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Gunn Buick GMC

(383 reviews)
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 7:00am–9:00pm 7:00am–7:00pm
Tuesday 7:00am–9:00pm 7:00am–7:00pm
Wednesday 7:00am–9:00pm 7:00am–7:00pm
Thursday 7:00am–9:00pm 7:00am–7:00pm
Friday 7:00am–9:00pm 7:00am–7:00pm
Saturday 8:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gunn Buick GMC from DealerRater.

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Everyone was very friendly and very helpful.

Everyone was very friendly and very helpful. I love my truck. I could not be more satisfied. They made everything easy for me and we?re very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We're so glad to hear that you had a great experience and that you love your truck. Our team always strives to make the process as easy and enjoyable as possible. Enjoy your new ride, and welcome to the Gunn family!

Prompt service, good communication and exceeded

Prompt service, good communication and exceeded expectations. Very polite and made sure everything was taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that our team provided prompt service, clear communication, and exceeded your expectations. Customer satisfaction is our top priority, and we’re glad we could make your experience a great one. We appreciate your support!

Friendly staff, straight forward processing, competitive

Friendly staff, straight forward processing, competitive pricing. Had a all around great experience with the purchase of my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your great experience! We're thrilled to hear that our friendly staff, straightforward process, and competitive pricing helped make your truck purchase a positive one. We appreciate your business and look forward to assisting you again in the future!

I came in without an appointment (as usual) and Jesse and

I came in without an appointment (as usual) and Jesse and Juan were able to get me in the line up for two recall, services, 45000 mile scheduled maintenance and an electrical glitch caused by the improper installation of a truck bed cap at another (now out of business truck accessory shop). It did take most of the day since there was quite long line ahead of me but there was plenty of coffee. I?m always greeted with a smile when I come in and have never been turned away. This not my first 5 star review for Gunn GMC and it probably won?t be my last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your continued trust and support! We're so glad Jesse and Juan were able to accommodate you for all your services, and we truly appreciate your patience. It’s great to know you enjoy the friendly atmosphere and coffee while you wait. We’re honored by your 5-star reviews and look forward to serving you again in the future!

The team at Gunn has yet again gone above and beyond in

The team at Gunn has yet again gone above and beyond in every aspect of my recent service. From start to finish, I was in good hands. Chad Worrel, Juan Flores, Alex Trejo.. Thank you for your Support, Expertise, and Commitment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that Chad, Juan, and Alex provided exceptional service and made your experience seamless. Our team is committed to offering the best support and expertise, and we truly appreciate your trust. We look forward to serving you again!

Dealership was great and very friendly.

Dealership was great and very friendly. Will recommend to all friends and family. Thank you for the great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your kind words and recommendation! We’re thrilled to hear you had a great experience with our friendly team. Providing exceptional service is our priority, and we’re grateful for the opportunity to assist you. Come back anytime!

Took longer than expected.

Took longer than expected. Four hours for an oil change and tire rotation. I guess for the $20 discount coupon I used, I was in it for the long haul. Still cheaper there than to do it myself so had to deal with the wait. Techs did not air my tires to spec either, left them as is. Standard service, nothing spectacular.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your feedback, and we're sorry that your experience took longer than expected. We always aim for efficiency and accuracy in service, and we'll make sure to address the tire pressure issue. Thank you for giving us the opportunity, and we hope to provide you with a quicker and more thorough service next time.

Great experience!

Great experience! This was the easiest car buying experience we have ever had, no games, no haggling. Would definitely recommend Gunn for your car buying needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for sharing your experience! We're thrilled to hear that your car buying process was smooth and hassle-free. Our team is dedicated to making sure every customer feels comfortable and valued. We appreciate your recommendation and look forward to serving you again!

I have purchased probably 15 vehicles from Gunn over the

I have purchased probably 15 vehicles from Gunn over the years always had a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust in us! We truly appreciate your loyalty and are thrilled to hear you've consistently had great experiences. It's always a pleasure serving you, and we look forward to helping you with your future vehicle needs!

When I arrived at the dealership, and they didn't have

When I arrived at the dealership, and they didn't have the exact truck I wanted so they offered to try and locate one at another dealership. The one they found exceeded my expectations. Randy was helpful in showing me how to sign up for OnStar. When I went to sign loan documents, I was not prepared to make decisions about extended warrant plan and other services, so I accepted the extended warranty. Later after I thought about it, I decided to cancel it, and Manny was helpful in making the arrangement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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