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Star Motor Cars

(685 reviews)
Visit Star Motor Cars
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 752-8814 (888) 752-8814
Used (888) 869-7891 (888) 869-7891
Service (888) 886-0749 (888) 886-0749

Reviews

(685 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Motor Cars from DealerRater.

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Quality and friendly people and service.

Quality and friendly people and service. Job well done. I had no issues once service completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Star Motors dealership and service department have always

Star Motors dealership and service department have always been great to work with. No mater how. Ig or how small the service is amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The experience was great and good prices found in the

The experience was great and good prices found in the Houston metropolitan area! The service department was on point and took care of my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Why not 5-star, high cost for service?

Why not 5-star, high cost for service? The team members were nice and did the job timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, had a flat tire that was damaged and

Great service, had a flat tire that was damaged and brought it in and replaced in a few hours. Since I had bought the wheel and tire warranty it was no charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am always happy with the quality of the services

I am always happy with the quality of the services performed when my car needs repairs. I have been going to Star for several years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Took my ML320 SUV in for Service C maintenance.

Took my ML320 SUV in for Service C maintenance. Work was done in a timely manner. Teresa Smart has been my Service Advisor since 2012. She has always taken excellent care of me. On April 24th, I took my SUV in for additional repair work. Teresa again took excellent care of my vehicle. The job was done in a timely manner. Thank you Teresa for your excellent work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you Mike!

Thank you Mike! for always providing the information I need, and for the prompt service. Thank you Star Motors for the pleasant waiting area. Also, please thank the technicians for taking care of my car and for bringing it out of the service bay clean and shining. :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been going to Star Motor Cars for decades and

I have been going to Star Motor Cars for decades and trust them for buying new cars as well as ongoing maintenance of my cars. They have very experienced technicians who know what they're doing and Star has always been very transparent with me. I would highly recommend Star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was able to make an appointment and have my issue taken

I was able to make an appointment and have my issue taken care of quickly. My service provider is magnificent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.