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Santa Fe Ford

(3,408 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–5:30pm 8:00am–1:00pm
Sunday Closed Closed
2022 consumer dealer award
View 8 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Santa Fe Ford from DealerRater.

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Completely satisfied!

When we pulled into the parking lot Ron greeted us & started immediately to help us. We explained what we were trying to accomplish & Ron said ' I can help you with that'. He was very professional & he gave us exactly what we were looking for....just like the 1st time we purchased a vehicle from Santa Fe. We have recommended Santa Fe & Ron Hinson before & will continue to do so! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding Service! Best Price in Alachua County Area!!

I looked to trade my Honda Odyssey in for over a year....Every time I would go to dealerships in Gainesville, FL (Honda and Nissan) they were (1.) very pushy, almost like phorans when you exit your car in the parking lot (2.) very over priced vehicles!! I was very pleased with the service I got from Bobby Cade, at Santa Fe Ford in Alachua....Not only did they beat any price in Gainesville, but I got into a 2014 Nissan Altima for way cheaper price than the dealerships in Gainesville tried to give me for a 2011- 2012 with a lot of miles! I have had my 2014 Nissan Altima for going on my second month and I`m still in love with it!! :) Everyone at Santa Fe Ford was very nice and friendly. I would highly recommend this dealership and I look forward to buying my next car here as well!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Buying Experience

A great buying experience. Ron found the car we wanted within a few days. He was professional and not pushy. We love our new car. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great For First Time Buyers

I bought my new 2014 Ford Focus from Santa Fe Ford last week and I must say that I am thoroughly impressed by everyone I encountered. First off, I have been to this dealership before with my family, and they have recently undergone renovations. The building looks great, and is very open and inviting. As a first time buyer, I was afraid of how long the process would take, and I was under a time constraint, but I was done within an hour. I had the car picked out ahead of time, and after a quick test drive, Ron Hinson showed me the ins and outs of my Focus and got my Sync account all set up. He was very excited about my purchase and I would definitely come to him for any future buys. In addition, David Zick and Ann Ebel got me the best financing they could find, and I am extremely happy with my payment plan, as it is nearly perfect for a first time buyer/college student. Overall, my experience at Santa Fe Ford was exceptionally great. The customer service was outstanding and the employees were all friendly and excited. Should I ever need a new car, I will definitely return to Santa Fe Ford for my purchasing needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great for First Time Buyers

I bought my new 2014 Ford Focus from Santa Fe Ford last week and I must say that I am thoroughly impressed by everyone I encountered. First off, I have been to this dealership before with my family, and they have recently undergone renovations. The building looks great, and is very open and inviting. As a first time buyer, I was afraid of how long the process would take, and I was under a time constraint, but I was done within an hour. I had the car picked out ahead of time, and after a quick test drive, Ron Hinson showed me the ins and outs of my Focus and got my Sync account all set up. He was very excited about my purchase and I would definitely come to him for any future buys. In addition, David Zick and Ann Ebel got me the best financing they could find, and I am extremely happy with my payment plan, as it is nearly perfect for a first time buyer/college student. Overall, my experience at Santa Fe Ford was exceptionally great. The customer service was outstanding and the employees were all friendly and excited. Should I ever need a new car, I will definitely return to Santa Fe Ford for my purchasing needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A Plesant Buying Experience

A plesant buying experience. Ron found the car I wanted within a few days. He was helpful and not pushy. Love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

My sales person was never pushy or bugged me with calls that I didn't want. I was a die hart Toyota person or so I thought,but after talking with Ron for a while I decided to give Ford a try. Once I test drove a Mustang the car actually sold itself.. My husband bought a F-150 about 3yrs. ago from Ron and assured me I'd be happy with him, and I definitely am. I had the best experience. I know Ron will be there for me because he's still here for my husband after all this time,what a great guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Car Buying Experience

Our car buying experience here was nothing short of excellent. Tim immediately helped us out as soon as we showed up on the lot, located the family sized car section that we had to come look at and then let my wife and I have our own space to make the important decision on whether or not to buy. The car was used and was listed at an amazing price, had very low mileage and was very clean both inside and out. Sante Fe Ford has my highest recommendation for anyone looking to buy new or used!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

"Thank You Tim!!"

I had an excellent experience at Santa Fe Ford. My Salesman was Tim Lofton. Tim has a professional attitude that does not make you feel pressured to make the purchase. He answered all of my questions and made me feel at ease. Tim at the other staff made sure that we were comfortable, which has not been my experience at other Dealerships. I am very happy with my new car. Thank you Tim! I will recommend Santa Fe Ford and Tim to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tim Lofton is Great

Just last week I purchased my very first vehicle from Santa Fe Ford; I am incredibly happy with the car and was very impressed with the dealer. I had heard many car buying horror stories, and between the idea of pushy sales reps, mountains of confusing paperwork, and the ever present possibility of buying a "lemon" I was really dreading the experience. Luckily, Santa Fe Ford rose high above my expectations. Tim Lofton worked to help me with purchasing my vehicle, and I have to say he was fantastic. He was extremely accommodating, not at all pushy, and answered all of my questions. He went out of his way to prepare the vehicle for me and made the buying process as smooth as possible. I can honestly say that my positive experiences with Tim played a major part in my purchasing the vehicle from Santa Fe. I would definitely recommend Santa Fe Ford to anyone looking for a new or used car, and make sure to ask for Tim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.