Central Houston Nissan

4.3
(1,386 reviews)
Visit Central Houston Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–9:00pm
Tuesday 7:00am–7:00pm 9:00am–9:00pm
Wednesday 7:00am–7:00pm 9:00am–9:00pm
Thursday 7:00am–7:00pm 9:00am–9:00pm
Friday 7:00am–7:00pm 9:00am–9:00pm
Saturday 7:00am–4:00pm 9:00am–9:00pm
Sunday Closed Closed
New (877) 661-3047 (877) 661-3047
Used (877) 546-0302 (877) 546-0302
Service (888) 345-4252 (888) 345-4252

Inventory

See all 165 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2012.
From the time you enter our showroom to when you service your Nissan with us you can expect to be treated like family. Because your satisfaction is our #1 priority we pride ourselves on offering an extensive selection of new pre-owned and certified pre-owned Nissan vehicles to choose from. We also offer great lease specials and financing options to suit your needs along with expert service to keep your Nissan on the road for years to come.
All Roads Lead To Central Houston Nissan

Service center

Phone number (888) 345-4252

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.3
(1,386 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

I called, to verify a car I found online, was actually on...

I called, to verify a car I found online, was actually on the car lot. They said it was there. I drove 60 miles, to find out it was not there. Then the sales man tried to sell me a car that was two times the price of the one I went to see.

Dealer response

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We hope you are willing to give us another chance. Please reach out to us so we can work towards a resolution. James Adams Owner Loyalty Manager experience@centralhoustonnissan.com

5.0

Kind Compassionate Excellent people here. They work with...

Kind Compassionate Excellent people here. They work with your situation to help you get into a nice vehicle. Good car buying experience. 😊

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan! If you have any further questions, please give us a call. We're always happy to help! Take care!

5.0

Excellent service. Thanks for your help in the...

Excellent service. Thanks for your help in the maintenance of my vehicle, good job thanks

Dealer response

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2.0

Even though my buying experience was very easy , I would...

Even though my buying experience was very easy , I would never buy another vehicle from this dealer . Bruce was helpful as he could of been but I felt with the issues a manager should of stepped in . I bought my car July 3rd and I have had minor issues with my 2021 Nissan Armada since I bought it. 2 weeks after I bought it I noticed the trim was bubbling I contacted the dealership which took a while to get in Bruce fir the most part kept me updated , and August 23rd they got my vehicle in . They had it to August 23rd through September 2nd the Issues I’m having with it were never resolved (nothing could be found wrong with it ) I thought the wrap around the trim was resolved to see days later it was in worst condition than when I left it. After numerous calls and no call backs except from Bruce to let him know what was going on James Adams responded via email September 10th “ We do apologize for the issues that you are having. Currently they are trying find ways to complete the black effect. Wrapping chrome is a difficult thing to do but they are exploring all options so that won’t become a reoccurring event. Once all the manager know the best possible option we will be reaching out to you.” With my experience with this dealership I’m very disappointed in . I have looked in other options to see if I myself can resolve the wrap issue abs will be taking my vehicle to the Waco Nissan dealership to hopefully have the maintenance issues resolved . So I will update review if this ever resolved .

Dealer response

Hi, we regret to hear that you had this experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact James Adams, Owner Loyalty Manager, experience@centralhoustonnissan.com so we can work towards a resolution. We look forward to hearing from you. Take care!

5.0

JC was really helpful. His customerService was great and...

JC was really helpful. His customer Service was great and I was done in no time.

Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Central Houston Nissan. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

5.0

JC WAS VERY KNOWLEDGEABLE AND HELPED MEET ALL MY NEEDS....

JC WAS VERY KNOWLEDGEABLE AND HELPED MEET ALL MY NEEDS. ALSO RESPECTFUL AND KIND. I WILL DEFINITELY ASK FOR HIM AGAIN

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Central Houston Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

5.0

I was really impressed with my sales Consultant Hope...

I was really impressed with my sales Consultant Hope Roach. She was so sweet and she answers every question I asked about my new car.

Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan!

1.0

Disappointed with the fact that the advertised price was...

Disappointed with the fact that the advertised price was not the price. $5,400 in dealer prep and add in’s. All part of the typical game dealerships play. Show a low price to get you there simply to waste my time. Spent half a day with nothing to show for it other than frustration and disappointment.

Dealer response

Hi Doylelowry, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

5.0

JC was wonderful and very helpful and took great care of...

JC was wonderful and very helpful and took great care of my needs. He assisted with getting all my questions answered with regards to my warranty

Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

2.0

The customer service is horrible from pulling in and...

The customer service is horrible from pulling in and waiting & waiting on a service rep to come out is simply poor customer service. Finally when a rep came out never introduce himself. Never checked in once afterwards. A guy said he worked for Nissan & stated he was considered the Nissan police would like to address the problem. Really he was trying to sell me a car I told him I wasn’t interested he was done talking. I asked the cashier did she know his name she stated no but he try & sell all service customers cars. He said his name is Kevin KP really trying to sell me a car the Nissan police. I’m always waiting & waiting I guess it’s time to switch dealerships. New facility & horrible customer service.

Dealer response

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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