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Cavender Cadillac

(667 reviews)
Visit Cavender Cadillac
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (866) 440-1536 (866) 440-1536
Used (866) 228-9664 (866) 228-9664
Service (866) 439-8455 (866) 439-8455

Reviews

(667 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Cadillac from DealerRater.

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Carlos was great as usual.

Carlos was great as usual. Work was done on time and car was left running perfectly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Carlos and the team appreciate your trust in our business, Jose! Thank you for being a valued client of Cavender Cadillac!

I was very pleased with the service I received.

I was very pleased with the service I received. Remata covered everything. Great sales lady!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this lovely 5-star review of Cavender Cadillac! Take care!

Excellent Customer Service

Carlos at the service counter was great to work with from start to finish. I was able to make informed decisions based on the inspection video and items report. Returned on-time as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review of Carlos and the team! We appreciate your business and we hope to see you again at Cavender Cadillac. Drive safely!

The personnel who work there are all very professional

The personnel who work there are all very professional and will bend over backwards to make sure you get the vehicle of your dreams.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Warren, customer service is our priority, and we're delighted this has been reflected in your experience! Thank you for supporting our team at Cavender Cadillac with this review!

Great Dealership

This the third vehicle I have purchased from Cavender Cadillac and it won’t be the last. Their customer service is above reproach and they will do what the can to put you in a vehicle without any pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your continued trust in our business, Warren! We're so glad to hear our team has consistently provided you with excellent customer service and a stress-free purchasing process. Our team is grateful to have you as a customer and we look forward to seeing you again at Cavender Cadillac for that fourth vehicle!

As always great service.

As always great service. Katlynn did an awesome job. I will always stick with Cavender Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Dick - we love to hear Katlynn provided 5-star service. Thank you for this review of your experience at Cavender Cadillac. We'll see you for your next service!

I was very satisfied!

I was very satisfied! I took my car in thinking I was going to leave it for a day or so. They found out what was wrong and in about an hour and half I was on my way home. The person that helped me was so nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you had a successful experience working with the Cavender Cadillac team. Drive safely, and we hope to see you back again down the road!

Ray does an excellent job when ever we have an issue.

Ray does an excellent job when ever we have an issue. Repairs made a huge difference

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you have felt taken care of by Ray! Thanks for being a loyal client of Cavender Cadillac, Charlie.

We experience excellant customer service .

We experience excellant customer service . Rocky handled our situation at a personal level, expediently and to customer satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to see that Rocky and the team are going above and beyond for our valued guests like you! Thank you for supporting Cavender Cadillac and we will see you next time!

AWSOME service Great profesional Best dealer I’ve

AWSOME service Great profesional Best dealer I’ve dealt with Would recommend all the time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Reviews like this one make our day. Thanks from the Cavender Cadillac team!