VARA CHEVROLET

We had a GREAT experience at Vara Chevrolet, Jesse was amazing. He has a great personality and knows what he is talking about.

Had great service Gasper took care of us it was a great experience thank you so much for your service.

Steele was patient, and an amazing personality. Every employee greeted with a smile. Atmosphere was caring.

Ray and all the staff were excellent. They worked to get everything that I was looking for in a new vehicle.

Very Professional, quick, fast service easy to work with, plenty of patience, calm and collective

I had a great experience at Vara Chevrolet, and a big part of that was thanks to Francisco Zepeda. From the moment I arrived, he was professional, patient, and genuinely helpful throughout the entire process. I will admit I am very picky when it comes to vehicles, and I wanted to look at and test several different options before making a decision. Francisco never made me feel rushed or pressured. Even on a very hot day, he had no issue running back and forth multiple times to grab the keys for the different vehicles I wanted to see and try. He stayed patient, positive, and helpful the entire time. Buying a vehicle can sometimes feel overwhelming, but Francisco made the experience smooth and comfortable. He answered all of my questions, explained everything clearly, and made sure I felt confident in my decision. If you?re going to Vara Chevrolet, I highly recommend asking for Francisco Zepeda. I would absolutely recommend him to friends and family because his professionalism, patience, and dedication to customer service really made the difference in my experience.

I am sharing my experience to warn other GM customers and to document what occurred on February 9, 2026. My vehicle was towed to Vara Chevrolet through GM Roadside Assistance due to a suspected fuel system issue. From the moment the vehicle was dispatched, communication failures and poor service followed. • The tow was delayed for hours with inaccurate status updates • My vehicle was initially dropped at the wrong dealership • Vara Chevrolet did not notify me when the vehicle arrived • Calls to the service department repeatedly went unanswered • Text messages were ignored or minimally acknowledged Once at the dealership, I was told diagnostic timelines ranging from 3–5 days to 7–10 business days within the same afternoon. I was denied a loaner with no clear explanation, despite the vehicle being towed for a potential fuel safety concern. When I asked to speak with management, I was met with dismissive behavior, interruptions, and a lack of accountability. The General Manager, David Vara, was openly hostile, repeatedly interrupted me, made assumptions, and threatened to call the police simply because I advocated for myself. At no point did he apologize for the service failures or attempt to resolve the issue. I was also incorrectly told that because I did not purchase my vehicle from Vara Chevrolet, they were not obligated to service it. This contradicts standard GM service practices. I ultimately removed my vehicle and took it to Ancira Chevrolet, where I immediately received respectful treatment, a same-day diagnostic scan, and genuine concern for my safety and situation. This experience was unprofessional, demeaning, and unacceptable. Vara Chevrolet should not represent the GM brand in its current state. I would strongly advise other customers to seek service elsewhere.

The service overall was great and the process was super smooth. I would definitely recommend.

I appreciated the service that the staff especially Omar the sale person gave me. Everyone was very friendly and kind.

Great sales team and sales environment! Mr Vara himself made sure to greet us during the purchase process and Galym is hands down the best salesman I have met in the industry.