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Mac Haik's Southway Ford

(881 reviews)
Sales hours: 8:30am to 8:30pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:30am–7:00pm
Tuesday 8:30am–8:30pm 7:30am–7:00pm
Wednesday 8:30am–8:30pm 7:30am–7:00pm
Thursday 8:30am–8:30pm 7:30am–7:00pm
Friday 8:30am–8:30pm 7:30am–7:00pm
Saturday 9:00am–8:30pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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new ford

2015 Ford Explorer Service: Great and helpful Staff: Great and knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very good service

Very professional people and very good service I will recommend this place to my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

Survey from Truck maintance

Carlos in Customer Service is the only one I go to for assistance because he is so helpful and kind. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ronald, your positive review means a lot to us and we're happy we could help you. We try to provide all of our customers with a great atmosphere and world-class service. Take care!

Great service.

I purchased a 2014 F150. The whole experience was very friendly and helpful and fast. My family has been purchasing vehicles from this dealership for about 25 years and we always return when it's time for our vehicle. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maria Gonzalez, thank you for your kind words and congratulations on your new vehicle! We are happy to hear that we were able to gain your trust in our business.

Great service and very clean facility

We bought a 2015 Ford Mustang GT The salesman John he was wonderful had a lot of knowledge about the car he let us do what we wanted around the car looking at it and was very knowledgeable about the details on the car all of the staff was very very useful and helpful they made us feel very comfortable why buying the car yes I will be sending friends and family to buy cars and I will be back to my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer Service Representative

Had my vehicle serviced for 30k mileage and was there from 7:30am, and was ready to go by 10:30am. It was a little wait, but I trust that my vehicle was worked on by the place where I purchased my vehicle, it gives me peace of mind to know that it's being cared for with the best of my interest at heart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the nice review! Check our social media pages to stay in the loop on product news and updates. Please come back to see us if you need anything at all.

Very Professional

I purchase A F 350 and service was very good and staff is very professional Thank .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Southway is the Best

I wouldn't buy anywhere but Southway Ford they have the best price in town

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. We try to provide all of our customers with a great atmosphere and world-class service that you can trust! Take care!

Enrique Mesemberg (Buyer)

Yes, your staff was most helpful. They answered every question we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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ANNETTE REUS

AFTER DRIVING MY BRAND NEW 1996 MERCURY COUGAR SAN ANTONIO PACKAGE FOR 18 YEARS IT WAS GOING TO TAKE A SPECIAL SALES ASSOCIATE TO BE PATIENT, EASY TO RELATE TO AND MOST OF ALL GAIN MY CONFIDENCE IN MAKING MY CHOICE TO DRIVE AWAY TRADING IN THE LOVE OF MY LIFE FOR A 2014 FORD FOCUS. THANK YOU ANDRESS IRIZARRY WE LOOK FORWARD TO OUR JOURNEY OF FRIENDSHIP . IT WILL BE VERY EASY TO RECCOMMEND YOU ANDRESS AND SO WAY FORD TO FRIENDS AND RELATIVES FEEL OUR HUGS ANNETTE REUS AND MY PRECIOUS HUSBAND OF 59 YEARS ED REUS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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