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Mac Haik's Southway Ford

(881 reviews)
Sales hours: 8:30am to 8:30pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:30am–7:00pm
Tuesday 8:30am–8:30pm 7:30am–7:00pm
Wednesday 8:30am–8:30pm 7:30am–7:00pm
Thursday 8:30am–8:30pm 7:30am–7:00pm
Friday 8:30am–8:30pm 7:30am–7:00pm
Saturday 9:00am–8:30pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review of service

Joe Mejia help me with the purchase and with getting my new vehicle ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Frank, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Quik line service and Ford service

My experience at Mc Haik Southway Ford has been very satisfying every time. The support staff has been very good and the technicians know what they are doing. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jose, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Best service

Since we bought our Explorer, Southway Ford is the only place I go for general maintenance. Great customer service, process is quick and efficient, trustworthy staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Armando, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

trksigns@hotmail.com

Andy & Mando were my salesperson. This is my 5th Explorer & would not get any other. Disappointed in the color choices that FORD had, but Andy did get me a very nice color other than the black, white & silver they had on the lot. Mando always treats me just as family. Both gentleman were awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mary, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

5 Stars!

Wonderful salesman and great customer service! Worth the drive to San Antonio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bernie, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

2023 Ford F 150

Mac Haik Southway is where I purchased my new Ford F150 XLT TEXAS EDITION. They have gone above and beyond with additional aftermarket additions facilitated, as well as Ford supplied extras. This is service at its best! I love the new truck AND the services provided by the sales people! You can?t beat their selection, nor their service! Best ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Randy, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

buyer

Mr. Ruben Hernandez was an amazing salesman. He ensured we were well taken care of. He never hesitated to answer any and all questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Monica, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mac Haik's

I had searched for months for my vehicle. I wanted a turbo maverick but they were hot and hard to find. It was a miracle I stopped by dealer they had one but not color I wanted as we we're leaving salesman comes running and says one just came in and it was love at first site.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Bronco

Thanks to Anthony Martinez & Ernest Ruiz for their business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephany, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

Bought a new Ford bronco sport

Awesome experience Aaron was my dealer I would recommend him highly. He was very knowledgeable on all the features on the cars we were seeing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Susan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!