Reviews
Write a reviewJoseph our salesman was very informative and not pushy at
Joseph our salesman was very informative and not pushy at all, he was very polite and a true gentleman. Hat’s of to Joseph.
Joseph our salesman was very informative and not pushy at
Joseph our salesman was very informative and not pushy at all, he was very polite and a true gentleman. Hat’s of to Joseph.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Vara Chevy for your hospitality and generous gifts along with Josephs fantastic customer service. Our Chevy Colorado makes us very happy , along with the price you sold it to us. Thank you again !!!
Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Team at Vara Chevrolet
Our salesman Ronnie was very helpful on helping us get
Our salesman Ronnie was very helpful on helping us get our brand new 2024 Chevy trax.
Our salesman Ronnie was very helpful on helping us get
Our salesman Ronnie was very helpful on helping us get our brand new 2024 Chevy trax.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this review, Vince. We really appreciate you leaving us your input. We are very pleased to hear that Ronnie could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new Chevy Trax. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, The Team at Vara Chevrolet
I bought a 2022 Chevy Silverado.
I bought a 2022 Chevy Silverado. Not even 7400 miles and my truck had gone down three times. Vara will not provide a loaner vehicle. I’ve had to spend out of pocket to get to work! Vara is not customer friendly!!!! I do not recommend this dealer to sell you a vehicle!!!! Buyer beware!!!!
I bought a 2022 Chevy Silverado.
I bought a 2022 Chevy Silverado. Not even 7400 miles and my truck had gone down three times. Vara will not provide a loaner vehicle. I’ve had to spend out of pocket to get to work! Vara is not customer friendly!!!! I do not recommend this dealer to sell you a vehicle!!!! Buyer beware!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing this review regarding your experience with us, Gunny. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Team at Vara Chevrolet
great customer sevice,helped with our needs need a car
great customer sevice,helped with our needs need a car best place to go, awsome
great customer sevice,helped with our needs need a car
great customer sevice,helped with our needs need a car best place to go, awsome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Vara Chevrolet
All stay members we came in contact with were courteous
All stay members we came in contact with were courteous and provided all information we requested in a timely manner.
All stay members we came in contact with were courteous
All stay members we came in contact with were courteous and provided all information we requested in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review, Roddy! We really appreciate your business. Sincerely, The Team at Vara Chevrolet
The service department in this dealership is a joke they
The service department in this dealership is a joke they take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they change their response later on The service department in this dealership is a joke they take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they changed their response. They asked me to bring the truck back to finish the work that I knew wasn’t done. Then to make things right in their eyes, they wanted to throw in a whole bunch of free diagnostic stuff so against my better judgment I took the truck back to them only to GPS my truck and it never moves for two days. So I’ll never know the real truth since the service advisor lied to me and got the mechanic who worked on my truck to lie to me as well. I wouldn’t recommend this place for anything but buying a cash vehicle out right and never seeing them again. It’s really sad when the sales team has nothing but bad things to say about their own service department.
The service department in this dealership is a joke they
The service department in this dealership is a joke they take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they change their response later on The service department in this dealership is a joke they take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they changed their response. They asked me to bring the truck back to finish the work that I knew wasn’t done. Then to make things right in their eyes, they wanted to throw in a whole bunch of free diagnostic stuff so against my better judgment I took the truck back to them only to GPS my truck and it never moves for two days. So I’ll never know the real truth since the service advisor lied to me and got the mechanic who worked on my truck to lie to me as well. I wouldn’t recommend this place for anything but buying a cash vehicle out right and never seeing them again. It’s really sad when the sales team has nothing but bad things to say about their own service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your recent experience at Vara Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Team at Vara Chevrolet
Y’all will never see my vehicle or anyone I know in your dealership ever again. Y’all had the chance to make things right and yet again let your “valued” customer down. I’ll never know if the work I paid for was EVER completed. So I’m having to pay again at a better more reputable dealership. Thanks again for nothing.
And I can’t believe you’ll have the audacity to ask me to contact y’all directly when for three weeks all I got were voicemails and the front desk concierge I even sat at the dealership for an hour and waited for your service advisor …..again, what a joke
Terrible experience.
Terrible experience. I felt like I was lied to from day one just to make another sale. From ordering my 2023 C8 Corvette I was told one thing and 16 months later when my vehicle arrived I was told something else. I had to argue with the sales manager and the owner just to get what I signed up for. My parents bought several vehicles from them in the past and now I realize why they stopped. This was my first and last purchase with them.
Terrible experience.
Terrible experience. I felt like I was lied to from day one just to make another sale. From ordering my 2023 C8 Corvette I was told one thing and 16 months later when my vehicle arrived I was told something else. I had to argue with the sales manager and the owner just to get what I signed up for. My parents bought several vehicles from them in the past and now I realize why they stopped. This was my first and last purchase with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. Sincerely, The Team at Vara Chevrolet
Friendly and efficient
Frank was very friendly and knowledgeable. He made the buying process very easy.
Friendly and efficient
Frank was very friendly and knowledgeable. He made the buying process very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the wonderful compliments, Maria! We couldn't be more pleased to hear ourselves described as professional, friendly, and knowledgeable. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Team at Vara Chevrolet
Brake Service
I took my 2016 tahoe for a brake check and took them a week to check it and the mechanic found nothing wrong with it when I picked up the vehicle still has the same problem which he was not able to diagnose. I been a loyal customer since 1991 bought many cars and this is my last time going to get my cars service there. Rude service and not keeping us informed
Brake Service
I took my 2016 tahoe for a brake check and took them a week to check it and the mechanic found nothing wrong with it when I picked up the vehicle still has the same problem which he was not able to diagnose. I been a loyal customer since 1991 bought many cars and this is my last time going to get my cars service there. Rude service and not keeping us informed
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your recent experience at Vara Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Team at Vara Chevrolet
Vehicle Maintenance Satisfaction
I took my car for regular maintenance here to Vara Chevrolet. I was greeted upon arrival and had my vehicle serviced with little wait time. The receptionist, the sales staff, and all employees there were courteous and helpful
Vehicle Maintenance Satisfaction
I took my car for regular maintenance here to Vara Chevrolet. I was greeted upon arrival and had my vehicle serviced with little wait time. The receptionist, the sales staff, and all employees there were courteous and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
