Helfman Ford - Stafford

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4.7
(248 reviews)
Visit Helfman Ford - Stafford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 8:00am–3:00pm 9:00am–9:00pm
Sunday Closed Closed
New (888) 330-7678 (888) 330-7678
Used (281) 201-6056 (281) 201-6056
Service (888) 470-6390 (888) 470-6390

Inventory

See all 339 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2005.
Helfman Ford in StaffordTX also serving SugarlandTX and HoustonTX is proud to be an automotive leader in our area. Since opening our doors Helfman Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Ford or used car or truck we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit no credit or are a first time car buyer you can trust that Helfman Ford will get you into the car you want!
TODAY TOMORROW WHENEVER YOU NEED US HELFMAN IS HERE!

Service center

Phone number (888) 470-6390

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.7
(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Ver accommodating!

Awesome sales team. I was replacing a total loss vehicle and they held the truck I was buying while all the insurance was being worked out. They didn't have to do that. Reggie Sanders was great!

5.0

Helfman Ford - Tony Rushing - A++

I called Helfman Ford to inquire about ordering a new Ford Maverick and was put in touch with Mr. Tony Rushing. He exceeded my expectations in every way! He kept constant contact through text and emails and was very timely in requesting information and sending/routing forms. Received confirmation of order from Ford the same day. If the entire wait and then delivery processes are handled this way, with this level of communication, Helfman Ford and Mr. Rushing will definitely be getting my business again. Thank you.

Dealer response

Hi Jimmy, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

4.0

Mustang

It was a good buying experience at Helfman Ford. Eric had a strong knowledge of the vehicle we purchased.

Dealer response

Hi Vicki, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Helfman Ford Purchase

Brock and Gus were great from start to finish. I noticed excess air coming in the passenger side and called Brock after the purchase and he will take care of the issue. No problems!

Dealer response

Hi April, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

5.0

Good customer service, Friendly sales person

I have had very good experience there. My sales person Amir was very friendly. He helped me a lot through whole buying process. Dealership gave me good value for my trade-in. Overall very smooth transaction

Dealer response

Hi Kashif, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

5.0

Loved Fleet Manage Marcus!

Marcus the Fleet Manager helped me tremendously. I loved everything about the experience and his efficiency.

Dealer response

Hi Alisa, we are happy we could make your experience a positive one! At Helfman Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

1.0

Last oil change.

Last oil change... I mentioned I may have a oil leak. Please check it out. I was told "we're three weeks out" for that service. Just took in F-150 for yet another oil change. I said again, I have a oil leak under the hood. They wrote it down and said they would check it out. The service department called my office 2 hours later saying truck was ready to pick up. I picked up the truck and looked at their check up form. 1. engine oil filter needs to be replaced. 2. Front wipers need replaced. 3. "Cabin air filter of cabin ?" 4. "There's an oil leak, top engine". Again the check up form clearly states "check for leaks under hood" I would like to congratulate Helfman Ford for pointing out what's wrong with my vehicle. Perhaps times have changed, but in the past I would always get a phone call from a service advisor telling me what's wrong with the vehicle and if they should fix or replace. Now I know a new air filter is not included in a oil change, but why would they not call and get approval to replace? Windshield wipers and air filter are kind of important things that are normally handled during oil changes. Now I have a oil change (assuming they lubbed the chasis) but I have to either go fix the other two things on my own or take it back to them. Like I said - maybe times have changed but has the job role of a "SERVICE ADVISOR" changed ? I think not. When I asked about the oil leak, I was told they have to put a die in the oil to find where the leak is and they're 2-3 days out on that service. I asked if I could make an appointment - NO - those services are first come first serve. WOW! Looking for a dealer service department that actually offers SERVICE. Sorry when I take my vehicle to a mechanic and mention that I have things that need to be fixed, I don't expect to get a invoice along with a list of those same things that need to be fixed. Lastly, tires were all noted to be 35 psi. According to the on board computer the tires are all 36-38 psi. (did they even check them?) According to the "multi point inspection sheet" they never checked TPMS sensors, valves or caps. The form also suggests that nobody checked the fuel filter. Nobody ever asked if I wanted a tire rotation. Helfman used to be a premier dealership in Houston/Sugar Land/Stafford area. Now it's like rolling dice on a craps table. Last 3 visits to this dealership have been very disappointing. I will report back when I find a new dealership that is 4 star or better.

5.0

Incredible Customer Service from people who care.

From the moment you arrive you realize this is not a car dealership, it?s a wish factory. The genuine care and time taken at your own pace whether in a hurry or needing to test drive everything on the lot has never been more actualized. The employees from secretary to dale staff to finance team really want you to just have a good day while getting a great value on something you love and will be proud to drive home.

Dealer response

Hi Matthew, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

5.0

How about them EV Stangs!!!

Sales department was absolutely awesome. Would highly recommend dealership. Car is way beyond satisfaction.

5.0

Helfman ford is the best

The process was so easy amd quick. No games played. Upfront and honest. See Fred you will not be disappointed.

See all 248 reviews