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Griffith Ford Uvalde

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)
Sales hours: 9:00am to 1:00pm
Service hours: 9:00am to 1:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:30pm
Tuesday 8:30am–6:00pm 8:00am–5:30pm
Wednesday 8:30am–6:00pm 8:00am–5:30pm
Thursday 8:30am–6:00pm 8:00am–5:30pm
Friday 8:30am–6:00pm 8:00am–5:30pm
Saturday 9:00am–1:00pm 9:00am–1:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Armando Trevino

Great service Great customer service They didn?t take long to service my car

Armando Trevino

Great service Great customer service They didn?t take long to service my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Armando, we're pleased to hear everything was completed to your satisfaction! At Griffith Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

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owner

Pleased with service and service department. very short wait time.

owner

Pleased with service and service department. very short wait time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bobby, your comments keep us motivated and working hard for all our guests! Safe travels!

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Vehicle service

Excellent service. Friendly staff. My vehicle was serviced in a timely manner

Vehicle service

Excellent service. Friendly staff. My vehicle was serviced in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Robert, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

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Terrible

Only reason I bought was because I custom ordered my dream truck. Salesman at this place are the worst for customer service. As soon as the my confirm a purchase, customer service goes out the door.

Terrible

Only reason I bought was because I custom ordered my dream truck. Salesman at this place are the worst for customer service. As soon as the my confirm a purchase, customer service goes out the door.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Javier, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Please give us a call at (830) 278-3673 and we will do our best to make this better. We hope to hear from you soon.

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Griffith Ford

Awesome employees. Made everything easy. Staff is very knowledgeable and willing to work with the customer.

Griffith Ford

Awesome employees. Made everything easy. Staff is very knowledgeable and willing to work with the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Service was prompt and employees were friendly. Facilities are clean and every employee was helpful.

Service

Service was prompt and employees were friendly. Facilities are clean and every employee was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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jfalkenberg@stx.rr.com

Always friendly and helpful. Great service and knowledge for the vehicles.

jfalkenberg@stx.rr.com

Always friendly and helpful. Great service and knowledge for the vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Good service!! They explained my options and followed up promptly.

Owner

Good service!! They explained my options and followed up promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

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Griffith Ford - Uvalde

Great service....they listen to your needs...quickly get on your vehicle for repairs or service....we took our truck in and in one hour were headed home!

Griffith Ford - Uvalde

Great service....they listen to your needs...quickly get on your vehicle for repairs or service....we took our truck in and in one hour were headed home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great service

Fast and friendly service I would recommend Griffth ford to all my family and Friends

Great service

Fast and friendly service I would recommend Griffth ford to all my family and Friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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See all 36 reviews