Reviews
AWESOME EXPERIENCE
He was very knowledgable in regards to the vehicles that we looked at and was very friendly anh jumped through hoops to make sure that we were able to walk out with a vehicle that day...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
FAST AND PAINLESS
FARRAH AND RACHEL ARE GREAT!!!! WE ARE ALL BUSY I WAS CALLING DEALERS FOR INFO BEFORE GOING TO ANY DEALERSHIP. I CALLED AND FARRAH ANSWERED THE PHONE I TOLD HER WHAT I WANTED AND WAS CALLED BACK WITH PRICING WENT AND WAS GIVEN FAIR VALUE ON MY TRADE IN. THEN TO TOP IT OFF RACHEL GOT ME A WAY LOWER INTEREST RATE THAN MY OWN CREDIT UNION WANTED TO GIVE ME......SMALL TOWN APPEAL WHERE ALL EMPLOYEES TALK TO YOU AND ARE VERY FRIENDLY.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not a good car lot
I drove in car lot and heads turned over my 2008 dodge. I salesman was very nice and told me he liked my truck. He turned in his results on my truck and the manager low balled me by at least 6000 dollars. Before anyone uses this car lot due your research on Kelly blue book and fund out what trade in value is because they will cheat you out of thousands if you let them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
New Truck Purchase
I bought a new truck from Koepp. The purchasing experience was quick and painless. Plus, I feel they gave me a fair deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A quick, easy, and affordable buying experience
This is the second vehicle I purchased from Koepp, and the 6th vehicle in our family. The staff there is friendly and willing to assist in any way they can. They made the buying process super easy compared to other places we visited, and were even cheaper than the big San Antonio dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Enjoyable car buying experience!
We had a wonderful experience here. About a month prior we almost bought a used vehicle at a different dealer. The other dealer was not friendly at all. We were reluctant to start the process over. We were given the respect that you would expect and want from buying a car. They did everything they could to meet the customer service demands that we had. Thanks to the entire team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I approve Koepp Chevrovet
Located in the thriving town of La Vernia, TX Koepp Chevrolet exhibits competitive pricing and quality staff that makes it worth the short drive from San Antonio or Austin. I was looking for a new, comfortable, crew cab Silverado and found exactly what I was looking for along with courteous and honest staff that helped me hit my desired price range. Even though being a lifetime Ford customer, the 2012 Silverado 1500 Texas Edition caught my eye. I must say, Chevy has stepped up to the plate and hit this one out of the park. GO THERE. - Jack Higginbotham
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I LOVE MY NEW CAMARO!!
Thank you Koepp Chevrolet in La Vernia for making my new car process quick, easy, and affordable! I stopped in knowing what I wanted, what I wanted for my trade-in, what I wanted to pay, and after a pretty painless process, you exceeded my expactations! The salesman, Joshua Leal, was very helpful and not at all a vulture just after a sale! Everyone was so helpful, from service to financing, and made me feel comfortable, non-pressured, and very much at ease! I would recommend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
HIGHLY RECOMMEND
Give these small town guys a chance, they may suprise you, they did me! I stopped buy knowing what I needed for my trade and what I wanted to pay, after there offer I knew I didnt need to go anywhere else. They met and exceeded my expectations! Salesman and Manager were great at finding what I wanted in a truck! Thanks alot Koepp Chevy!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car purchase
Love my new Tahoe... The staff was awesome. Dont think that because they aren't "in the city" you won't get a great deal. They had a great selection, you need to take the time to drive outside the city and get the car you want at the price you want to pay.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase