I am local customer that has bought quite a few vehicles from this dealership. Recently I was in for some routine service work; while standing in the lobby,... the owner, Chuck Brown walked right past me without even acknowledging me. Not even a nod my way. My salesperson, who has sold me my last 3-4 vehicles came walking thru and barely acknowledged me, and only after I greeted him. This was a week day and they were not busy. The kicker; I was in to have my oil Changed and tires rotated. Even though I paid for this service, the technician opted not to rotate my tires. This is the second time this has happened to me at this dealership. Sad to say, Chuck Brown Ford has sold this local the last vehicle!!
Traveling from San Antonio and had problem with our Ford 150 truck. The guys took our vehicle right in and had it repaired for us without a long wait.... They were very professional and polite. Was very concerned Made us feel real good to be there. After they were done gave us blessings for a safe trip. Funny thing years ago I had car problems in the same area and drove to Ford and the treatment was the same. Bunch of awesome guys. God Bless you all. Merry Christmas��
Excellent response time and help with quoting my trade in.
ALL OF THE EMPLOYEES ARE VERY COURTEOUS KNOWLEDGEABLE AND FRIENDLY EXCELLENT EXPERIENCE WOULL HIGHLY RECOMMENDED THEM FOR ANY AUTOMOTVE SERVICES YOULL... NEEDED IAM THANKFUL AND APPRECIATIVE SCHULENBURG HAS THIS MAGNIFICENT DEALERSHIP ��������
My wife and I recently purchased a vehicle from this dealership. First of all let me say that our salesman Travis was very friendly and straightforward.... In contast, we had to sit down with the actual owner (Chuck Brown) in order to close on the purchase of the vehicle. First and foremost he did not acknowledge us in any way and/or say hello or shake hands when he entered the office. He had us sign the paperwork and got up from the desk and walked out without saying thank you for your business or anything close. Very unfriendly person and I will NEVER purchase anything from this dealership or set foot on the property again. I urge you to look closely at this man and this dealership.
I was extremely impressed with Chuck Brown Ford for my truck buying experience. I had been to a few different dealers here in Houston to purchase a new... F-150, and felt haggled. A co-worker suggested calling Chuck Brown, so I thought I'd give it a try. I spoke with both Chuck and Tommy, and finally felt like someone was being honest with me. Will never buy another vehicle in Houston again. They even offered to deliver my new truck to me! Definitely worth giving these guys a call!
This dealership does not do honest business in my opinion. There is no communication between sales people, and I was very disappointed with my experience.
Coy and the gang at Chuck Brown did a great job getting me the truck and all the goodies I wanted on it it a very timely manner. Great buying experience... and I would definitely buy from them again!
I previously bought a vehicle from Chuck Brown Ford. I have to say it was the easiest purchase I ever made. Coy Romine made it very simple for me to purchase... my new vehicle. I will definitely say, if you need a vehicle go see Chuck Brown Ford!!
Casey, thank you for taking the time to leave us this wonderful feedback! We're glad to know that we provided you with the easiest vehicle purchase ex...perience you've ever had! We will be sure to pass along your comments to Coy and f there is anything more we can do for you please come back and see us any time! Take care! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | email@example.com
Bought a mustang from this dealership and they were amazing with helping me buy it and making my decision. Highly reccomend. My salesman was coy and he... is an amazing guy! They offered me so much help compared to other dealerships.
Troy, thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right ...decision. I am happy to hear about your positive experience with us. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | firstname.lastname@example.org