Central Houston Nissan

I had been driving a Nissan Altima for three years. I was in the market to look for another Nisssan, but was in no rush to make any decisions. I stopped into Baker Nissan South one evening after work and met Chris Bennett. I told him that I was not in any hurry to make a decision and that I just wanted to explore my options. He offered great advice and help me narrow down my decision to one car that would work the best for me. We test drive the car and he provided all the information possible about the 2013 altima and everything I would need to know about it. When I left, I was worried that I would be hassled for the next several weeks about purchasing the car. I heard from Chris every now and then to tell me about certain specials, or to ask if I had any questions. I never felt bothered by these phone calls. When it came time that I was ready to buy the car, I called around to many places to see where I could get the best deal. Chris got back to me really quickly with all the information I had asked for and the best deal. I told him that I would be coming in that evening. When I got there, the exact car I wanted was parked out front. It had been cleaned, detailed, and the windows had been tinted. We sat down to discuss option and I decided to purchase the car. He was helpful throughout the whole process and made sure that everything went smoothly. There were no hidden surprises. The weeks following my purchase of the car, he continued to call to check on me and the car. He offered his help and support with the navigation system and figuring out the features of my new car. It really was a great experience to work with him, and in the future I will recommend his buisness to anyone in the market for a Nissan.

This was the first used car I have ever purchased. Mohit Virk made the experience very pleasant. In the beginning there was a dealer admitted mistake that was posted on the internet. Although I did not get the internet price I felt the deal that Mohit was able to offer was still fair. He knew nothing of the advertisement when I came to visit. With his efforts and diligence he retained me as a customer. Three months before I purchased a 2013 Z370 from Baker Nissan North. I wished I had visited Nissan South and met Mo for that transaction as well.

Alfred Garcia was a man of his word told me to come in and get a new car and within an hour I was signing my paperwork for my new car best experience ever thanks so much

Chris Bennett is the reason we keep coming back to Baker Nissan South. He makes buying a car easy. we tell him what we want in a car, He works his butt off to find it. we buy it. Thanks for another great experience.

Alfred was very calm and knowledgeable -- patient and kind. Didn't feel pressured at all. He helped me buy the exact car I wanted. I couldn't be happier with the experience. Everyone we met -- including James the financing guy -- was terrific.

Ed was very knowledgable about the vehicles he was selling. He was very friendly, and professional, and made me feel welcome. Once he helped me find the right vehicle for me he sat in the car with me and showed me all the features and how to use everything. I will definitely recommend this dealership to my friends and family and tell them to go see Ed.

As the owner of a Nissan Frontier for 10 years and deciding it was time to begin looking for a new vehicle, I decided to visit Baker Nissan South. I was assisted during my visit by Chris Bennett, Ed Jackson and Edy Woodward. I appreciate the time, information and assistance each of them gave me. They made my visit a pleasant experience and my decision to purchase my new 2012 Nissan Frontier an easy one. I also appreciated Steve Dean's personal thank you before I left.

This was by far the WORST experience ever searching for a new car for my daughter! Long story, but I do not want to miss anything. It started off with the salesman Joseph not return calls regarding online inventory after I emailed all my personal info and filling out online finance application. I had to call him three different times only to be told he was busy with customers and forgot to return my calls. (I was a potential customer as well…DUH) Then I called to complain to manager TJ and he left me on hold FOREVER! Called back and he said he was busy. Called the next day and I complained to Anthony, finance manager, that my info had been ran to multiple banks for approval and I never even had a salesman to help me. He apologized and said that wasn’t true and he would personally take care of me. Told him I was dealing with another dealership and would like to compare prices. I said he understood and to come by on Saturday. I went by dealership on Saturday at 1:00pm but Anthony was busy. I met salesman Corey and asked if he could show me vehicle while I wait for Anthony. He was very playful, cheery, and telling me he is new from Louisiana. He really sold me on a car for my daughter. After waiting a few hours, I told them I will leave and come back with my daughter. Came back at 5:00pm and they still did not have time. My daughter and I walked the lot looking at cars and I motioned for Corey to come show me car. He shook his head no. When we walked back to the building, I asked why he didn’t come so he could get stock #. He told me he was not walking back out there. By this time I am fuming! I had to ask for my daughter’s key for her trade in car several times. I finally got the keys back and said I was going to other dealership. Said goodbye and Corey just looked at me without saying a word. I looked back in front of everyone and asked why he didn’t even have the common courtesy to say goodbye. He said goodbye with a frown. As I was driving off, Damarcus came out to stop me and gave me numbers for car for my daughter and finance rate. I told him I am going to other dealership to see what they can do, but if I came back, Corey is not to get the sale! He was rude and very unprofessional. I am in sales and would never treat a customer like he did. I am a big stickler about customer service. Damarcus apologized profusely for Corey’s behavior and said he would take care of me if I came back. Well, after my HORRIBLE experience, Fernando and Benjamin over at Sterling McCall Nissan made everything better! I purchased my daughter a 2013 Versa SL! Top of the line model! The payments are where I needed them to be and everyone over there were so professional. Got top dollar for my trade in too. All the other salesmen congratulated us on my new purchase and shook our hands. It was the most wonderful experience! Baker Jackson Nissan needs their staff to train and learn from Sterling McCall Nissan how to treat customers.

Chris and Steve were personable, honest, direct, helpful in giving answers and directions on my car decision. They allowed me to take the car by myself and explore which meant a great deal.

We had a stress-free, pressure free buying experience at this dealership. I can only hope that we have similar great service experience. My thanks to Benson and Tony Marinoni.