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Koepp Chevrolet

(238 reviews)
Visit Koepp Chevrolet
Sales hours: 8:00am to 6:30pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:30pm 8:00am–6:00pm
Tuesday 8:00am–6:30pm 8:00am–6:00pm
Wednesday 8:00am–6:30pm 8:00am–6:00pm
Thursday 8:00am–6:30pm 8:00am–6:00pm
Friday 8:00am–6:30pm 8:00am–6:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

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New (833) 786-9968 (833) 786-9968
Used (833) 325-4531 (833) 325-4531
Service (833) 325-5502 (833) 325-5502

Inventory

See all 128 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2026.
Take a short drive outside 1604 on Hwy 87 west to beautiful downtown La Vernia. We have been family owned and operated since 1923. Escape the high pressures of big city dealerships. Family owned means family friendly our sales consultants are here for your every needs. Most of them are previous customers so come be a part of our family. Remember we are only 25 minutes from downtown San Antonio!
Koepp Chevrolet Inc. is the oldest Chevrolet Dealer in San Antonio and one of the oldest in Texas.

Service center

Phone number (833) 325-5502

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(238 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koepp Chevrolet from DealerRater.

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I'll won't ever buy a vehicle there again. Really bad experience overall I regret buying a vehicle there

I'll won't ever buy a vehicle there again. Really bad experience overall I regret buying a vehicle there

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Positive professional polite They were very informative approachable and energetic. They made the whole car buying experience very comfortable for us 100%.

Positive professional polite They were very informative approachable and energetic. They made the whole car buying experience very comfortable for us 100%.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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One of the worst dealership experiences I’ve ever had. We test drove a truck, told the dealership we were buying it, and were assured that it was “first come, first served” and that we had the truck. While we were inside working on the deal and providing financing information: - Another customer was allowed to test drive the same truck and was then given priority. - Management first told us “whoever signs first gets it,” then acknowledged the other customer had not signed yet. - We were given several different explanations for why they were moved ahead of us, but never received a clear answer. - When I picked up the folder containing my personal and financial information after the deal fell apart, a manager grabbed the folder and forcefully pulled it from my hands. I contacted ownership immediately afterward and was told I would receive a management follow-up. That follow-up never came. Based on my experience, I would not recommend doing business here.

One of the worst dealership experiences I’ve ever had. We test drove a truck, told the dealership we were buying it, and were assured that it was “first come, first served” and that we had the truck. While we were inside working on the deal and providing financing information: - Another customer was allowed to test drive the same truck and was then given priority. - Management first told us “whoever signs first gets it,” then acknowledged the other customer had not signed yet. - We were given several different explanations for why they were moved ahead of us, but never received a clear answer. - When I picked up the folder containing my personal and financial information after the deal fell apart, a manager grabbed the folder and forcefully pulled it from my hands. I contacted ownership immediately afterward and was told I would receive a management follow-up. That follow-up never came. Based on my experience, I would not recommend doing business here.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I had a scheduled appointment for maintenance, everything was done on time as usual. Waiting area was clean and inviting. Marty was professional and courteous. Good job Koepp Chevrolet!!

I had a scheduled appointment for maintenance, everything was done on time as usual. Waiting area was clean and inviting. Marty was professional and courteous. Good job Koepp Chevrolet!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Amazing customer service. Joe was absolutely amazing! He understood what I was looking for and found several vehicles in my price range. He was spot on in his choices and I drove out with a marvelous Chevy Equinox. There was zero stress and Joe was there through every step answering questions and showing me the cars. Would definitely recommend.

Amazing customer service. Joe was absolutely amazing! He understood what I was looking for and found several vehicles in my price range. He was spot on in his choices and I drove out with a marvelous Chevy Equinox. There was zero stress and Joe was there through every step answering questions and showing me the cars. Would definitely recommend.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Overall, maintenance service was very satisfying easy to deal with was kept up-to-date with information

Overall, maintenance service was very satisfying easy to deal with was kept up-to-date with information

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Wonderful friendly people. Fast service. Love my new vehicle. Would recommend to friends and family.

Wonderful friendly people. Fast service. Love my new vehicle. Would recommend to friends and family.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Great people and service and very friendly staff. The experience was wonderful and I was very impressed

Great people and service and very friendly staff. The experience was wonderful and I was very impressed

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Service was very good and done in a reasonable time. I will be returning for future service

Service was very good and done in a reasonable time. I will be returning for future service

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They have great employees n service! Makes you feel welcomed! Love the hospitality! Very satisfied.

They have great employees n service! Makes you feel welcomed! Love the hospitality! Very satisfied.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 238 reviews

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