Reviews
Average Ratings
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FEATURED REVIEW
service at Audi CentralJuly 7, 2017Excellent. In all categories. Quick and easy. Service was perfect.
Dealer Response Suzanne, thank you for the 5-star rating! We are happy to read our team took great care of you!
Show Full ReviewExcellent. In all categories. Quick and easy. Service was perfect.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Suzanne, thank you for the 5-star rating! We are happy to read our team took great care of you!
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Audi central houstonSeptember 20, 2017
They're professional with amazing customer service
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?
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Audi repairSeptember 18, 2017
Very good. For some reason, this "review format requires 50 characters. Fix that.
Dealer Response D Evans, we thank you for the review. We are happy your repair went well. If there is more we can do to improve your experience, please let us know.
Show Full ReviewVery good. For some reason, this "review format requires 50 characters. Fix that.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response D Evans, we thank you for the review. We are happy your repair went well. If there is more we can do to improve your experience, please let us know.
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Worst Service DepartmentSeptember 5, 2017
Once again the service department did not do their job. My car suffered water damage during Hurricane Harvey! I took my Q5 for repairs on the leak...
Dealer Response Hello Sharon and thank you for allowing us to resolve the issue. Joe Mussarra, our service Manager is personally handling this for you.
Show Full ReviewOnce again the service department did not do their job. My car suffered water damage during Hurricane Harvey! I took my Q5 for repairs on the leaking sunroof, kept my car for almost a month. Tore out the sunscreen when it was only hanging from the right side. Unbelievable how this service department works. How can they take advantage of people like that. I'm out $3323.00 that I paid for repairs and they were not done! Please do not take your vehicle here.
Does not recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Hello Sharon and thank you for allowing us to resolve the issue. Joe Mussarra, our service Manager is personally handling this for you.
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ServiceAugust 25, 2017
Alberto was very helpful. He took me through the whole process and made sure I understood what my car needed. Great attitude.
Dealer Response Nora, thank you for the wonderful review. We are happy to read Alberto met your highest standards.
Show Full ReviewAlberto was very helpful. He took me through the whole process and made sure I understood what my car needed. Great attitude.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Nora, thank you for the wonderful review. We are happy to read Alberto met your highest standards.
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Audi Central HoustonAugust 23, 2017
Very knowledgeable and helpful service team. Courteous and friendly attendants.
Dealer Response Burton, thank you for the wonderful review. We are pleased to read our team met your highest standards. We will pass your praise along to our team.
Show Full ReviewVery knowledgeable and helpful service team. Courteous and friendly attendants.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Burton, thank you for the wonderful review. We are pleased to read our team met your highest standards. We will pass your praise along to our team.
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35 K serviceAugust 23, 2017
Customer service representative was very organized and exceeded expectations
Dealer Response Richard, thank you for the wonderful review. We are pleased to read our team met your highest standards. We look forward to working with you again...
Show Full ReviewCustomer service representative was very organized and exceeded expectations
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Richard, thank you for the wonderful review. We are pleased to read our team met your highest standards. We look forward to working with you again during your next service visit.
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Terrific!August 18, 2017
Great service, waived fees on a cosmetic repair attempted, but not 100% successful.
Dealer Response Lisa, thank you for the lovely review. We are pleased to read our team took great care of you!
Show Full ReviewGreat service, waived fees on a cosmetic repair attempted, but not 100% successful.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Lisa, thank you for the lovely review. We are pleased to read our team took great care of you!
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Friendly staffAugust 10, 2017
Great service and the salesman was helpful and fast
Dealer Response Marvin, we are delighted to read our team took great care of you! Thank you for your business.
Show Full ReviewGreat service and the salesman was helpful and fast
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Marvin, we are delighted to read our team took great care of you! Thank you for your business.
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Car MaintenanceAugust 9, 2017
Great service and very polite and accommodating service person Alberto
Dealer Response Barbara, thank you for the lovely review of your experience with Alberto. We are delighted to read he met your highest standards.
Show Full ReviewGreat service and very polite and accommodating service person Alberto
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Barbara, thank you for the lovely review of your experience with Alberto. We are delighted to read he met your highest standards.
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