Reviews
They were very professional and courteous. They kept my...
They were very professional and courteous. They kept my appointment and had me out within the hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome feedback, Lori! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we hope to see you again next time!
It is always a pleasure coming to Pearson Nissan. The...
It is always a pleasure coming to Pearson Nissan. The staff is kind and helpful. Bryan Purdy is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review and loyal business! We're truly grateful to have you as a Pearson Nissan of Ocala customer and look forward to your next visit with us!
Thank you to all the staff at Pearson Nissan. I am always satisfied with the service I receive.
Pearson Nissan new to me, customer service was...
Pearson Nissan new to me, customer service was professional and took care of me thoroughly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave this kind review - it is much appreciated by all of us here at Pearson Nissan of Ocala and we hope to see you again in the future!
Car was done on time, but car was returned dirty with...
Car was done on time, but car was returned dirty with rags left inside, and my insurance minder left on the floor.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. I'm sorry to hear about this experience and will make sure that it gets addressed appropriately with our team. I hope you'll give us the chance to do better in the future. Take care and thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com
Service was excellent and staffs are kind and courteous....
Service was excellent and staffs are kind and courteous. Facility is clean and orderly . Very impressed with the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy the Pearson Nissan of Ocala team could make your service visit easier, Eden! Thank you for rating us five stars!
I love my Nissan!! Your dealership gives excellent...
I love my Nissan!! Your dealership gives excellent service! I will remain a loyal customer! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for these kind comments! We're so glad that our team continues to earn your business and we look forward to seeing you at your next visit! - Pearson Nissan of Ocala
I went in to have my ecm re flashed and instead of doing...
I went in to have my ecm re flashed and instead of doing that they did a diag and gave me the same info I already had now I have to my $200.00 to have someone ells look at my ecm and I had to pay for a service I did not request nor was the work done that I requested
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about this experience. We value feedback and use this information to improve customer satisfaction. Please reach out to me so I can hear more about this situation and help resolve these concerns. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com
Rude, not customer friendly, very uneasy nasty for no...
Rude, not customer friendly, very uneasy nasty for no reason. No customer service skills. Makes you uncomfortable
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We would like to hear more about your experience to improve your low rating. Please reach out to me directly to discuss what occurred so I can help resolve these concerns. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com
My salesperson met all my needs for my purchase and was...
My salesperson met all my needs for my purchase and was very efficient with my time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear this! Thank you for reviewing Pearson Nissan of Ocala. We appreciate your feedback and hope you'll keep us in mind for any future automotive needs!
I experienced a very pleasant customer service upon...
I experienced a very pleasant customer service upon driving in. All questions were answered. I am pleased. I even got my tunnel cover from them pointing me to the right contact. Keep it up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad you enjoyed your visit here at Pearson Nissan of Ocala and we hope we can be of service to you again in the future!