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(263 reviews)

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Very smooth transaction I did everything online,very good

Very smooth transaction I did everything online,very good communication and it?s the right pricing .very transparent when it come to price of the car.

Very smooth transaction I did everything online,very good

Very smooth transaction I did everything online,very good communication and it?s the right pricing .very transparent when it come to price of the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We do hope we can be of assistance in the future. Take care! Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com

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Tim W and the team at Gillman Subaru Southwest were very

Tim W and the team at Gillman Subaru Southwest were very easy to interact with and I found the experience to be very easy. I bought my second Subaru Crosstrek on July 4th. The team went above and beyond to ensure that I was a happy customer. And I am! Thank you Tim!

Tim W and the team at Gillman Subaru Southwest were very

Tim W and the team at Gillman Subaru Southwest were very easy to interact with and I found the experience to be very easy. I bought my second Subaru Crosstrek on July 4th. The team went above and beyond to ensure that I was a happy customer. And I am! Thank you Tim!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They let us see each car we wanted to look at and take

They let us see each car we wanted to look at and take our time in deciding. Jose was trustworthy, honest, and patient. I have no complaints. Will be coming back one day.

They let us see each car we wanted to look at and take

They let us see each car we wanted to look at and take our time in deciding. Jose was trustworthy, honest, and patient. I have no complaints. Will be coming back one day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They make it easy to get your car serviced.

They make it easy to get your car serviced. They get you in and out quickly and provide free snacks, coffee, phone chargers and water.

They make it easy to get your car serviced.

They make it easy to get your car serviced. They get you in and out quickly and provide free snacks, coffee, phone chargers and water.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Richard York, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Roger Reyna Service Manager Gillman Subaru Southwest (713) 776-6300 sswservice@gillmanauto.com

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Every person I dealt with was friendly and helpful.

Every person I dealt with was friendly and helpful. It made for a relaxing experience in choosing a car. I also appreciated that it was a very efficient process.

Every person I dealt with was friendly and helpful.

Every person I dealt with was friendly and helpful. It made for a relaxing experience in choosing a car. I also appreciated that it was a very efficient process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Diane Haukness, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com

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As well as could be expected for purchasing a new

As well as could be expected for purchasing a new vehicle. No pushy or overly aggressive sales person, I felt the dealership was honest about pricing and how much they could take off. I was surprised they did not offer or bring up the advertised on-line discount, I had to request the discount myself and produce a copy of it as well.

As well as could be expected for purchasing a new

As well as could be expected for purchasing a new vehicle. No pushy or overly aggressive sales person, I felt the dealership was honest about pricing and how much they could take off. I was surprised they did not offer or bring up the advertised on-line discount, I had to request the discount myself and produce a copy of it as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rob & Izzy, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day. Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com

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Jalil Lahlali walked me through the entire process of

Jalil Lahlali walked me through the entire process of purchasing my new car. He was outstanding, knowledgeable, and patient with my many questions. When I received the car, he went over the entire driving process and features. I give Jalil a 10 out of 10!!

Jalil Lahlali walked me through the entire process of

Jalil Lahlali walked me through the entire process of purchasing my new car. He was outstanding, knowledgeable, and patient with my many questions. When I received the car, he went over the entire driving process and features. I give Jalil a 10 out of 10!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mary Watson, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care! Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com

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Came for service, spoke with the service tech.

Came for service, spoke with the service tech. He kept me informed with what was done and explained the there was a malfunctioning sensor. He let me know that the sensor would be ordered and he would call me when it came in to schedule the installation. He explained what is needed for the repair.

Came for service, spoke with the service tech.

Came for service, spoke with the service tech. He kept me informed with what was done and explained the there was a malfunctioning sensor. He let me know that the sensor would be ordered and he would call me when it came in to schedule the installation. He explained what is needed for the repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Randy Johnson, thank you; we appreciate your feedback! We can't wait to see you again, have a great day. Roger Reyna Service Manager Gillman Subaru Southwest (713) 776-6300 sswservice@gillmanauto.com

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I had a great experience buying a vehicle from this

I had a great experience buying a vehicle from this dealership a couple of months ago I had to bring it in last week for them to check out the AC They made an appointment for me to bring it in and when I arrived I was greeted and checked out my car They supplied me with a new Subaru loaner which was really awesome for them to do since I had purchased a used vehicle from them but I was treated great and my car was finished in a timely manner and I returned to pick it up This is the best dealership I have ever dealt with They have me as a customer for life AWESOME PEOPLE!!!

I had a great experience buying a vehicle from this

I had a great experience buying a vehicle from this dealership a couple of months ago I had to bring it in last week for them to check out the AC They made an appointment for me to bring it in and when I arrived I was greeted and checked out my car They supplied me with a new Subaru loaner which was really awesome for them to do since I had purchased a used vehicle from them but I was treated great and my car was finished in a timely manner and I returned to pick it up This is the best dealership I have ever dealt with They have me as a customer for life AWESOME PEOPLE!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael Bordelon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gillman Subaru Southwest. We can't wait to see you again, have a great day. Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com

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John Nguyen he the great person help us buy our first car

John Nguyen he the great person help us buy our first car without any problem and the process really smooth, service is really nice.If you don?t know any English they will help you like me I doesn?t know English but John he help me find a car in Vietnamese.

John Nguyen he the great person help us buy our first car

John Nguyen he the great person help us buy our first car without any problem and the process really smooth, service is really nice.If you don?t know any English they will help you like me I doesn?t know English but John he help me find a car in Vietnamese.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Quoc Nguyen, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you. Take care and have a great day. Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com

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