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Helfman Ford - Stafford

(444 reviews)
Visit Helfman Ford - Stafford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 330-7678 (888) 330-7678
Used (281) 201-6056 (281) 201-6056
Service (888) 470-6390 (888) 470-6390

Inventory

See all 734 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2005.
Helfman Ford in StaffordTX also serving SugarlandTX and HoustonTX is proud to be an automotive leader in our area. Since opening our doors Helfman Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Ford or used car or truck we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit no credit or are a first time car buyer you can trust that Helfman Ford will get you into the car you want!
TODAY TOMORROW WHENEVER YOU NEED US HELFMAN IS HERE!

Service center

Phone number (888) 470-6390

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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worse service every left me SUV for oil change and radio

worse service every left me SUV for oil change and radio issue the only thing that was done was the radio issue. I called back on Saturday and waited 30 minutes on the phone to be told that the oil change was not done and there 2 hours wait for the oil change to be done then he goes and tell me he may be able to do it 1 hour i have funeral to go to but not have time to wait again. i have never had any problems with this dealership till now. so now I have to find time to drop off the vehicle again for oil change. I don't like taken to another place in case something happen they will have records of it. I try to schedule and online pick up and all the date are black out so i am not even to schedule a pick. I am not sure if the web site is mess up or something. Hopefully i will not have to find another dealership this close to home.

worse service every left me SUV for oil change and radio

worse service every left me SUV for oil change and radio issue the only thing that was done was the radio issue. I called back on Saturday and waited 30 minutes on the phone to be told that the oil change was not done and there 2 hours wait for the oil change to be done then he goes and tell me he may be able to do it 1 hour i have funeral to go to but not have time to wait again. i have never had any problems with this dealership till now. so now I have to find time to drop off the vehicle again for oil change. I don't like taken to another place in case something happen they will have records of it. I try to schedule and online pick up and all the date are black out so i am not even to schedule a pick. I am not sure if the web site is mess up or something. Hopefully i will not have to find another dealership this close to home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you if we still can. Please get in touch with us at your earliest convenience so we can work with you to improve this. We look forward to speaking with you soon. Best regards, The Helfman Ford Team, (281) 240-3673

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It was a smooth, easy, and pleasant experience purchasing

It was a smooth, easy, and pleasant experience purchasing a pre-owned vehicle from Helfman Ford. This was the third vehicle I have purchased from their dealership since 2010.

It was a smooth, easy, and pleasant experience purchasing

It was a smooth, easy, and pleasant experience purchasing a pre-owned vehicle from Helfman Ford. This was the third vehicle I have purchased from their dealership since 2010.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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We just purchased a truck from Helfman.

We just purchased a truck from Helfman. It was a hard to find color and model. Mike Hungate went the extra mile to ensure we got what we wanted. He personally went to pick up the vehicle to ensure it arrived perfectly. We definitely recommend Helfman Ford and Mike Hungate as your sales representative.

We just purchased a truck from Helfman.

We just purchased a truck from Helfman. It was a hard to find color and model. Mike Hungate went the extra mile to ensure we got what we wanted. He personally went to pick up the vehicle to ensure it arrived perfectly. We definitely recommend Helfman Ford and Mike Hungate as your sales representative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I bought a Ford Maverick hybrid from Helfman Ford in

I bought a Ford Maverick hybrid from Helfman Ford in Stafford. They had a good selection. Everything was easy.

I bought a Ford Maverick hybrid from Helfman Ford in

I bought a Ford Maverick hybrid from Helfman Ford in Stafford. They had a good selection. Everything was easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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As always Helfman Ford had given a great purchasing

As always Helfman Ford had given a great purchasing experience. This is my forth new F-150 purchased at this Ford Dealer since 2007. I like their services across the board. I trust them from new car salesman to mechanics for repairs. I have always had a great experience.

As always Helfman Ford had given a great purchasing

As always Helfman Ford had given a great purchasing experience. This is my forth new F-150 purchased at this Ford Dealer since 2007. I like their services across the board. I trust them from new car salesman to mechanics for repairs. I have always had a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Every part of the buying process was easy and well

Every part of the buying process was easy and well organized. I ordered my new Explorer and there were some delays due to the model year changeover. Both Helfman and Ford reached out to me on numerous occasions to inform me of the status of my vehicle. When I picked up the vehicle I was in and out of the dealership within an hour or less. There was not one hiccup or unnecessary delay as they had all the paperwork prepared when I arrived. If you want to purchase a car or truck hassle-free, Helfman Ford is the place to shop.

Every part of the buying process was easy and well

Every part of the buying process was easy and well organized. I ordered my new Explorer and there were some delays due to the model year changeover. Both Helfman and Ford reached out to me on numerous occasions to inform me of the status of my vehicle. When I picked up the vehicle I was in and out of the dealership within an hour or less. There was not one hiccup or unnecessary delay as they had all the paperwork prepared when I arrived. If you want to purchase a car or truck hassle-free, Helfman Ford is the place to shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people easy to work with clean showroom 3 vehicle

Great people easy to work with clean showroom 3 vehicle purchased fro them every time had a great experience sells person was great

Great people easy to work with clean showroom 3 vehicle

Great people easy to work with clean showroom 3 vehicle purchased fro them every time had a great experience sells person was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Buying a new car at this Helfman Ford Stafford was an

Buying a new car at this Helfman Ford Stafford was an easy experience! Everyone was friendly, efficient, and not pushy. Amir Z. was especially helpful. He patiently “walked” us through the various features of the car and answered all our questions which were many. He also gave us his phone number to call if we had any other questions. This was the second time we purchased a new car from Ford and both times we had a smooth experience without the sales people being pushy like some other dealerships are.

Buying a new car at this Helfman Ford Stafford was an

Buying a new car at this Helfman Ford Stafford was an easy experience! Everyone was friendly, efficient, and not pushy. Amir Z. was especially helpful. He patiently “walked” us through the various features of the car and answered all our questions which were many. He also gave us his phone number to call if we had any other questions. This was the second time we purchased a new car from Ford and both times we had a smooth experience without the sales people being pushy like some other dealerships are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helfman Ford is easy to work with.

Helfman Ford is easy to work with. My transaction was handled professionally and promptly. Fred Aquilar was very helpful in making the transaction easy.

Helfman Ford is easy to work with.

Helfman Ford is easy to work with. My transaction was handled professionally and promptly. Fred Aquilar was very helpful in making the transaction easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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One of the best things about this dealership is they

One of the best things about this dealership is they don't do useless add ons. Mike Hungate and Woody Villarreal were great with my order and delivery.

One of the best things about this dealership is they

One of the best things about this dealership is they don't do useless add ons. Mike Hungate and Woody Villarreal were great with my order and delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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