Reviews
All I can say was the process was very fast we were
All I can say was the process was very fast we were thinking we will be here for hours but we got approved in less than one hour and a half…. Carlos sales guy was great and made it fun…
All I can say was the process was very fast we were
All I can say was the process was very fast we were thinking we will be here for hours but we got approved in less than one hour and a half…. Carlos sales guy was great and made it fun…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Brianna, for your wonderful review! We are thrilled to hear that your process at Vara Chevrolet was fast and efficient. It’s great to know that Carlos made your experience enjoyable. We appreciate your feedback and hope to see you again soon!
check the YELP reviews first.
check the YELP reviews first. that way you can see the real reviews. absolutely the worst. the "sales managers" are basically over grown children. they will argue with each other in front of customers like 2 kids having a tantrum. unbelievable. and dont even get me started on the terrible reliability of their cars. i would never recommend any of my family or friends to buy anything from here. this isn't an "isolated" incident either. several other people on yelp had bad experiences with them as well. stay away from this place!!! i wouldn't step foot inside this dealership ever again.
check the YELP reviews first.
check the YELP reviews first. that way you can see the real reviews. absolutely the worst. the "sales managers" are basically over grown children. they will argue with each other in front of customers like 2 kids having a tantrum. unbelievable. and dont even get me started on the terrible reliability of their cars. i would never recommend any of my family or friends to buy anything from here. this isn't an "isolated" incident either. several other people on yelp had bad experiences with them as well. stay away from this place!!! i wouldn't step foot inside this dealership ever again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Exclent job keep up the good work guys and very helpful
Exclent job keep up the good work guys and very helpful and like a ten all the way and when it's time for me to bring my truck for service they will let me know
Exclent job keep up the good work guys and very helpful
Exclent job keep up the good work guys and very helpful and like a ten all the way and when it's time for me to bring my truck for service they will let me know
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Richard! We appreciate your kind words and are thrilled to hear that you had a great experience with us at Vara Chevrolet. We're here to help you whenever you're ready for your truck's service and look forward to seeing you again. Keep enjoying your ride!
Be very aware of Vara Chevrolet it will scam you they
Be very aware of Vara Chevrolet it will scam you they won't fix your car right they will bring your car back to you with more problems than you brought it in with David Vara will call u and laugh in ur face and tell u to go to xxxx
Be very aware of Vara Chevrolet it will scam you they
Be very aware of Vara Chevrolet it will scam you they won't fix your car right they will bring your car back to you with more problems than you brought it in with David Vara will call u and laugh in ur face and tell u to go to xxxx
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have to be honest.
I have to be honest. I had lost all hope in dealerships with my experience with Lonestar Dodge. They really messed my vehicle up, I was able to prove it was them, still did nothing to make it right. I bought a Traverse back in December from Vara and I was extremely impressed with their service from beginning to end. Recently, I had to take it in to get its first oil change and service it needed, and the way Johnny Perez treated me and my vehicle was top notch. It really restored my faith with big name dealerships. He walked me through step-by-step, showed me everything they would be doing when the vehicle was finished, showed me what they did. There were no surprises, no hidden charges. In fact, I paid nothing for everything they did to my vehicle, that first time as it was all complimentary. Francisco, my salesman even came to check on me while I was there to make sure I got my plates went and put them on for me...Bottom line is, if you're not purchasing your vehicle service senior vehicle from vara, you're missing out. I will forever stick with Vara. THANK YOU
I have to be honest.
I have to be honest. I had lost all hope in dealerships with my experience with Lonestar Dodge. They really messed my vehicle up, I was able to prove it was them, still did nothing to make it right. I bought a Traverse back in December from Vara and I was extremely impressed with their service from beginning to end. Recently, I had to take it in to get its first oil change and service it needed, and the way Johnny Perez treated me and my vehicle was top notch. It really restored my faith with big name dealerships. He walked me through step-by-step, showed me everything they would be doing when the vehicle was finished, showed me what they did. There were no surprises, no hidden charges. In fact, I paid nothing for everything they did to my vehicle, that first time as it was all complimentary. Francisco, my salesman even came to check on me while I was there to make sure I got my plates went and put them on for me...Bottom line is, if you're not purchasing your vehicle service senior vehicle from vara, you're missing out. I will forever stick with Vara. THANK YOU
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Vara Chevrolet, especially with Johnny and Francisco. It's great to know that our team could restore your faith in dealerships after your previous experience. We pride ourselves on providing exceptional service and transparency, and it’s rewarding to see that reflected in your visit. We look forward to helping you with your Traverse for many years to come! Please don't hesitate to share your experience with others. Thank you again! Sincerely, The Team at Vara Chevrolet
What is it with attempting to get service at Vara
What is it with attempting to get service at Vara Chevrolet! I've sent letters to Mr. Vara himself. I did receive one phone indicating that my 2022 Silverado will be looked at. I was told that my truck will be looked at on Monday, Nope! I did not receive a phone call, a text or email after that! When I purchased my Silverado from Vara Chevrolet, so many promises were spoken! I believe that it was just talk! It seems that when something goes wrong, Vara is not there to provide service (like "they" promised). Now my goal is to pay off this truck as fast as I can, and get rid of it. It's not worth the headache to fight with Vara Chevrolet, it's not! I believe Vara Chevrolet is waiting for my warranty to run out! I purchased my Silverado in Jan 2023, months later, the computer went out. Vara kept my Silverado for almost two months! I had to fight for a loaner! Now the rear camera is not working! Negative results! I believe that service after the sell at Vara Chevrolet is non-existent. If you plan to buy a vehicle from Vara Chevrolet, beware buyer and hope your vehicle has no problems! If it does, good luck in trying to get service from Mr. Vara!!!!
What is it with attempting to get service at Vara
What is it with attempting to get service at Vara Chevrolet! I've sent letters to Mr. Vara himself. I did receive one phone indicating that my 2022 Silverado will be looked at. I was told that my truck will be looked at on Monday, Nope! I did not receive a phone call, a text or email after that! When I purchased my Silverado from Vara Chevrolet, so many promises were spoken! I believe that it was just talk! It seems that when something goes wrong, Vara is not there to provide service (like "they" promised). Now my goal is to pay off this truck as fast as I can, and get rid of it. It's not worth the headache to fight with Vara Chevrolet, it's not! I believe Vara Chevrolet is waiting for my warranty to run out! I purchased my Silverado in Jan 2023, months later, the computer went out. Vara kept my Silverado for almost two months! I had to fight for a loaner! Now the rear camera is not working! Negative results! I believe that service after the sell at Vara Chevrolet is non-existent. If you plan to buy a vehicle from Vara Chevrolet, beware buyer and hope your vehicle has no problems! If it does, good luck in trying to get service from Mr. Vara!!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your frustration regarding the service issues with your 2022 Silverado and the communication you’ve received. At Vara Chevrolet, we strive to provide excellent service throughout the entire ownership experience, and we appreciate your feedback as it helps us improve. Our team will look into the issues with your Silverado and we hope to be in touch soon so we can assist you further. Thank you for your patience, and we look forward to the chance to make this right. Sincerely, The Team at Vara Chevrolet
The service department sucks when getting ur car serviced
The service department sucks when getting ur car serviced just for a diagnostic 5-10 days without an appt. Then on top of that another 2 days just to fix the problem and they don?t provide a loaner. Was informed there are 20 people ahead of me. Something is not being managed correctly!
The service department sucks when getting ur car serviced
The service department sucks when getting ur car serviced just for a diagnostic 5-10 days without an appt. Then on top of that another 2 days just to fix the problem and they don?t provide a loaner. Was informed there are 20 people ahead of me. Something is not being managed correctly!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Christina. We understand your concerns regarding the service wait times and the lack of loaner vehicles. At Vara Chevrolet, we strive to provide efficient service and appreciate your input as it helps us improve. Please feel free to contact us directly so we can discuss your experience further and work towards a solution. Your satisfaction is important to us. Sincerely, The Team at Vara Chevrolet
Jacob Limon went out off his way to get us the best
Jacob Limon went out off his way to get us the best vehicle he could find for us that made payment lower that I expected. He’s a good access to your company.
Jacob Limon went out off his way to get us the best
Jacob Limon went out off his way to get us the best vehicle he could find for us that made payment lower that I expected. He’s a good access to your company.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Antonia! We are thrilled to hear that Jacob was able to help you find the best vehicle while keeping your payments lower than expected. We appreciate your kind words about him and are grateful to have him on our team at Vara Chevrolet. We look forward to assisting you again in the future! Sincerely, The Team at Vara Chevrolet
Dishonest Pricing.
Dishonest Pricing. Vara offered a car online for $30K. We drove 90 minutes to come and buy the car. They upped the price to $39K plus tax once we visited and started making weak excuses.
Dishonest Pricing.
Dishonest Pricing. Vara offered a car online for $30K. We drove 90 minutes to come and buy the car. They upped the price to $39K plus tax once we visited and started making weak excuses.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your feedback on your recent visit to Vara Chevrolet. We understand your frustration and concerns regarding the pricing discrepancy. Our team strives to provide transparent pricing and we regret to hear about your experience. We value your feedback and encourage you to reach out to us directly so we can address this issue promptly. Thank you for bringing this to our attention. Sincerely, The Team at Vara Chevrolet
Chuy and Joseph were great salesmen , straight forward
Chuy and Joseph were great salesmen , straight forward and very knowledgeable !! Friendly, funny and bilingual .
Chuy and Joseph were great salesmen , straight forward
Chuy and Joseph were great salesmen , straight forward and very knowledgeable !! Friendly, funny and bilingual .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Vara Chevrolet and for sharing your positive experience with Chuy and Joseph! We are thrilled to hear that they provided excellent customer service and made your car buying experience enjoyable. We appreciate your kind words and look forward to welcoming you back in the future. Safe travels! Sincerely, The Team at Vara Chevrolet