Helfman Ford - Stafford

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

4.4
(258 reviews)
Visit Helfman Ford - Stafford
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 330-7678 (888) 330-7678
Used (281) 201-6056 (281) 201-6056
Service (888) 470-6390 (888) 470-6390

Inventory

See all 494 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2005.
Helfman Ford in StaffordTX also serving SugarlandTX and HoustonTX is proud to be an automotive leader in our area. Since opening our doors Helfman Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Ford or used car or truck we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit no credit or are a first time car buyer you can trust that Helfman Ford will get you into the car you want!
TODAY TOMORROW WHENEVER YOU NEED US HELFMAN IS HERE!

Service center

Phone number (888) 470-6390

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.4
(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
1.0

I dropped off my truck for oil change, two recalls and an

I dropped off my truck for oil change, two recalls and an unusual noise from the left side of the vehicle when gas pedal presses. They delivered the vehicle back to my home. No oil change reminder reset, no sticker on the windshield. And the noise I was concerned is still there. They gave me the paper work and bill for oil change, recalls and the alternator changed to clear the noise. But it appears no oil change performed and nothing done for the noise. Poor waste of time & money. Now they are asking me to bring the truck back to service center.

1.0

I dropped off my truck for oil change, two recalls and an

I dropped off my truck for oil change, two recalls and an unusual noise from the left side of the vehicle when gas pedal presses. They delivered the vehicle back to my home. No oil change reminder reset, no sticker on the windshield. And the noise I was concerned is still there. They gave me the paper work and bill for oil change, recalls and the alternator changed to clear the noise. But it appears no oil change performed and nothing done for the noise. Poor waste of time & money. Now they are asking me to bring the truck back to service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Helfman Ford

Great experience from start to finish. The waiting for paperwork was the only thing that took a while, but other than that, everything ran smoothly and with no issues.

5.0

Helfman Ford

Great experience from start to finish. The waiting for paperwork was the only thing that took a while, but other than that, everything ran smoothly and with no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Cynthia, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review
5.0

Used Car Shopping experience

Super great experience. Highly recommend if you are in the market for a used car.

5.0

Used Car Shopping experience

Super great experience. Highly recommend if you are in the market for a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
4.0

Good Buying Experience at Helfman Ford

Enjoyed my experience overall purchasing my vehicle. Brett did a great job having everything ready for when I came in for the test drive. Being a used vehicle, had a couple minor issues that could be fixed under warranty. Brett and his team did a good job addressing my concern promptly to ensure I was happy with my purchase. Would do business here again. Thanks again Brett!

4.0

Good Buying Experience at Helfman Ford

Enjoyed my experience overall purchasing my vehicle. Brett did a great job having everything ready for when I came in for the test drive. Being a used vehicle, had a couple minor issues that could be fixed under warranty. Brett and his team did a good job addressing my concern promptly to ensure I was happy with my purchase. Would do business here again. Thanks again Brett!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Anthony, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review
5.0

Brett Hebert made the whole process quick and easy.

Brett Hebert made the whole process quick and easy. I’ll be recommending anyone in the market to him

5.0

Brett Hebert made the whole process quick and easy.

Brett Hebert made the whole process quick and easy. I’ll be recommending anyone in the market to him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Chris was very helpful and straight up about everything.

Chris was very helpful and straight up about everything. No pressure from the F&I office. (Price was agreed upon over mail, already had financing pre-established). In and out in about an hour. One of the best car buying experiences I’ve ever had.

5.0

Chris was very helpful and straight up about everything.

Chris was very helpful and straight up about everything. No pressure from the F&I office. (Price was agreed upon over mail, already had financing pre-established). In and out in about an hour. One of the best car buying experiences I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Hellman Ford

I recently bought a Mustang for my 70 th birthday.Mike Hungate was my salesman and he did a super job in explaining all the bells and whistles in the car. When it was time to pick up the car he came with his own car and picked me up and brought me back to the dealership. Easter Sunday I had a problem putting my top up and reluctantly I called him for help. He was so gracious and walked me through the process until it went up. I know Mike will now be a good friend of mine and my travel car!!

5.0

Hellman Ford

I recently bought a Mustang for my 70 th birthday.Mike Hungate was my salesman and he did a super job in explaining all the bells and whistles in the car. When it was time to pick up the car he came with his own car and picked me up and brought me back to the dealership. Easter Sunday I had a problem putting my top up and reluctantly I called him for help. He was so gracious and walked me through the process until it went up. I know Mike will now be a good friend of mine and my travel car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Marianne, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review
5.0

Helfman Ford

Everyone was so helpful and kind. Fair offer on my trade-in, was not up charged and did not feel manipulated in any way. Great experience!

5.0

Helfman Ford

Everyone was so helpful and kind. Fair offer on my trade-in, was not up charged and did not feel manipulated in any way. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
1.0

Fix my wrecked car

The staff here is very rude . They are absolutely Prejudice. They did not want to help me at all. They call the police on us because we were talking about their poor service . Life is too short to have a small mind like these people . I would never buy a car from them nor would I use their device.

1.0

Fix my wrecked car

The staff here is very rude . They are absolutely Prejudice. They did not want to help me at all. They call the police on us because we were talking about their poor service . Life is too short to have a small mind like these people . I would never buy a car from them nor would I use their device.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Ronda, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Helfman Ford Inc. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to us when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Best regards, The Helfman Ford Team, (281) 240-3673

Show full review
5.0

Mark " Big Easy " was fantastic!!! I enjoyed it!!!

Mark " Big Easy " Harris was an absolute joy to buy my truck from. He was knowledgeable about all three vehicles he showed me. He presented me with the best car buying experience I have ever had.

5.0

Mark " Big Easy " was fantastic!!! I enjoyed it!!!

Mark " Big Easy " Harris was an absolute joy to buy my truck from. He was knowledgeable about all three vehicles he showed me. He presented me with the best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hello Christopher, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Helfman Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

Show full review
See all 258 reviews