Reviews
Routine Maintenance and Tire Repair
Every time I take my vehicle in for routine maintenance the staff is very courteous. I appreciate them letting me know when the tires need to be rotated and recommending the fuel injectors needing to be cleaned.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car issues
Bought a 2014 Ford Edge and will be taking it in to get serviced. This was a pre-certified vehicle but after just one week issues have started. Will be taking car on next day when service center is open.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BOBLEE
FAST, GOOD BANG FOR BUCK, WISH THERE WAS A FOOD COURT OF SOME SORT
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service,
Came in for an oil change and 75,000 checkup on my truck It needed a little help and the service was great. I sat there for a good 4 hours, the only think I wish is for there to be a nice Mexican food truck outside to order from for food. Since I did not plan on being there but an hour, it got a little hungry. But over all I was very pleased with the help and the communication was really good. Thank you. We do Miss Kai
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
completly satisfied
very friendly and helpful staff. .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Regina's Experience
Julian was an awesome sales person through the whole experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Accounting Associate
Service was excellent! I have always been treated in a very friendly and professional way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Franco was very helpful and friendly. Definitely felt comfortable while waiting my for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Martin. Thanks again for the positive feedback!
Excellent Service, good customer service,
The service was excellent, especially the Salesman. I have been doing business with Southway Ford for the past fifteen years and the service has always been excellent. Mr. Mando Carrasco has always been there for me! So thank you again Mando!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your strong recommendation of the staff and Mac Haik's Southway Ford. The staff at Mac Haik's Southway Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Vehicle maintenance is exceptional
It is an easy task when you can take your vehicle for service to a person like Carlos Rocca. His professionalism and knowledge of the vehicle is exceptional. I was kept informed throughout the process. I will certainly return for any maintenance on my other vehicles as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Willie. Don't hesitate to call us if you ever need anything. Be safe on the road.