Reviews
Write a reviewVery clean facility and great service
That it gets done the right way! The people are friendly. Very clean facilities and gets done as quickly as possible!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Richard. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! John Wilson, General Manager.
Never again
3 minutes ago I took my truck for a transmission issue and was quoted $8,200 with a 10 day turnaround. After catching my breath and searching for better quotes I found a transmission shop that could do the exact same job for $3,000 with a 5 day turnaround. Multiple places quoted me prices around $3,000. I will never use a Brown dealership again. Shop around before you get your eyes gouged out at Brown.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this review of your experience. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. The Brown Dodge Chrysler Jeep Ram Team
Great experience
Best experience I ever had buying a vehicle. No nonsense, quick and easy. The Service was great from our salesperson, Ana to Retta Jasik out finance manager.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. John Wilson, General Manager.
Great service highly recommend
Fast friendly service excellent customer service . Staff was very knowledgeable and was updating me. They were excellent in every possible way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. John Wilson, General Manager.
Great Service Advisor
Oil change, tire rotation, inspection of the car fantastic. Taking care of the recall notification ASAP in a quick and excellent timeframe was appreciated as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anne, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our service providers do for Brown Dodge Chrysler Jeep Ram and our customers. Hope to see you again soon! John Wilson, General Manager.
Great Service in Oil Change and Radio Issues
I had my oil changed on a Saturday. The service was quick and done correctly. I also had issues with my radio system. They were able to check it out and have a diagnosis for me with in a few minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. John Wilson, General Manager.
Great Service
Through Job! I will return for service as I need it. I intend to have all of my service work done at your dealership. Jerry was most helpful. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. John Wilson, General Manager.
Good service
The guy (Gerardo Aguayo) took his time in explaining the items that needed to be fixed ASAP and the other items that that we can take care of at a later date.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Juan, thank you for the feedback! We are happy to hear about your positive experience at Brown Dodge Chrysler Jeep Ram, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, John Wilson, General Manager.
Great service
Service at this location is always great. The staff is friendly and efficient. I always feel welcomed and I know I am getting the best service for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the great feedback, Anna! We are more than happy to learn of your complete satisfaction! Be sure to let us know if we can do anything else for you in the future! John Wilson, General Manager.
Great Service Staff
From the customer service team to the mechanics/technicians, Brown Dodge Service department has an awesome staff! They were thorough and very professional in taking care of all my needed repairs. They also enlightened me to some scheduled preventive maintenance offers that I found highly beneficial and cost saving. Thanks to all!.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. John Wilson, General Manager.