First I talked with Sarah, she put me with Melvin! Sarah was amazing! Melvin didn't give up on me and my family! He was completely honest, I got a pathfinder... the day before he went on vacation, he didn't leave me with someone else! He kept his word!!
Hi Kenzie281, Congratulations on your purchase of a new Nissan Pathfinder. I want to personally thank you as well for leaving such a great review re...garding how Sarah and Melvin were able to assist you in the process. We want to make sure we are keeping our word with our customers to ensure the best experience possible. Enjoy your new vehicle and if we can be of further assistance, please let us know. -GM Ashton Mossy
Great experience been to other dealers and this experience was really quick and straight forward numbers were presented before submitting loan to ensure... approval and wasting anyone’s time! Thanks once again
Floyd was a wonderful salesman he treated us like fsmily
I recently purchased a Nissan Sentra from Mossy Nissan in Houston, TX and it was the best car buying experience I've ever had. Mr. Muhammad was extremely... knowledgeable of the various features of the car and he worked as my advocate to ensure there was no haggling and that I received pricing consistent to what was advertised on-line. The entire process was handled with the proverbial white glove treatment from the receptionist to the folks that washed my car were all total professionals with unparalleled class. It felt as though Mr. Muhammad and Mr. Gee customized the car buying experience just for me - thank you fellas! Thank You Mossy Nissan!
Hi TM2019, Congratulations on your new Nissan Sentra! We are delighted to hear as well how our staff including Derrick, Chris, and John all took grea...t care of you during your visit to Mossy Nissan Houston. I am also pleased that the pricing you saw online is consistent with being the dealership and how you received the "white-glove" treatment from our team. If you have any further questions or we can assist you further, please feel free to reach out. -GM Ashton Mossy
I did not have perfect credit but this Gentleman took his time with me as though as I had the highest of scores; He stayed past his work time and even... drove me home, then picked me up the next day to ensure I got the car I wanted and worked out a feasible monthly payment for me. I can???t be anymore grateful. Thanks you guys...You have a customer for life ! Last but not least thank you Mr Derrick Muhammad & Mr Melvin Watson !!!
Hi Femi, First, let me say congratulations on your new vehicle. We are always pleased to hear that our sales team like Derrick and Melvin took the ti...me to assist you in finding the right vehicle and payment as well. I personally also love to hear when customers join our family as a customer for life. We do not take that for granted, so if there is anything further we can assist with please let us know. -GM Ashton Mossy
Melvin's very quick to help and doesn't hover around like the stereotypical "Salesman." He and Chris were very informative, friendly, and patient. As someone... who doesn't know a whole lot about cars, I appreciate these qualities from these two men very much. I feel as though they treated me like their own. Great experience and great staff. I find value in the fact that Mossy Nissan keeps a staff of honest employees. It's why I come back and why I recommend others to go to Mossy.
Hi anitaix, Thank you for taking the time to leave a great and detailed review. We want our great sales team to provide assistance as we understand ...how important making a new car purchase can be. We will make sure to give recognition as well to Melvin and Chris for taking great care of you along with our entire staff. We appreciate your honesty and look forward to earning your business again and again. -GM Ashton Mossy
I always get Great service at this dealership! Just bought a new nissan rogue at a great deal. Our sales person, Rudy Reyes, was awesome. He was very helpful... and so So patience with us. Knowing that I wasn???t sure if I was buying a car or not he still took the time to let me test drive and answer all my questions. He was able to get me in the car I want and the price I wanted. I highly recommend Rudy Reyes and Mossy Nissan Houston. I also wanted to thanks their finance person, Alfonso Gutierrez and Robert for helping me out to achive my goal. You guys make this dealership so worth it! Thank you!
Hi Catt3r, Thank you so much for your recent purchase of a Nissan Rogue. We also appreciate giving recognition to Rudy and Alfonso, plus our team in ...helping you through the process. Taking the time to leave such a great review is a valuable use of your time, so if there is anything further we can help you with please let us know. Enjoy your new Rogue and we look forward to serving you down the road as well. -GM Ashton Mossy
Mr. Rudy very attentive and very informative. I recommend Mossy Nissan. Very friendly staff, makes you feel comfortable. Great treat around everywhere,... by the way I loved the coffee!
Hi Stefany, Thank you for reaching out with a great review and for letting us know how Rudy was attentive in assisting you. We are also glad that our... entire team made you feel comfortable and most importantly that you enjoyed the coffee. If we can be of further assistance, please let us know. Have a great weekend! -GM Ashton Mossy
The advice is very good. I liked that they have offers and they give all payment options. They know all the cars very well. Very good team of advisers.... I recommend it. Thank you
Hi JanethMossy, Thank you for taking the time to leave such a detailed review regarding your experience at Mossy Nissan. We definitely want our custom...ers to understand all of their options regarding financing and how we can help. If you have any further questions please feel free to reach out at any time. Have a great weekend! -GM Ashton Mossy
They will low ball you on a trade, and then try to play the game once they realize you???re not a fool. Don???t fall for the okey doke. Their appraisal... department is class B. Nothing special at Mossy. Just your typical car dealership trying to get over on the buyer. I dealt with Sara, but she pawned me off on some other salesperson. No way to treat a serious buyer with excellent credit.
Hi Kaseam - Both me and my General Sales Manager, Robert Delaneo, have been trying to contact you to get more details on your poor experience with you...r trade. We certainly do not want to play games or low ball anyone and I am very sorry this happened at my store. I'd like to make things right and get your side of the story to see how we can improve. Robert told me that you do not want any more contact from us, which is understandable, but if you can take the time to let others know about this, I would appreciate you taking the time to talk with me about it. I think that's the right thing to do given our genuine desire to improve and learn from this, don't you? Thank you sir, Ashton Mossy, 281-589-5307.