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Cavender Cadillac

(676 reviews)
Visit Cavender Cadillac
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (866) 440-1536 (866) 440-1536
Used (866) 228-9664 (866) 228-9664
Service (866) 439-8455 (866) 439-8455

Reviews

(676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Cadillac from DealerRater.

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Been satisfied customer for over ten years.

Been satisfied customer for over ten years. Carlos Villarreal is an outstanding service writer. Crystal does tremendous job in customer service. Excellent service. Honest, hard working people in every phase of customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for being a loyal customer of Cavender Cadillac for over ten years! We're delighted to hear that Carlos and Crystal have consistently provided excellent service. Your kind words mean a lot to our team, and we look forward to serving you in the future!

The cellphone was very kind and showed us a variety of

The cellphone was very kind and showed us a variety of cars at the the price in our budget. I would highly recommend anybody was looking for cadillac to go to cavender cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! We're delighted to hear that our team at Cavender Cadillac provided a helpful and budget-friendly experience. We appreciate your support and look forward to serving you again in the future!

the communication through ny repair was excellent.

the communication through ny repair was excellent. The driver for the shuttle service was friendly and great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jennifer, we're delighted to hear that you had a positive experience with our communication and shuttle service at Cavender Cadillac. Thank you for the kind words!

people very friendly great attitude towards customer.

people very friendly great attitude towards customer. paper work slow but we got there. Sales person knew the computer and many options available

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Cavender Cadillac! We're glad to hear our team was friendly and knowledgeable, though we apologize for any delays in paperwork. We appreciate your patience and hope you're enjoying all the options available with your new vehicle!

Carlos is always organized and ready to answer my

Carlos is always organized and ready to answer my questions. He takes care of all of his customers and makes each one feel special. I have been a customer for many years and his attention to detail has never wavered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer and sharing your experience with Carlos at Cavender Cadillac! We're delighted to hear that his attention to detail continues to impress. We look forward to serving you for many more years!

my service administered by Carlos at Cavender Cadillac is

my service administered by Carlos at Cavender Cadillac is extraordinary. Carlos is attentive, he’s kind, he pays attention to all the itty-bitty details, and make sure that my experience of having to have my car serviced is exemplary. I appreciate Carlos so much and look forward to the next time that I need to take my car into Cavender because I look forward to Carlos servicing my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Betty, we're delighted to hear that Carlos provided such attentive and detailed service during your visit to Cavender Cadillac. Your appreciation means a lot to us, and we'll be sure to share your kind words with him. Looking forward to seeing you next time!

My service is always professional and outstanding and I

My service is always professional and outstanding and I can always trust that the job is done right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Cavender Cadillac with your service needs! We're delighted to hear that our team consistently delivers professional and outstanding service. We look forward to serving you again!

Second Cadillac brought Cavender Cadillac.

Second Cadillac brought Cavender Cadillac. Again the experience was great, Anthony did an excellent job showing me the vehicle and answering any questions I had. Absolutely easy buying from Cavender Cadillac and I recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Anthony made your second purchase with Cavender Cadillac a great experience. Thank you for recommending us and enjoy your new ride!

Took my car in to get my oil changed.

Took my car in to get my oil changed. Carlos was the tech I worked with, super professional, quick work and did exactly what needed to get done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kyle, we're delighted to hear that Carlos provided you with professional and efficient service at Cavender Cadillac. Thanks for choosing us!

Kevin James was our sales person.

Kevin James was our sales person. We had a great experience as this is the third car that we have purchased from Kevin. I love my 2022CT5 and was said to have to pick another car. Kevin worked closely with me and I ended up purchasing/leasing a 2025 Lyric with all the equipment that I wanted, and the color exactly that I chose. Confidence truly is Cavender Cadillac! The sales people like Kevin James, and a smooth process from sales all the way through to the financing it made it an extremely pleasurable experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Cavender Cadillac! We're delighted to hear that Kevin and our team made the process smooth and enjoyable, helping you find the perfect 2025 Lyric. Enjoy all its features, and we look forward to assisting you in the future!