Tom Gibbs Chevrolet

I can depend on great service and have for over 20 years.Service has always been excellent.

I have bought three cars from Tom Gibbs Chevrolet and each purchase was easy and a great experience. From my salesman to the finance manager, to the service department and the girls in the office who did my tag work. I give them 5 stars. The free car washes are such a plus!

Today, I visited with my dealership for the Auto Butler Service for one of vehicles purchased here. I have been a customer since 2005 and I can honestly say that the professional and personal service I have been receiving all these years is second to none! It is worthy to note that the team at Tom Gibbs in the persons of Mike Nailor, Michael Bustler, Bill Atwood & Tom Gibbs himself, who know their business well, is the reason I keep coming back! Their professionalism has never waivered!

Recently purchased from this dealer, was not satisfied or nor would I recommend this dealer. Due your homework before you go there or they will take advantage of you especially with your trade, plan on being there ALL day, was never shown where the service department was or the parts department. Don’t ask for any extra accessories unless you like a good laugh. Your better off finding a different dealer even if you have to drive a little to get there.

Had a great experience with Tom Gibbs Chevrolet service team. I brought my car to another dealership first and they could not diagnose the problem. I was able to get in right away with Tom Gibbs and the technician was able to diagnose the problem in a timely fashion. Mike the service advisor kept me posted throughout the process and explained the issue I was experiencing. The pricing was very reasonable compared to what I have seen at other dealerships. I'll definitely be back again and will also try to buy my next car from Tom Gibbs Chevy. Great team. Thank you again!

Tom Gibbs Chevy has the best service department I've ever been to. I was greeted with a friendly smile by my service agent, they took good notes on everything that I wanted checked out on my car. They notified me that I could use a service shuttle to get a ride home instead of stay at the dealership during the diagnostic. My advisor called me a few hours later with some updates an explained the pricing and process over the phone. The pricing was reasonable compared to other shops I have been to, and the work was done in a timely and professional manner. On top of that, they also washed my car. I would definitely go to Tom Gibbs Chevrolet again in the future. Great people, great dealership

I went in today to have a diagnostic test done to my car because my air conditioner was not blowing cold air. You clearly could hear that the compressor was not coming on at all. My husband told me let them put it on diagnostic and we will go from there. So, after they do that they come and tell me that it is the Schrader Valve. I ask how much they tell me $334. I said do it, even though I thought it was a bit pricey. They then come out and tell me that the compressor was not coming on. I said I know that, he said why didn't you tell me that. I said to him What the xxxx do I have to tell you that for, you had it on the Diagnostic. So anyway I ended up paying $166. dollars, a discounted rate because they fixed a problem that was NOT THE PROBLEM. On top of that, I had a mechanic just check to see how much coolant was in the car yesterday and it was fine. I was then told that he must of bent the valve when he checked that so that's why I was being charged. So Full of xxxx. I will never go back there. Bad Business. While I was sitting in the waiting area, a little old lady sitting next to me was waiting for them to come out and tell here what was going on with her car. Well, the problem she thought she had was fine, but of course tried to get $700 out of her for tires. She originally said yes. I told her not to get the tires at this time, to go and let her son look at the car first, so she didn't get robbed also. They are crooks. I will never ever go back there. Should be ashamed of themselves. I should of listened to friends and co workers that had the same thing happen to them. Now they want over 900 for the compressor. No Way.

Don't get your car Serviced here!!! Brought it in for Diagnostics because Air Conditioner wasn't working. Told me it was the Shrader Valve. Charged me $344. Then came back out after they put that in and said it was the compressor. Of course it was the compressor, if you turned the car on, you could hear that it didn't come on. The service guy not mentioning names said well why didn't you tell me that, it would have been nice. Are you kidding me, they are suppose to be the professionals and brought it there to get diagnosed. Then had the nerve to say that whoever looked at the car to see if there was anti freeze, broke the valve. NO THEY DIDN'T. He also told me there was no anti freeze in the car. Also, a lie. The car when put on the meter had enough. So, I was charged 166 dollars because he gave me a discount. Imagine that, gave me a discount for something I never needed. I should of had them take the xxxx valve out and put the old one back in. Well, just so you know, I just got back from another dealer. The whole job cost 460, they gave me a quote of $950. What is the problem at this place. I will never go back. Also, an older lady was sitting in the waiting area there for a certain problem with her car. One of the service guys comes out and tells her that the problem that she came in for was okay, but that she needed over 700 in tires. Well, the poor lady didn't have anyone their with her, and was just forced into saying yes. I told her to tell them that you need to speak to your son first, and not to have it done today. Let your son make that decision with you. Well, thank god she did tell them not to do it. Her tires didn't even need changing yet. They should be ashamed of themselves doing this to people. Stay Away, Stay Far Away.

I just purchased my 2nd vehicle from Tom Gibbs Chevrolet and am extremely pleased. They are over an hour drive from my place in Orlando where I am surrounded by car dealers, but I would prefer to work with the team there, as I know I can count on the quality and service. If you want to work with a team you can trust, a team with complete professionalism, and get a good deal on a car, I highly recommend.

Tom Gibbs Chevy was nice to deal with throughout entire process. Chris was helpful and a pleasure to do business with. I would highly recommend this dealership