Reviews
Never heard from them about the car about the financing
Never heard from them about the car about the financing nothing nothing gonna call no email
Never heard from them about the car about the financing
Never heard from them about the car about the financing nothing nothing gonna call no email
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We would like the opportunity to address your concerns. Please reach out to us directly at (855) 627-5368 when you have a chance. Thank you, and we look forward to hearing from you.
Very good experience,buying a car.
Very good experience,buying a car.very professional salesmen, knowledgeable and pleasant.the whole procedure was shorter than what I expected. The Audi q5 was clean and well prepared.
Very good experience,buying a car.
Very good experience,buying a car.very professional salesmen, knowledgeable and pleasant.the whole procedure was shorter than what I expected. The Audi q5 was clean and well prepared.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave such a positive review! We strive to make the car buying experience seamless and enjoyable for our customers. We're glad to hear that our salesmen were professional, knowledgeable, and made the process shorter than expected. Enjoy your new car!
Excellent buying experience - worked with Mike and Jonny
Excellent buying experience - worked with Mike and Jonny and they were exceptional. They weren't pushy at all and extremely Professional
Excellent buying experience - worked with Mike and Jonny
Excellent buying experience - worked with Mike and Jonny and they were exceptional. They weren't pushy at all and extremely Professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! We are happy to hear that Mike and Jonny provided you exceptional service. We take pride in our professionalism and always aim to make the buying experience a pleasant one. We appreciate your business!
Great service and salesmen .
Great service and salesmen .buying was a very pleasant and easy process ,paperwork and informative.
Great service and salesmen .
Great service and salesmen .buying was a very pleasant and easy process ,paperwork and informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We are delighted to hear that you had a pleasant and easy buying experience with our sales team. We appreciate your business and hope to see you again soon!
Non responsive.
Non responsive. Hidden fees for coatings that aren't on the car. Do not pay for them. They say its already on the car but I told them I wouldn't buy the car if I had to pay for the coatings. Several hours and some magic process later they were able to remove the coatings from the car. Verify the vehicle pricing as well on thr site it had one price and the paperwork I was sent the vehicle was $1k more. I had to have them go on their own website to view the price they had it listed for to correct it.
Non responsive.
Non responsive. Hidden fees for coatings that aren't on the car. Do not pay for them. They say its already on the car but I told them I wouldn't buy the car if I had to pay for the coatings. Several hours and some magic process later they were able to remove the coatings from the car. Verify the vehicle pricing as well on thr site it had one price and the paperwork I was sent the vehicle was $1k more. I had to have them go on their own website to view the price they had it listed for to correct it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We would like the opportunity to make this up to you. Please contact our manager at (855) 627-5368 so we can make your experience a positive one.
My appointment was with someone else, but after waiting
My appointment was with someone else, but after waiting about 15 minutes, I was approached by Sales Manager Michael Mullings who kindly offered to help. He connected with the person with whom I was scheduled to be sure it was ok. This was the first indication of his strength of character and professionalism. Michael was an absolute delight to work with. I was not sure what I wanted to purchase, so he showed me all options and full explained the differences. We ended up searching the used car inventory and took one out for a test drive. He was kind, unassuming and very patient with me. He even worked late to help me, since I needed to purchase a car very quickly. The next day, we negotiated a price via phone and I was able to come in after work to complete the purchase. He had the car detailed and paperwork ready to go on my arrival. So I was only there for about 30-40 minutes. Then he and another salesman kindly helped me get my current and new car to my apartment complex which was only 5 minutes from the dealership. As a woman, I appreciated Michael treating me with respect and kindness, and most of all, like a serious buyer. I also am grateful for the speed at which he operated to help me get a wonderful deal and vehicle quickly. I could not be happier with the service and experience with Michael Mullings at Audi Central Houston!!
My appointment was with someone else, but after waiting
My appointment was with someone else, but after waiting about 15 minutes, I was approached by Sales Manager Michael Mullings who kindly offered to help. He connected with the person with whom I was scheduled to be sure it was ok. This was the first indication of his strength of character and professionalism. Michael was an absolute delight to work with. I was not sure what I wanted to purchase, so he showed me all options and full explained the differences. We ended up searching the used car inventory and took one out for a test drive. He was kind, unassuming and very patient with me. He even worked late to help me, since I needed to purchase a car very quickly. The next day, we negotiated a price via phone and I was able to come in after work to complete the purchase. He had the car detailed and paperwork ready to go on my arrival. So I was only there for about 30-40 minutes. Then he and another salesman kindly helped me get my current and new car to my apartment complex which was only 5 minutes from the dealership. As a woman, I appreciated Michael treating me with respect and kindness, and most of all, like a serious buyer. I also am grateful for the speed at which he operated to help me get a wonderful deal and vehicle quickly. I could not be happier with the service and experience with Michael Mullings at Audi Central Houston!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience with us! We are thrilled to hear that Michael provided you with exceptional service and helped you find the perfect car quickly and efficiently. We are grateful for the opportunity to have earned your business and look forward to serving you again in the future!
Eric and Heidi were kind, patient, and professional and
Eric and Heidi were kind, patient, and professional and made the buying experience smooth and pleasant. The facilities were clean, bright, and well-laid out
Eric and Heidi were kind, patient, and professional and
Eric and Heidi were kind, patient, and professional and made the buying experience smooth and pleasant. The facilities were clean, bright, and well-laid out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Satisfactory.
Satisfactory. All questions were answered. Salesman was nice and courteous. Jonny Harris took care of all our questions and needs. Although he did not agree to provide a golf bag which was on display, but he did good.
Satisfactory.
Satisfactory. All questions were answered. Salesman was nice and courteous. Jonny Harris took care of all our questions and needs. Although he did not agree to provide a golf bag which was on display, but he did good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
I had a great experience with Jonathan Harris and Yuri
I had a great experience with Jonathan Harris and Yuri Poshumensky. They were patient, answered all my questions, and made the buying process smooth. I highly recommend their services!
I had a great experience with Jonathan Harris and Yuri
I had a great experience with Jonathan Harris and Yuri Poshumensky. They were patient, answered all my questions, and made the buying process smooth. I highly recommend their services!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rajesh, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations!
My experience with them was excellent, it was my second
My experience with them was excellent, it was my second car with a trade involved and it was seamless.
My experience with them was excellent, it was my second
My experience with them was excellent, it was my second car with a trade involved and it was seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that your experience with us was excellent. We strive to make the car buying process seamless and we're glad we could deliver on that for you. We appreciate your business and look forward to serving you again in the future!
