Mossy Nissan

My name is Tasha Brown, I was is the market for a new SUV vehicle. I would like to thank Mr. Mark Kirchner for taking time out to speak with me about purchasing a vehicle. I knock on Mr. Kirchner office door and ask if I could share some concerns with him, he was very polite and genuine with the conversation. I have never met a General Manger at a dealership who had a great personality and was very polite. Thank you Mr. Kirchner for everything you did with my purchase. Even though Mr. Kirchner is the boss he never treated me as If I was nothing and that says a lot for his morality!!! Let me start by saying there is no other Nissan dealership that has great customer service, great prices, and make you feel like family when you walk through the door. This is my third vehicle from Mossy Nissan. I started to purchase a SUV from AutoNation Nissan in Katy but the Sales manger did not want to cooperate with me. They were very aggressive about me purchasing a vehicle. I explain what I wanted to pay and purchase but in reality they were trying to tell me how to spend my money. AutoNation doesn't have a variety of Nissan Murano like Mossy. I was never pressure once at Mossy when purchasing my vehicle. Mr. Watson, and Mr. Bailey explain everything to me very professional and way my option for me. I was even told to think about it unlike AutoNation who just wanted me to sign my name. If any one is looking for a Nissan dealership who cares about their customer please see Melvin Watson, and Harold Bailey at Mossy Nissan. You will not regret your experience there. I would like to thank the team from doing an amazing job with my Nissan Murano purchase!!!!!! You guys Rock!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My first time purchasing a new vehicle and my first time at this dealership. I was able to get my vehicle that same day. My salesperson Beau was awesome, Charlie and my finance manager were willing to negociate. It was overall a great experience, and I love my car.

Every person I've talked to at mossy Nissan have been very helpful, you can tell that you guys love what you do and care about the customers as well.

From the moment I walked in Michel Delasse greeted me and made me feel taken care of, I told him what I was looking for an he immediately had something in mind. I've never had a better experience at a car dealership. Michel was a complete gentleman, and a trustworthy person, I didn't feel pressured or hassled into buying a car that I wasn't sure of. Once I found the car I wanted, a Nissan Rogue; we started to look into the numbers. I thought being a first time car buyer, with a tight budget would be difficult but with Michel, and Harold everything came out much better than even my highest expectations. They both worked with what I gave them and came back with a fantastic deal, they truly want to make sure you're happy and satisfied with your car. Lastly, Alfonso Gutierrez in the financial department made it a great end to the experience, he was very respectful and made sure he went over everything I needed to know. Overall, I couldn't be happier with my new car, my experience and Mossy Nissan for making it all happen. I would highly recommend others to check them out!

Being the first time at Mossy Nissan I can say that from the time that we arrived until end we had a great experience. Melvins Watson, Harold Bailey walked us through the process of purchasing out car and I can say it was stress free. Great Job!

You couldn't ask for a better employee. David goes above and beyond what is asked of him. He was able to answer my questions, before I asked them. Very knowledgeable!! I would never deal with anyone else!!

Beau was my salesman. Not only is he very knowledgeable about cars in general, but he is a genuine, trustworthy person. You get that sense of his character when you meet him. That is telling you a lot about the kind of people they hire at this dealership. He genuinely wants you to be happy and satisfied in your car. He isn't trying to sell you on anything you wouldn't be happy with. Jose is also great at cutting to the point, and not giving you the run around. These people are good people. Also, Mossy is known to provide unsurpassed customer service when providing a good deal on your vehicle. I absolutely love my Nissan Maxima Platinum and would highly recommend others to check out Mossy Nissan if they're interested in a reliable dealership.

The process could not have been more seamless from start to finish. Abraham was an absolute gentleman and incredibly thorough with his explanation of the features and benefits of the new vehicle. He was very careful to make sure we understood the technology, not to mention his pleasant and courteous demeanor. Mark Panyard was also fantastic and communicated very well on the ETA of everything. Really helpful to keep the anticipation maneagable. Chris & Janet in finance were great too! Love my new car, love the experience.

Melvin Watson made my experience of buying a car very easy and comfortable. He was very kind and professional, I definitely would recommend him to anyone. Thank you Melvin. I also want to thank Harold Bailey in working with Mr Watson to see the deal through all the way. Thank you once again.

When I decided to trade my 2015 Chevy Tahoe in on a murano I visited several Nissan dealerships. It seemed at all the other locations I visited besides mossy all the sales reps I dealt with did not want to work out a deal as I was trading in a car that they didn't value as all websites did. I came to all the dealerships prepared with the nada and kbb print out of my trade and I also had a handful of vehicles at each locations picked out with the Internet "specials" each locations was running for that week. All other locations did not take the time to look at all my little extra work I did to try and make the process faster. Please note Mossy Nissan is approximately 1.25 hour drive from my house. I decided to try out this last Nissan dealership after work on Friday where I got to meet Joseph Alawad. I original was sold on a certified pre owned murano I seen on the Internet however by the end of my experience I ended up with a new 2016 SL. I was very happy with my hole experience. I was surprised that the pre owned manager (Mike) did not try and push his used vehicle on to me. When I ran my numbers and showed both Mike and Joseph that I could purchase a brand new for nearly the same price they both informed me that they would gladly set me up with the right guy (mark K). Joseph and I walked over to the new cars side where I was able to meet Mark. Joseph explained my situation to mark where in turn mark asked myself what I would be interested in. I had already done my homework so I gave him two stock numbers I seen on their website. We were able to look at both cars however I could not make the final decision as this was going to be my wife's. I informed both Joseph and Mark that I would not be able to make this happen today and that I will come back with my wife in the following days. I ended up going back the next day with my wife however I never once received a call, text or email from Joseph begging for my business as this happens at all other dealerships I had went to prior toMossy. When we arrived Joseph had both cars side by side so that my wife could pick. I had not signed any documents that previous day on the deal we had made nor was anything written down so I was a little nervous coming back. Mark and Joseph must have gotten together when I left and put everything on paper because when I came back the verbal deal Mark had made with me previously was still the same. I highly highly recommend both Joseph Alawad and Mark Panyard if you are looking for a Nissan.