107
Brought in my Ram truck for an oil change and tire
Brought in my Ram truck for an oil change and tire rotation. I knew what the PSI of my tires were before I got there . Each tire was different . They finished my truck,I paid and left. I looked at what the air pressure was and it was exactly the same as when I brought it in. I went back and the service rep checked with the mechanic who admitted they hadn’t rotated the tires . They take my truck back and do it. I leave and check the pressure and they did rotate them but didn’t adjust the air pressure. I said the heck with it and came home and did it myself.They also didn’t replace the sticker that tells you when your next service is which I had pointed out and they still didn’t do it. I was told the service manager was alerted to it not being done right yet he walked by me three times without acknowledging me . Not impressed!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience, Jay, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107
They were very good answering questions, showing me what
They were very good answering questions, showing me what they have and helping me order exactly what I wanted. They are very responsive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com
JD is a great salesman, could answer all my questions, Would research if he didn't know the answer, And even after I purchased my truck, JD calls to see if I need anything or there is anything he can help with. Great rep of the dealership.
Very nice people and all very helpful.
Very nice people and all very helpful. If you are in the market for a Chrysler product, I would highly recommend this Dealership to you! You will not be disappointed! Sincerely, Don Garlits
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Don: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107
Dale Coleman and Thomas Bivins are Simply awesome.
Dale Coleman and Thomas Bivins are Simply awesome. This is my 5th car from Phillips Chrysler Jeep Dodge. I Love the Dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review, Richard. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com
I always get great service from Philips.
I always get great service from Philips. They always treat me with top priority like no one else matters
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jim, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107
Loved dealing with Ms.
Loved dealing with Ms. PARROT. She was informative and extremely knowledgeable on the product. Highly pleased
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com
The service representative was very nice and polite.
The service representative was very nice and polite. Happy with my repair. The service was done in a timely manner. Then go in there for years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107
andy was great, the dealership fixed what they promised
andy was great, the dealership fixed what they promised wife and were happy with the truck
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andy met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107