Skip to main content

Tom Gibbs Chevrolet

(419 reviews)
Visit Tom Gibbs Chevrolet
Sales hours: 12:00pm to 6:00pm
Service hours:
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
New (386) 270-0427 (386) 270-0427
Used (386) 270-0417 (386) 270-0417
Service (386) 270-0419 (386) 270-0419

Reviews

(419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Gibbs Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Thanks to Alex and the gang for taking care of my needs.

Thanks to Alex and the gang for taking care of my needs. Awesome dealer for corvette service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Poor service department management.

Poor service department management. My Suburban had just run out of its powertrain warranty by 30 or so miles. There was a loud, constant squeeze coming from inside the rear of the cabin. The first service manager agreed to investigate, to cover under the warranty and had thought he fixed the issue, but said to bring it back next oil change and if the squeak was still there they would fix it free of charge. I brought my suburban back for the next oil change, and a new service manager was in place. The new service manager firmly declined to cover any parts or labor cost to investigate and correct the squeak, going back on the original service manager’s promise. As such, I will no longer drive from St Augustine down to Palm Coast to have my suburban services at Tom Gibbs. Further, on my next Suburban purchase, I will not buy from Tom Gibbs. I will also share my experience with anyone who asks where to buy or have their next Chevy serviced. This single decision, with very low cost to the service department, to not do right by the customer, cost Tom Gibbs literally thousands of future dollars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cheyne and Zach have both been helpful to me with our

Cheyne and Zach have both been helpful to me with our have and service. I just got my first oil change and checkup. Everything went well and the waiting time was not bad at all. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely outstanding service—efficient, professional,

Absolutely outstanding service—efficient, professional, and courteous. The team exceeded expectations and made everything smooth and stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great time at the dealership.

I had a great time at the dealership. They answered all of questions about the vehicle .thanks for the help.i was treated with kindness. Thank u

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing!

Amazing!! They always take great care of us, from purchasing to service. Highly recommend them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased 2 Equinox and have them serviced at the

I have purchased 2 Equinox and have them serviced at the dealership. I am a satisfied customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Never had a bad experience with Tom Gibbs Chevrolet.

Never had a bad experience with Tom Gibbs Chevrolet. They're always friendly and professional, and they get you back on the road quickly. I always recommend them to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did a good job sold me a truck I wasn’t gonna buy

They did a good job sold me a truck I wasn’t gonna buy lol but I do love it so far so good as long as it holds up I will be a happy camper. Just wish they had a better interest rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service everyone is so helpful.

Great service everyone is so helpful. Like the shuttle. It helps not sitting there. Great team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.