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Santa Fe Ford

(3,408 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–5:30pm 8:00am–1:00pm
Sunday Closed Closed
2022 consumer dealer award
View 8 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Santa Fe Ford from DealerRater.

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Purchasing Experience

I went to the dealership having an idea of the type of vehicle; I wanted to purchase. Bobby Cade escorted me thru the property of different makes and models of what I was looking to purchase. He was extremely knowledgeable of the vehicles. He took his time with me instructing me of the good and bad aspects o the vehicles. I was never pressured by him. The sale was smooth and very easy. Not like other salesman that have to run back and forth to confirm or make a deal. It was nice being able to only deal with Bobby Cade. I have recommended him to many people because of his patience and kindness. Very few and hard to come by an honest salesman that doesn't pressure you or harass you. Thank you Bobby Cade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding friendly no pressure sales experience.

I have never encountered a vehicle sales experience that I enjoyed until November 28, 2014 when I purchased a truck from your dealership. The friendly, no hassle, upfront, service I received from Bobby Cade was nothing but Excellent. I will definitely recommend Santa Fe Ford to my family and friends and it will be the place I use for all my future vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly service without high pressure sales!

Bobby Cade showed me the vehicles I was looking for and was patient without high pressure sales tactics! The whole dealership had a comfortable "laid back" feeling to it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ron Hinson makes it easy

Ron is a pleasure to work with. Fair and genuine with the buying process, no haggling or hardball bartering, he just offers the best from the start and the process is easy and pain-free. Unlike any other dealerships, Santa Fe Ford creates a great atmosphere with patience, kindness, and zero pressure. Please ask for Ron Hinson when you go, you're buying a car, but getting a friend in the business at the same time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love Santa Fe Ford and Ron

Ron is a pleasure to work with. Fair and genuine with the buying process, no haggling or hardball bartering, he just offers the best from the start and the process is easy and pain-free. Unlike any other dealerships, Santa Fe Ford creates a great atmosphere with patience, kindness, and zero pressure. Please ask for Ron Hinson when you go, you're buying a car, but getting a friend in the business at the same time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tim is awesome!!

I came to Santa Fe Ford on a recommendation from my daughter. Tim was my salesman and he was excellent. He was upfront, accommodating, and friendly. His professionalism was appreciated. I recommend Santa Fe Ford in Alachua. I live in Gainesville and it was worth the drive passed all the other dealerships. If you are interested in purchasing a car, look no further. And don't forget to ask for Tim Lofton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful Experience! Ron Hinson is Amazing!

Ron Hinson and Santa Fe Ford have always been there to help my family select the right car for our needs. Ron helped us into our newest used car this week and I cannot stress what a pleasant and delightful experience it was. Ron is always helpful, and knowledgeable about the car buying process, which changes so often it is hard to understand it at times. Santa Fe Ford continues to be our choice for buying cars, and Ron Hinson is the man to go to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Another great and painless purchasing experience

I have been purchasing my vehicles from Ron Hinson since the 80's. I would never even think about going somewhere else. I have confidence in whatever he tells me and I know that I can trust he will follow up with any issues I may have until I am satisfied. He is thorough in his explanations, he is patient and he doesn't try to talk you into anything. He plans ahead and has cars waiting for you when you arrive in order to minimize your time spent at the dealership. The dealership is clean. The team members are all friendly and helpful. They all speak and make sure you have everything you need. They treat you like a family member. I have never had an issue with any truck or car I have gotten from Ron. I always send my friends, co-workers and acquaintances to Ron at Santa Fe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ron Hinson is always there!

Ron Hinson has been assisting my family in purchasing cars for years now, and he continues to be helpful, kind, and a pleasure to buy a car from. He truly wants whats best for the person buying the car and always helps to set aside fears that we might have. We wouldn't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always An Amazing Experience and Helpful Salesman!

MY family has been buying cars from Santa Fe Ford for the majority of our time in Florida, close to twenty years now, and we are never disappointed with our purchase from Santa Fe Ford. Recently I was in need of a good car to replace my old one, and we knew immediately where to go. Ron Hinson was able to find us the perfect car, for the perfect price, as he is always able to do. Ron was helpful, kind, and pleasant to deal with overall, something that can be so hard to find in today's world. Not at Santa Fe Ford though!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.