Reviews

Average Ratings

4.8
309 lifetime reviews.
  • service at Audi Central

    Excellent. In all categories. Quick and easy. Service was perfect.

    Dealer Response

    Suzanne, thank you for the 5-star rating! We are happy to read our team took great care of you!


    Show Full Review

    Excellent. In all categories. Quick and easy. Service was perfect.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Suzanne, thank you for the 5-star rating! We are happy to read our team took great care of you!


    Hide Full Review
  • Audi central houston

    They're professional with amazing customer service


    Show Full Review

    They're professional with amazing customer service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Audi repair

    Very good. For some reason, this "review format requires 50 characters. Fix that.

    Dealer Response

    D Evans, we thank you for the review. We are happy your repair went well. If there is more we can do to improve your experience, please let us know.


    Show Full Review

    Very good. For some reason, this "review format requires 50 characters. Fix that.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    D Evans, we thank you for the review. We are happy your repair went well. If there is more we can do to improve your experience, please let us know.


    Hide Full Review
  • Worst Service Department

    Once again the service department did not do their job. My car suffered water damage during Hurricane Harvey! I took my Q5 for repairs on the leak...

    Dealer Response

    Hello Sharon and thank you for allowing us to resolve the issue. Joe Mussarra, our service Manager is personally handling this for you.


    Show Full Review

    Once again the service department did not do their job. My car suffered water damage during Hurricane Harvey! I took my Q5 for repairs on the leaking sunroof, kept my car for almost a month. Tore out the sunscreen when it was only hanging from the right side. Unbelievable how this service department works. How can they take advantage of people like that. I'm out $3323.00 that I paid for repairs and they were not done! Please do not take your vehicle here.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Sharon and thank you for allowing us to resolve the issue. Joe Mussarra, our service Manager is personally handling this for you.


    Hide Full Review
  • Service

    Alberto was very helpful. He took me through the whole process and made sure I understood what my car needed. Great attitude.

    Dealer Response

    Nora, thank you for the wonderful review. We are happy to read Alberto met your highest standards.


    Show Full Review

    Alberto was very helpful. He took me through the whole process and made sure I understood what my car needed. Great attitude.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nora, thank you for the wonderful review. We are happy to read Alberto met your highest standards.


    Hide Full Review
  • Audi Central Houston

    Very knowledgeable and helpful service team. Courteous and friendly attendants.

    Dealer Response

    Burton, thank you for the wonderful review. We are pleased to read our team met your highest standards. We will pass your praise along to our team.


    Show Full Review

    Very knowledgeable and helpful service team. Courteous and friendly attendants.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Burton, thank you for the wonderful review. We are pleased to read our team met your highest standards. We will pass your praise along to our team.


    Hide Full Review
  • 35 K service

    Customer service representative was very organized and exceeded expectations

    Dealer Response

    Richard, thank you for the wonderful review. We are pleased to read our team met your highest standards. We look forward to working with you again...


    Show Full Review

    Customer service representative was very organized and exceeded expectations

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for the wonderful review. We are pleased to read our team met your highest standards. We look forward to working with you again during your next service visit.


    Hide Full Review
  • Terrific!

    Great service, waived fees on a cosmetic repair attempted, but not 100% successful.

    Dealer Response

    Lisa, thank you for the lovely review. We are pleased to read our team took great care of you!


    Show Full Review

    Great service, waived fees on a cosmetic repair attempted, but not 100% successful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa, thank you for the lovely review. We are pleased to read our team took great care of you!


    Hide Full Review
  • Friendly staff

    Great service and the salesman was helpful and fast

    Dealer Response

    Marvin, we are delighted to read our team took great care of you! Thank you for your business.


    Show Full Review

    Great service and the salesman was helpful and fast

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marvin, we are delighted to read our team took great care of you! Thank you for your business.


    Hide Full Review
  • Car Maintenance

    Great service and very polite and accommodating service person Alberto

    Dealer Response

    Barbara, thank you for the lovely review of your experience with Alberto. We are delighted to read he met your highest standards.


    Show Full Review

    Great service and very polite and accommodating service person Alberto

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara, thank you for the lovely review of your experience with Alberto. We are delighted to read he met your highest standards.


    Hide Full Review