Reviews
Central Houston Nissan rocks , Nick Mullas is Fabulous !
I have been in search of my Nissan Rogue for couple of months. initially I was little skeptical when I walked into the Central Houston Nissan. But I was lucky as I was introduced to Nick Mullas. Man what a wonderful dealer he is , he was very detailed, explained me all the aspect of the car. He cleared all my doubts, allowed me to take a look under the hood again detailing the Nissan 167 pt Certification process. When we took the car for test drive, I almost made my mind on the car as it was very well maintained. Nick Mullas again explained about the overall buying process, clarified all my doubts. Even after the sale Nick Mullas followed up with me ensuring that all of questions on the car were answered , he also got me a follow up appointment for a quick service after a week of my car purchase to get some small issue which I noticed to be fixed. Look no further for your Nissan car purchase , Central Houston Nissan rocks , Nick Mullas is Fabulous !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vaidyap, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan!
"Nick Mullas Got me a good deal"
Believe it or not I went to the dealership on referral to a specific salesman. However he was not there but Nick stepped up and help me out. He knows his business and very attentive to the customer needs and requests. He will go that extra mile to ensure you have a good purchasing experience. Thanks Nick!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Mr. Mak, we are glad we could help!
Not a very positive experience
We were mislead by something as simple as a set of floor mats. We have yet to receive them despite Jeffery Restrepo saying that they are in the mail. I even called a manager, but no response. I will never purchase another vehicle from this dealership neither would I recommend them. This is just a simple request that they agreed to grant. I could've taken it if they would've just said no, we aren't going to give you new floor mats.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Me, we're disappointed to hear of the negative experience you had at our location.
I got an Awesome deal on my 2018 Nissan Titan.I went...
I got an Awesome deal on my 2018 Nissan Titan. I went back to talk with them about the items promised as part of the deal & Nick Mullas helped me quickly & gave Great Customer Service. I’m so happy I even brought my son here to get his 2018 Impala. Central Houston Nissan & Nick Mullas Has Exceeded My Every Expectation .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nick Mullas was very, very helpful! I came in to get a...
Nick Mullas was very, very helpful! I came in to get a final inspection for my car, got my tires checked, got my wheels balanced, they fixed my key because it wasn't cut right & I got a wash!! Thank you so much for helping me out, Nick! I appreciate it. Also, Jeffrey Restrepo is the one who sold me the car. He did an amazing job & worked with me to get this car I love so much!! He was a big help to getting my car! Thank you so much, Jeff!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Throughout this whole process they’ve made it pretty...
Throughout this whole process they’ve made it pretty easy and they’re very patient since I am a very big pain to deal with when I buy a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joshlclark13, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan!
Nick was excellent! I am trying to purchase my first car,...
Nick was excellent! I am trying to purchase my first car, and Nick made sure to answer any questions I may have had about the buying process. He took me out on three test drives and really aimed to help me understand how to make the best purchase for what I need. Although I didn’t purchase a car that day, Nick provided a very informative visit for me and has earned my business for when I’m ready to purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I came back to the dealer to fix my license plate, Nick's...
I came back to the dealer to fix my license plate, Nick's got it fix. He is a good customer service. Please see Nick Mullas. His Customer Service Is On Point! 110% Satisfied Customer Here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible Crooks
On 21 December 2019 I went to SOUTH CENTRAL NISSAN DEALERSHIP to have my 2018 vehicle serviced as a CUSTOMER and left a Victim of fraud …......I'll just list my ordeal ---Arrived at service desk Chris (service adviser) at 1300 and was met and escorted to sales floor by Nissan Product Specialist Rashad Johnson ---During the next 5 ½ hours I was promised a portion of Rashad's commission check. Free gas every Saturday, free car washes, free oil changes to name a few ---Sales Manager Aaron Martinez tried ridiculously hard to convince me to have my Car repossessed by telling me “my credit score would not be affected because the new car would offset” ---Aaron Martinez applied for a credit card(which was approved) without my knowledge or consent. Sounds like fraud to me. He told me Nissan created the card to help people with their down payment. ---Johnson and Martinez led me to believe that my car would be accepted as a trade. I found out Monday morning that the trade did not happen. ---ANA LILIA DIAZ said the company no longer give paper copies so they give your paperwork on a flash drive. How do I know the something wasn't added after I signed????? ---I get home and load the flash drive to my dismay...I was charged 26,620.00 for a car that was public ally priced $15,818 (and also the price we agreed on) with a trade in ---Monday morning I go back to discuss the contents on the flash drive and it was then I realized I was(am)a victim of a SCAM After an embarrassing and emotional confrontation with some other employee the sale should be dissolved. However I received a thank you note today 12/25 for Purchasing a new vehicle. So at this point I don't know what else may have been done. At one point Martinez said he would have the new car towed to my home. I AT NO POINT told anyone of the people I encountered at this crime scene(Central Houston Nissan)I wanted or needed a new car. I am appalled and horribly disgusted with the service these crooks provided to me. Although I was not looking for a new car I will try very very hard to buy another because I am no longer a Nissan fan...Oh...I forgot to mention I am a 56 year old U S Veteran whose only income is disability compensation ....smh
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen Boyd, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
I purchased a car from them on 12/14/19 since my purchase...
I purchased a car from them on 12/14/19 since my purchase the car has had to be towed twice to them. Each time they assured me the problem was fixed but it wasn’t. Just got the car back again yesterday (12/24/19) and again today (12/25/19) it has the same issue with its power steering. Car was purchased as a second car for my daughter but after all this headache with them. This is not worth it. Used sales manager seems so detached from what’s really happening.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Antoine Geffrard, we regret to hear that you are displeased with your recent experience with us.