Ancira Winton Chevrolet

3.5
(638 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday Closed 8:00am–3:00pm
Sunday 11:00am–7:00pm Closed
2018 consumer dealer award View 1 awards
2018 consumer dealer award

Reviews

3.5
(638 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

My 2020 Suburban water pump failed and I had to have the

My 2020 Suburban water pump failed and I had to have the vehicle towed to this location. I was nervous about having my vehicle repaired by Ancira due to poor reviews about the service department, but I didn’t have much choice due to extenuating circumstances. When I got home and checked under the hood I found numerous hoses not properly installed and secured in their correct places. Other parts were clearly just thrown back together with the mindset of doing the minimum work possible and as quickly as possible. It took three days to complete the water pump replacement, replace the serpentine belt, and perform an oil change. I specifically told the service representative that I was okay with them taking their time because I was mainly concerned with the quality of their work over getting my vehicle back as soon as possible. Well, I guess that was a mistake on my part expecting quality work from Ancira Chevrolet. Never again will I give them my business and encourage others to be wary of their business practices in their service department.

1.0

My 2020 Suburban water pump failed and I had to have the

My 2020 Suburban water pump failed and I had to have the vehicle towed to this location. I was nervous about having my vehicle repaired by Ancira due to poor reviews about the service department, but I didn’t have much choice due to extenuating circumstances. When I got home and checked under the hood I found numerous hoses not properly installed and secured in their correct places. Other parts were clearly just thrown back together with the mindset of doing the minimum work possible and as quickly as possible. It took three days to complete the water pump replacement, replace the serpentine belt, and perform an oil change. I specifically told the service representative that I was okay with them taking their time because I was mainly concerned with the quality of their work over getting my vehicle back as soon as possible. Well, I guess that was a mistake on my part expecting quality work from Ancira Chevrolet. Never again will I give them my business and encourage others to be wary of their business practices in their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Routine Maintenance of My New Vehicle

Thank you Ancira Winton Service Department for a professional service attention.

5.0

Routine Maintenance of My New Vehicle

Thank you Ancira Winton Service Department for a professional service attention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Tom Santee

I am very happy with the professionalism and quality of the work at Ancira. The Service writers greet you and keep you informed as the work is proceeding on your vehicle. The service was completed within the promised amount of time.

5.0

Tom Santee

I am very happy with the professionalism and quality of the work at Ancira. The Service writers greet you and keep you informed as the work is proceeding on your vehicle. The service was completed within the promised amount of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Silvia D Miranda

David our sales guy was great ?? He was really helpful and also showed us around until i found what i liked i really ,recommend him when your looking to buy a vehicle.

5.0

Silvia D Miranda

David our sales guy was great ?? He was really helpful and also showed us around until i found what i liked i really ,recommend him when your looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great experience at Ancira Chevrolet San Antonio

I was met by Ray Magallanez at the service department as I stepped out of my vehicle for my appointment for my 1 st oil change, tire rotation and multi point inspection Ray explained what was involved in the inspection and kept me informed thru out the entire time I was at the dealership

5.0

Great experience at Ancira Chevrolet San Antonio

I was met by Ray Magallanez at the service department as I stepped out of my vehicle for my appointment for my 1 st oil change, tire rotation and multi point inspection Ray explained what was involved in the inspection and kept me informed thru out the entire time I was at the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

Make a 2024 New Year’s resolution as I have to stay away

Make a 2024 New Year’s resolution as I have to stay away from Bait-and-Switch Ancira Winton Chevrolet in San Antonio, Texas. We had a miserable experience with Ancira Winton Chevrolet in December 2023. The dealership quoted us a favorable vehicle lease agreement in communications prior to our arrival. In a classic bait-and-switch, the dealership offered a new lease over twice as expensive was we arrived at the dealership. Once challenged, representatives stated that their employee should not have made the offer—an offer that matched an official offer on the Chevrolet website—and that they would not honor the agreement. We promptly departed and requested that three manager call us. He called and then hung up on us once we started providing our feedback. And then the General Manager did not respond when we reached out with additional feedback. We’ve done business with Ancira in the past but never again. With their brazen lack of integrity, the Ancira name is sadly not what it used to be.

1.0

Make a 2024 New Year’s resolution as I have to stay away

Make a 2024 New Year’s resolution as I have to stay away from Bait-and-Switch Ancira Winton Chevrolet in San Antonio, Texas. We had a miserable experience with Ancira Winton Chevrolet in December 2023. The dealership quoted us a favorable vehicle lease agreement in communications prior to our arrival. In a classic bait-and-switch, the dealership offered a new lease over twice as expensive was we arrived at the dealership. Once challenged, representatives stated that their employee should not have made the offer—an offer that matched an official offer on the Chevrolet website—and that they would not honor the agreement. We promptly departed and requested that three manager call us. He called and then hung up on us once we started providing our feedback. And then the General Manager did not respond when we reached out with additional feedback. We’ve done business with Ancira in the past but never again. With their brazen lack of integrity, the Ancira name is sadly not what it used to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1.0

I went to buy a car.

I went to buy a car. They tried to sell me a lot of add on's like: Scotch Guard, window etching, and door guards. I said to take off those charges and I will purchase the car. The manager would not do it. So I did not get a car from them. Sad that they think those extra few dollars are worth losing a customer. I purchased my car from a private owner. I will not ever go with another dealership again. They all have the same game!!! Yep.

1.0

I went to buy a car.

I went to buy a car. They tried to sell me a lot of add on's like: Scotch Guard, window etching, and door guards. I said to take off those charges and I will purchase the car. The manager would not do it. So I did not get a car from them. Sad that they think those extra few dollars are worth losing a customer. I purchased my car from a private owner. I will not ever go with another dealership again. They all have the same game!!! Yep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1.0

Ancira Chev at San Antonio.

Ancira Chev at San Antonio. They encouraged me to drive all the way from Laredo, saying I would be helped out. I got there and waited 40 minuted till the sales rep, and then made me wait fo another 15 minuted to show me around. I was not even offered water for the moment waited during another 30 min wait to get told they will give me trash for my Mercedes Benz 2016.

1.0

Ancira Chev at San Antonio.

Ancira Chev at San Antonio. They encouraged me to drive all the way from Laredo, saying I would be helped out. I got there and waited 40 minuted till the sales rep, and then made me wait fo another 15 minuted to show me around. I was not even offered water for the moment waited during another 30 min wait to get told they will give me trash for my Mercedes Benz 2016.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

BEST DEALERSHIP

If you're looking to buy.. come in here and ask for Sal ... He is truly the best and will work with you in getting what you want..

5.0

BEST DEALERSHIP

If you're looking to buy.. come in here and ask for Sal ... He is truly the best and will work with you in getting what you want..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Corvette Stingray

The Sales Manager assisted use thru the whole process with great customer service and explained exactly what they needed and contacted me right away for anything additional that was needed. I liked the fact they did not try to upcharge us and gave me a good price.

5.0

Corvette Stingray

The Sales Manager assisted use thru the whole process with great customer service and explained exactly what they needed and contacted me right away for anything additional that was needed. I liked the fact they did not try to upcharge us and gave me a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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