Reviews
Write a reviewNew vehicle purchase
The dealership is made up by the great people that work there. Kind, friendly and tirelessly work hard for your business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eluterio, thank you for your wonderful response to the quality of service our Staff provides! We'll be sure to pass along the kind words to the team. At Griffith Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
2017 Focus
They were able to handle what I need and were very helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent
Great working with this dealer, sales personnel and all there staff.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David Rice
I am from out of the area. I needed to have a recall done on my Superduty. I stopped in expecting to be required to make an appointment. The employee behind the service counter was very friendly, He looked at my paperwork and asked if I had time to wait. he explained they could get it right in, and should not take long. As I waited the rest of the staff was very friendly. Made me feel very comfortable. Thanks for the great service. It was infact done very qyickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Disappointed
Went in to look at a car. Made an offer and salesman came back and said they would take it. They did the paperwork and estimate for my trade and then said they couldn’t honor their offer. Sounds shady, wouldn’t recommend and won’t be buying from them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best car buying experience so far!
The sales staff at Griffith Ford was very courteous and knowledgable. The sales staff went well out of their way to make sure I got my truck exactly how I wanted it. They made buying a new truck so easy and painless that I was able to complete the whole process with my one year old son by my side. I always shop around before I make a big purchase and Griffith had the lowest price from Uvalde all the way to Houston! I would recommend to anybody that before you head to the big city to look for a "deal" stop by small town Griffith Ford and take a look around you might be surprised at what they have have to offer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase